Can't remove Zlob.VideoActiveX

Spybot S&D has detected Zlob.VideoActiveX in C:\Program Files\Video ActiveX Access\ folder but when I select "Fix Selected Problems" it fails and comes up with the message:
"Some problems couldn't be fixed; the reason could be that the associated files are still in use (in memory). This could be fixed after a restart. May Spybot S&D run on your next system startup."

Of course I tried this and it again detected Zlob.VideoActiveX but could not fix it.

What do I do now?

Many thanks for any help.

Maverick - Brisbane - Australia

G'day and welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page

Since it is apparant you have not read and followed the directions, I can do nothing to help at this point except to post them for you and suggest that they are also Pinned (sticky) to the top of the forum.

Cheers

Here is the Kaspersky scan result:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, September 02, 2007 5:12:42 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 2/09/2007
Kaspersky Anti-Virus database records: 402435
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 62455
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 00:43:41

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-09-02_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\3FBB5C2E.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\C50B5E71.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\Glen Pinna\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\Logs\Dfsr00005.log Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\Working\database_C0F0_6A0E_F06A_B4C\dfsr.db Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\Working\database_C0F0_6A0E_F06A_B4C\fsr.log Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\Working\database_C0F0_6A0E_F06A_B4C\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Messenger\glenpinna@hotmail.com\SharingMetadata\Working\database_C0F0_6A0E_F06A_B4C\tmp.edb Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Application Data\Microsoft\Windows Live Contacts\glenpinna@hotmail.com\real\members.stg Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temp\Perflib_Perfdata_2c4.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temp\Perflib_Perfdata_83c.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temp\Perflib_Perfdata_930.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temp\~DFCF77.tmp Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temp\~DFCF92.tmp Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temporary Internet Files\Content.IE5\NRIJ94CK\setup[1].exe/data0007 Infected: Trojan-Downloader.Win32.Zlob.cgm skipped
C:\Documents and Settings\Glen Pinna\Local Settings\Temporary Internet Files\Content.IE5\NRIJ94CK\setup[1].exe NSIS: infected - 1 skipped
C:\Documents and Settings\Glen Pinna\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Glen Pinna\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_AGENT_LOG1.txt Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_AUDIO\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_AUDIO\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_BINARY\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_BLOB\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_BLOB\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_GLOBAL\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_GLOBAL\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_IMAGE\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_IMAGE\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_MAIN\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_MAIN\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_TV\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_TV\CLML.db-journal Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_VIDEO\CLML.db Object is locked skipped
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLML_VIDEO\CLML.db-journal Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\chandir.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\chandir.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\chn.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\chn.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\inuse.txt Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\L0000003.FCS Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\main.log Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_die.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_die.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\storydb.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Glen Pinna\Data\storydb.idx Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{6D3A4696-82BE-4444-91C0-85A894D9C49C}\RP138\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Many thanks

Glen

Hi Glen, please post the HJT log as required in the instructions.

Quote:

---

Provide:
a) The HJT log.
b) The Kaspersky log report.

---

Thanks

Two topics, two helpers.

http://forums.spybot.info/showthread...330#post116330

"BEFORE you POST"(READ this Procedure before Requesting Assistance)