Spybot will not Fix Selected

I am running Windows 7, Spybot A&D +AV Professional 2.6 on Administrator.

When I get to the end of the scan and try to 'Fix Selected' I get the following messages:

"Could not allocate memory for environment block"

and

"Failed to load \Spybot - Search _Destroy 2\DelZip192.dll
Invalid access to memory location"

Any advice would be appreciated.
Many thanks
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Edit: https://forums.spybot.info/showthrea...-sticks-at-4-6

Hello Oversleeeper,

Quote:

---

Originally Posted by Oversleeeper

"Failed to load \Spybot - Search _Destroy 2\DelZip192.dll
Invalid access to memory location"

---

Download Missing Files and scroll down to DelZip190.dll

Please let us know if that fixes the issue. :)

Best regards.

After the system scan and the attempt to have a the malware removed, I received the same message concerning the DelZip192.

Tried to uninstall the software to reinstall, which led to the Bit Defender message. I replaced the following files:
DelZip190.dll
SVDA.dll

After reinstallation I can't run any more systemscans (greyed out) and the DelZip192 message still appears when trying to run the SDCleaner.

Any ideas what to do next?

Using Windows 7 Prof. and Spybot 2.6
Had 78 hits, the system is so badly affected that I'm not putting on the net anymore... starting to get kind of desperate.

Hello Aurielle, :welcome:

Quote:

---

Originally Posted by Aurielle

Had 78 hits, the system is so badly affected that I'm not putting on the net anymore... starting to get kind of desperate.

---

Please clarify 78 hits, was the computer infected before you installed security software?

Best regards.

Spybot detected 78 affected files.
And yes,
I installed the software after the infection from a USB key.

Would it be possible to install Spybot on a healthy system and copy DelZip192.dll from there?

Hello Aurielle,

I think it would be best if someone takes a look at the system first.

Please see the Malware Removal Forum sticky which includes guidelines and instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic in that forum providing the logs so a volunteer analyst can guide you, also provide a link back to this thread please.

If you cannot produce the logs start a new topic there anyway. :)

Best regards.

Thanks a lot for the advice, but I think that's a bit too high level for me.
If I put the laptop back on the net to install the required software and send the logs, I have an explosion of pop ups and self installing software again. I might just go with setting up the whole system from scratch.
Didn't expect malware that developed tbh.
But thanks again!