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Confused
Hello Tashi - maybe I misunderstood or I'm not reading this correctly. You said to go to the Malware Removal forum, start a new thread, post the logs and link back to the original thread in the rootkit forum. I thought that is what I did so I'm not sure where I went wrong. Need some enlightenment. Which topic is open - the first one or this one and which one should I be using. Don't want to upset the apple cart but I am confused.
Thanks for your help.
Regards:confused:
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OK so the one you told me to open is closed and this one is open without logs. Can I close this one and then open a new one in Malware Removal?
Just to refresh your memory this is the message you sent me:
Hello spypcsense,
It might be best for someone to take a look at the system, please see the Malware Removal Forum sticky which includes guidelines and instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Then start a new topic in that forum providing the logs so a volunteer analyst can guide you, also provide a link back to this thread please.
Best regards.
Regards
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Hello spypcsense,
Your first topic in the malware forum is open, it contains a log:
http://forums.spybot.info/showthread...ges#post460970
Your second topic in the malware forum posted approximately 30 minutes later was closed:
http://forums.spybot.info/showthread...l=1#post460985
If you'd like to start again please start a new topic in the malware forum and do not add any posts to that topic until a helper responds. :)
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OK - now I understand. The first one is the post that gave an error message about the file exceeding the 48+ mb maximum size. I thought the whole post was rejected so the second one was a repeat of the first one with the file separated into two files.
Thanks for clarifying and getting a newbie straightened out.
Will wait for helper advice.
Regards
