Manual Removal Guide for NousTech.UCleaner

The following instructions have been created to help you to get rid of "NousTech.UCleaner" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• malware

Description:

NousTech.UCleaner gets downloaded by adware. It claims to be a PC cleaning tool. When the user starts a scan, it finds some harmless cookies declared as high risk security problems. If the user wants to get these problems fixed by UCleaner he has to purchase a license.

Supposed Functionality:

Cleaning Tool

Removal Instructions:

Desktop:

Important: There are more desktop links that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Quicklaunch symbols named "Start UltimateCleaner 2007.lnk" and pointing to "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
• Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
• Entries named "SC2" and pointing to "<$PROGRAMFILES>\SecCenter\scprot*.exe".
• Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
• Entries named "Ultimate Cleaner" and pointing to "?<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe*".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products that have a key or property named "Ultimate Cleaner".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\Helper\Helper6.dll".
• The file at "<$PROGRAMFILES>\spoolsv.exe".
• The file at "<$WINDIR>\mgrs.exe".
• The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Register UltimateCleaner 2007.lnk".
• The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Start UltimateCleaner 2007.lnk".
• The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Uninstall UltimateCleaner 2007.lnk".
• The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
• The file at "<$PROGRAMFILES>\hlpsrv.exe".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
• The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\ucleaner.pkg".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.db".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\Uninstall.exe".
• The file at "<$PROGRAMFILES>\ucleaner_setup.exe".
• The file at "<$DESKTOP>\Load Ultimate Cleaner 2007.lnk".
• The file at "<$WINDIR>\Ultimate Cleaner.ico".
• The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
• The file at "<$DESKTOP>\Ultimate Cleaner 2007.lnk".

Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\Helper".
• The directory at "<$PROGRAMFILES>\Rbstkxoo".
• The directory at "<$PROGRAMFILES>\zuzmtolw".
• The directory at "<$SYSDIR>\juvprpba".
• The directory at "<$APPDATA>\Ultimate Cleaner\backup".
• The directory at "<$APPDATA>\Ultimate Cleaner\logs".
• The directory at "<$PROGRAMFILES>\Ultimate Cleaner".
• The directory at "<$PROGRAMFILES>\Ultimate Cleaner\com".
• The directory at "<$COMMONPROGRAMS>\UltimateCleaner 2007".
• The directory at "<$APPDATA>\Ultimate Cleaner".
• The directory at "<$PROGRAMFILES>\Ultimate Cleaner".

Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "{7EE8C924-7E6F-43ED-9E81-795111B389E5}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry value "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
• Delete the registry key "{6BCAF211-7C7C-4469-9A88-4FF850C29CC0}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\".
• Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\".
• Delete the registry key "Ultimate Cleaner" at "HKEY_CURRENT_USER\Software\".
• Delete the registry value "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
• Delete the registry key "Ultimate Cleaner" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
• Delete the registry key "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry value "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".

If NousTech.UCleaner uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.