Manual Removal Guide for Innovagest2000.1stAntiVirus

The following instructions have been created to help you to get rid of "Innovagest2000.1stAntiVirus" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• trojan

Description:

like all others from innovagest2000 this software is meant to be a fraud to gain money without any real working antispyware software.

shows fake entries after scan, agressively makes the user buy the software,

shares users personal data with not specified clients

Supposed Functionality:

supposed to be an antispyware software

Privacy Statement:

"In order to provide you with interactive computer billing services, 1stAntiVirus collects, uses, and shares certain information about you. This policy explains what we collect, with whom we share it, and how you can interact with 1stAntiVirus in order to ensure the accuracy of the data we collect, use, and share."

"1stAntiVirus receives and stores all information that you enter on our website and our billing pages. These include a) credit card sign-up page: the URL you are purchasing goods or services from, your e-mail address, your language preference, your credit card number, its expiration date, your first name, your last name, your zip, your country, and your agreement to be bound by 1stAntiVirus's terms and conditions; You are obligated to provide 1stAntiVirus with accurate and up-to-date information, and failure to provide 1stAntiVirus with such information could void any Agreement between you and 1stAntiVirus. We use the information that you provide for such purposes as processing your purchase request, responding to customer service inquiries, loss prevention, improving our service, communicating with you, and allowing our clients to provide customer service and fulfill their obligations to you. "

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Shortcuts named "1stAntiVirus.lnk" and pointing to "<$PROGRAMFILES>\1stAntiVirus\App.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Items named "Register 1stAntiVirus.lnk" and pointing to "<$PROGRAMFILES>\1stAntiVirus\App.exe register".
• Items named "Start 1stAntiVirus.lnk" and pointing to "<$PROGRAMFILES>\1stAntiVirus\App.exe".
• Items named "Uninstall 1stAntiVirus.lnk" and pointing to "<$PROGRAMFILES>\1stAntiVirus\Uninstall.exe".

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Quicklaunch symbols named "Start 1stAntiVirus.lnk" and pointing to "<$PROGRAMFILES>\1stAntiVirus\App.exe".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "1stAntiVirus" and pointing to "?<$PROGRAMFILES>\1stAntiVirus\App.exe? hide".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products that have a key or property named "1stAntiVirus".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\1stAntiVirus\extensions.pkg".
• The file at "<$PROGRAMFILES>\1stAntiVirus\program.info".
• The file at "<$PROGRAMFILES>\1stAntiVirus\drv\securedisk.dcc".
• The file at "<$PROGRAMFILES>\1stAntiVirus\drv\xpdriver.sys".
• A file with an unknown location named "Install_1stAntiVirus.exe".
• A file with an unknown location named "1stAntiVirus.pkg".
• The file at "<$PROGRAMFILES>\1stAntiVirus\App.exe".
• The file at "<$PROGRAMFILES>\1stAntiVirus\Uninstall.exe".
• The file at "<$PROGRAMFILES>\1stAntiVirus\Update.exe".

Make sure you set your file manager to display hidden and system files. If Innovagest2000.1stAntiVirus uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\1stAntiVirus\drv".
• The directory at "<$PROGRAMFILES>\1stAntiVirus\logs".
• The directory at "<$PROGRAMS>\1stAntiVirus".
• The directory at "<$PROGRAMFILES>\1stAntiVirus".

Make sure you set your file manager to display hidden and system files. If Innovagest2000.1stAntiVirus uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "1stAntiVirus" at "HKEY_CURRENT_USER\Software\XXI\".

If Innovagest2000.1stAntiVirus uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.