-
Cragusbe
Internet Protection has stopped working. Cannot switch it on, even in Administrator mode.
Getting messages about Proxies that I don't understand. The only system changes made were
regular Windows Updates.
Windows 10, Spybot 2.8 AV Professional Edition
-
Hello CRAGUSBE,
From the FAQ:
To enable Live Protection:
- Open Spybot by right-clicking on the Spybot icon and choosing the option to Run as Administrator.
- Click on Show details in the bottom right corner of the Start Center.
- Click on the Live Protection status in the Start Center. This will open up the Live Protection Settings.
- If you see Live Protection is not installed, click on Show Live Protection advanced controls and click on Install Live Protection.
- If you receive an error message saying "Live Protection System Driver could not be installed", you will have to restart your PC in order to re-attempt the installation.
- Once you have restarted your machine, please open Spybot.
- You should see a dialog asking you whether or not to install Live Protection, here click Yes.
- If you do not see this dialog, go back into the Live Protection settings by pressing on the Live Protection status in the Start Center.
- Click on Activate Live Protection. Live Protection should now be fully enabled.
If this doesn't work please open a support ticket here and keep me posted.
Best regards,
tashi
-
Thank you tashi.
Problem solved.
Your instructions for Live Protection showed that while it was flagged as ON, it was not active.
After I activated it, Internet Protection remained OFF.
Internet Protection came back ON when I restarted the computer.
-
Good to know, thank you CRAGUSBE.