Manual Removal Guide for Realplay.Keylogger

The following instructions have been created to help you to get rid of "Realplay.Keylogger" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• keylogger

Description:

Realplay installs its files into "system" and "program files\realplay" folder. It saves information about all keystrokes in a log file and tries to connect to the internet in background with multiple instances of your default internet browser.

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\realplay\realplay.exe".
• The file at "<$SYSDIR>\realplayer".
• The file at "<$SYSDIR>\realplayer.exe".
• The file at "<$SYSDIR>\realplayer.exe".

Make sure you set your file manager to display hidden and system files. If Realplay.Keylogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\realplay".

Make sure you set your file manager to display hidden and system files. If Realplay.Keylogger uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.