Spybot crash at startup & Business installation

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2012-09-27, 17:00
KellyPCorc

Spybot crash at startup & Business installation

I've got a couple of problems with Spybot, on separate computers.

On this one: The program (2.0) worked fine when I installed it, but lately I've been getting a "Procedure Entry Point not found" error when I try to start it up, regardless of whether it's an automatic startup with Windows or if I try to start it or the updater manually. Haven't seen any documentation about this - how do I fix it?
(Windows 7 32-bit, Dell Precision 470)

On another system: I was helping out a friend by installing some security software on her computer, but when I installed and tried to run Spybot, it gave me an error like "your business subscription has expired." Apparently it was previously installed with the paid version for some reason. It's a personal-use-only system, so how would I disable this "business mode" and enable basic home access as usual?
(Windows XP 32-bit, Toshiba laptop)
2012-09-27, 18:56
tashi

Quote:

Originally Posted by KellyPCorc

On this one: The program (2.0) worked fine when I installed it, but lately I've been getting a "Procedure Entry Point not found" error when I try to start it up, regardless of whether it's an automatic startup with Windows or if I try to start it or the updater manually. Haven't seen any documentation about this - how do I fix it?
(Windows 7 32-bit, Dell Precision 470)

Which version of 2.0 did you install, the beta or release candidate? :)

Both are in testing and at this time do not replace the stable version 1.6.2

Quote:

Originally Posted by KellyPCorc

Apparently it was previously installed with the paid version for some reason.

"paid version", please give more details. :)

Best regards.
2012-09-27, 19:04
KellyPCorc

The version I have is the release candidate... but I suppose if it's not a stable release, I can stick with 1.6.2.

Unfortunately, I have no more details to give about the "paid version." I install the program on the computer (I don't recall it even asking if I was using the free version or using a license), and when I try to run it, it tells me the subscription has expired, and refuses to run. Then again, that too was 2.0. Maybe you just answered both questions!