Manual Removal Guide for Powered Keylogger

The following instructions have been created to help you to get rid of "Powered Keylogger" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• keylogger

Description:

Powered Keylogger runs silently in the background of the operating system and tracks the user's surfing and working behaviour.

Removal Instructions:

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Items named "Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\msk.exe".
• Items named "Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\*.exe".
• Items named "Uninstall Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\unins000.exe".
• Items named "Eltima Customer Care Center.lnk" and pointing to "<$WINDIR>\msk\CustomerCareCenter.url".
• Items named "Other Eltima products.lnk" and pointing to "<$WINDIR>\msk\ProductsMap.url".
• Items named "Powered Keylogger homepage.lnk" and pointing to "<$WINDIR>\msk\HomePage.url".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$WINDIR>\aeege\mail.flt".
• The file at "<$WINDIR>\aeege\msk.exe".
• The file at "<$WINDIR>\aeege\pkm.chm".
• The file at "<$WINDIR>\aeege\PKMailer.exe".
• The file at "<$WINDIR>\aeege\PKTrainer.exe".
• The file at "<$WINDIR>\aeege\unins000.exe".
• The file at "<$WINDIR>\aeege\web.flt".
• The file at "<$WINDIR>\baeege".
• The file at "<$WINDIR>\iaeege".
• The file at "<$WINDIR>\klaeege".
• The file at "<$WINDIR>\oaeege".
• The file at "<$SYSDIR>\drivers\aeege.sys".
• The file at "<$WINDIR>\msk\CustomerCareCenter.url".
• The file at "<$WINDIR>\msk\HomePage.url".
• The file at "<$WINDIR>\msk\mail.flt".
• The file at "<$WINDIR>\msk\msk.exe".
• The file at "<$WINDIR>\msk\msk.ini".
• The file at "<$WINDIR>\msk\PKMailer.exe".
• The file at "<$WINDIR>\msk\ProductsMap.url".
• The file at "<$WINDIR>\msk\web.flt".

Make sure you set your file manager to display hidden and system files. If Powered Keylogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$WINDIR>\aeege".
• The directory at "<$COMMONPROGRAMS>\Eltima Software".
• The directory at "<$COMMONPROGRAMS>\Eltima Software\Powered Keylogger".
• The directory at "<$COMMONPROGRAMS>\Eltima Software\Powered Keylogger\Helpful resources".
• The directory at "<$WINDIR>\msk".

Make sure you set your file manager to display hidden and system files. If Powered Keylogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
• Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
• Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
• Delete the registry key "Powered Keylogger" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\Eltima Software\".
• Delete the registry key "{572A8CEB-A9B6-A091-B396-39B3B8E46379}" at "HKEY_CLASSES_ROOT\CLSID\".

If Powered Keylogger uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.