Download
smitRem.exe©noahdfear and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.
Place a shortcut to
Panda ActiveScan on your desktop.
Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Please read
Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do
NOT run a scan yet.
If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!
Next, please reboot your computer in
SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
Open the
smitRem folder, then double click the
RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
Open Ad-aware and do a full scan. Remove all it finds.
Run Ewido:
- Click on scanner
- Click on Complete System Scan and the scan will begin.
- NOTE: During some scans with ewido it is finding cases of false positives.
- You will need to step through the process of cleaning files one-by-one.
- If ewido detects a file you KNOW to be legitimate, select none as the action.
- DO NOT select "Perform action on all infections"
- If you are unsure of any entry found select none for now.
- When the scan is finished, click the Save report button at the bottom of the screen.
- Save the report to your desktop
Close Ewido
Next go to
Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "
Security Info" if present.
Reboot back into Windows and click the Panda ActiveScan shortcut.
- Once you are on the Panda site click the
Scan your PC button
- A new window will open...click the
Check Now button
- Enter your
Country
- Enter your
State/Province
- Enter your
e-mail address and click
send
- Select either
Home User or
Company
- Click the big
Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan
(Note: It may take a couple of minutes)
- When download is complete, click on
Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the
See Report button,
then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new
HijackThis Log, the contents of smitfiles.txt and the
Ewido Log by using
Add Reply.
Let us know if any problems persist.
