Live Protection driver fail
Old question, but the FAQ answer didn't work.
I have a licensed (new) Home edition, and Live Protection driver will not install. I cleared the old (2.7) installation, installed 2.8.67.0, and all of that works as expected. I did the requested restarts, etc. Live Protection, even running Start Center as Admin fails. Full patched Win10 with many Gb of free space.
I have also failed to activate Live protection
Quote:
Originally Posted by
RBEmerson
Old question, but the FAQ answer didn't work.
I have a licensed (new) Home edition, and Live Protection driver will not install. I cleared the old (2.7) installation, installed 2.8.67.0, and all of that works as expected. I did the requested restarts, etc. Live Protection, even running Start Center as Admin fails. Full patched Win10 with many Gb of free space.
50/5000
Hello I have the same problem with my home license
You managed to solve it?
Me too - live protection driver won't install and no support from Spybot
I also have Home Edition.
Live Protection drivers won't install.
Have fresh re-installed many times, including removing remnants of previous installed versions. This always has zero effect.
Spybot support isn't responding. About as much use as tits on a bull.
I'm using operating Win10, fully updated. This issue has come out of the blue.
CRAGUSBE - additional thoughts.
Quote:
Originally Posted by
CRAGUSBE
Yesterday, I renewed my annual Licence for Professional Ediion + AV 2.8
I had to update my existing version of Spybot which did have a working Live Protection.
The updated version will not accept Live Protection despite many attempts.
Looked up some old correspondence about SpyBot Problems and found a suggestion that I should install
SpyBot using Administrator Mode to ensure that it contains all needed bells & whistles.
I am prepared to do this: un-installing the existing files and then re-installing
the downloaded Pro 2.8 (right-clicking on this file and selecting Administrator Mode).
But I do not have a copy of my Licence Code, and do not know if it is included in the downloaded 2.8 exe file.
Would appreciate some guidance from Support on this.
Thanks.
Same issues with LIVE PROTECTION still not able to use - what is going on?
Where is this fix? I have been dealing with this issue since before the newest 2.8 update(s) and cannot figure it out. I sent my entire log file to the Spybot team and I haven't heard back yet what the results were to fix it. They haven't been able to figure out how to resolve this issue yet. Last I heard from them was a few weeks ago. I am hoping that something is going to be done about this soon as it protects our computer while we use it, so it is driving me crazy that it once worked and now it doesn't. Any other issues with anyone else that can maybe help me resolve this if they got feedback from Rob to make this work? It prompts me to load it and run it but it doesn't actually do anything and when I try to activate it, it doesn't do anything either, from the icon near the bottom of the taskbar. So still waiting patiently with an answer to this. HELP HELP HELP I am still drowning.........
Live Protection driver fail
Quote:
Originally Posted by
RBEmerson
Old question, but the FAQ answer didn't work.
I have a licensed (new) Home edition, and Live Protection driver will not install. I cleared the old (2.7) installation, installed 2.8.67.0, and all of that works as expected. I did the requested restarts, etc. Live Protection, even running Start Center as Admin fails. Full patched Win10 with many Gb of free space.
07/07/2020
Same here.
btw, I removed the Mcfee trial that Win10 comes with. (It has live protection). I have checked, and I found no other live protection from another app installed/running.
I also had spybotAV 2.7 and its live protection worked.
no updates no live protection
Live Protection works after this install. Thank you.
Quote:
Originally Posted by
tashi
Hello,
I received this information:
Please download the debug tool then download the new Live Protection files.
You can download the Live Protection debugging tool using the link below:
https://download.spybot.info/Spybot2...LPTests.v2.exe
Once the tool has downloaded, please run the tool.
You will see a small window saying that this tool will only run from the Spybot folder and will ask if you would like to move it there and restart the tool. Click Yes when you see this prompt.
If you see a security warning, click “Run” to allow the file to run.
The tool should run automatically and you should already see an output on the left hand side of the window.
Click the “download alternative files #1” button to download the Live Protection files.
After downloading the files, click on “Run Test (Service method)” and “Run test (direct method)” then copy the output then paste into your next reply.
This information will help us to determine if the new files have resolved the issue.
We appreciate your assistance in resolving this issue.
Thank you.
This fixed my Live Protection Problem. Thank you so much.