S & D unable to remove some detected malware

Hello,

I have run the spybot S & D a few times to make sure, and it has come up with a couple of malware detections that it is unable to remove.

Some/all of them it says it can't remove because I need to log in as an administrator with administrator privileges, however I am logged in as the admin with all the correct permissions, so not sure what to do there.

The main issue is a detected trojan, named win32.palevo. I found an entry for this on the spybot site but the instructions have not so far been successful.

I am operating windows 7, and any assistance would be greatly appreciated.

Just let me know what info and logs etc you may need.

Many thanks

Richard

Hello bruttus_1,

Quote:

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Originally Posted by bruttus_1

I have run the spybot S & D a few times to make sure, and it has come up with a couple of malware detections that it is unable to remove.

Some/all of them it says it can't remove because I need to log in as an administrator with administrator privileges, however I am logged in as the admin with all the correct permissions, so not sure what to do there..

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"On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2. Choose Run as administrator from the context menu."

From our FAQ here: http://www.safer-networking.org/en/faq/42.html

There is also a screen shot. :)

Quote:

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Originally Posted by bruttus_1

Just let me know what info and logs etc you may need.

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If you still unable to remove the item flagged please see the forum sticky which includes guidelines for this forum and instructions in post #2 on how to provide the preliminary "DDS" logs used for analysis and the top of the Spybot-S&D log showing the detection.

"BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

Then start a new topic providing the logs and a volunteer analyst will advise you when available.

Best regards.

Thanks for that,

It removed everything running it again now as admin

Thank you for letting us know. :)