SPYBOT not user friendly

I've been using SPYBOT for years, but I am losing my confidence in it.
It came on the other night, and said it found 53 things wrong. The little boxes all had green check marks in them; does that mean they were fixed?
If so, why then was the 'fix selected' box active? Not knowing what else to do, I clicked on it, and my computer locked up. I rebooted.
Should I run another scan?
Does the program automatically fix problems when they are found?
Where can I find these features explained?
Gosh, I love technology!
John C

Hello handlebar, :welcome:

What is the operating system please.

Also which version of Spybot do you have: https://www.safer-networking.org/private/

Best regards.

Quote:

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Originally Posted by tashi

Hello handlebar, :welcome:

What is the operating system please.

Also which version of Spybot do you have: https://www.safer-networking.org/private/

Best regards.

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I am using Windows XP. The software is called Spybot 2. I paid $99 for it.
Thanks,
John

Hello handlebar,

Quote:

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Originally Posted by handlebar

I am using Windows XP. The software is called Spybot 2. I paid $99 for it.
Thanks,
John

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$99 for one license? Which edition of Spybot 2x do you have? :)

Please see our current annual pricing for Home and Professional editions: https://www.safer-networking.org/private/compare/

Best regards.

Quote:

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Originally Posted by tashi

Hello handlebar,



$99 for one license? Which edition of Spybot 2x do you have? :)

Please see our current annual pricing for Home and Professional editions: https://www.safer-networking.org/private/compare/

Best regards.

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Tashi, If you will tell me where to find out what edition I have, I will try to look it up for you
thanks,
John

Hello handlebar,

When you open Spybot Start Center it will show edition in the top left hand corner by the logo, click on that for more details. :)

Best regards.

Hello handlebar,

I know this stuff can be confusing, it might be less so if you open a support ticket so they can assist.

It would be helpful if you provide a link back to this topic so you don't need to repeat everything. :)

Have a nice weekend!

Best regards.