Manual Removal Guide for Ghostlogger

The following instructions have been created to help you to get rid of "Ghostlogger" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site.

Threat Details:

Categories:

• keylogger

Description:

Ghostlogger gets startet by the system startup and runs in the background of windows. It records all keystrokes and tries to spy on passwords from the user.

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "Synchronization Agent" and pointing to ""<$PROGRAMFILES>\Sync Manager Demo\agent\syncagent.exe"".
• Entries named "Synchronization Agent" and pointing to ""<$PROGRAMFILES>\Sync Manager\agent\syncagent.exe"".
• Entries named "Synchronization Agent" and pointing to "<$PROGRAMFILES>\Sync Manager\agent\syncagent.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\Sync Manager Demo\faq.html".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\logfile.cip".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\manual.html".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\syncconfig.exe".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\agent\syncagent.cfg".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\agent\syncagent.dll".
• The file at "<$PROGRAMFILES>\Sync Manager Demo\agent\syncagent.exe".
• The file at "<$PROGRAMFILES>\Sync Manager\logfile.cip".
• The file at "<$PROGRAMFILES>\Sync Manager\agent\syncagent.cfg".
• The file at "<$PROGRAMFILES>\Sync Manager\logfile.cip".
• The file at "<$PROGRAMFILES>\Sync Manager\agent\syncagent.cfg".
• The file at "<$SYSDIR>\msxver64.sqr".
• The file at "<$PROGRAMFILES>\Sync Manager\faq.html".
• The file at "<$PROGRAMFILES>\Sync Manager\logfile.cip".
• The file at "<$PROGRAMFILES>\Sync Manager\manual.html".
• The file at "<$PROGRAMFILES>\Sync Manager\syncconfig.exe".
• The file at "<$PROGRAMFILES>\Sync Manager\agent\syncagent.cfg".
• The file at "<$PROGRAMFILES>\Sync Manager\agent\syncagent.dll".
• The file at "<$PROGRAMFILES>\Sync Manager\agent\syncagent.exe".

Make sure you set your file manager to display hidden and system files. If Ghostlogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\Sync Manager Demo".
• The directory at "<$PROGRAMFILES>\Sync Manager".
• The directory at "<$PROGRAMFILES>\Sync Manager Demo\agent".
• The directory at "<$PROGRAMFILES>\Sync Manager\agent".
• The directory at "<$PROGRAMFILES>\Sync Manager".
• The directory at "<$PROGRAMFILES>\Sync Manager\agent".

Make sure you set your file manager to display hidden and system files. If Ghostlogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.