Originally Posted by
cazzyk
My 15 - year old son has just bought himself a laptop which had a load of stuff preinstalled (with no disks) including XP and Norton 2006. He was also convinced by PC World that he needed to purchase NIS 2007.
I would also like to point out that he keeps getting ccApp.exe problems when trying to shut down for the night (which seems to take for ever and a day)
On the main PC I run Zone Alarm, AVG and Spybot - I do have Norton Utilities which a friend put on for me when I was having other probs.
Can someone please advise what the best option for my son's laptop is - I have not installed NIS 2007 yet and having read the comments here I'm not sure that I really want to!! If I try to uninstall 2006 and it goes pear-shaped I am going to be in big trouble as we have no disks for XP to reinstall and start again.
I did think about returning NIS 2007 back to shop but my son has taken sellophane wrapper off so they wouldn't accept that and reading some your comments here it doesn't look as though Symantec will accept return either without valid reason.
Any suggestions would be much appreciated.
BTW I love Spybot - have used this for a long time on my PC, haven't had any problems and it is so easy to use for some of us who don't really have the slightest idea about all this stuff.
Thanks in advance