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Oh my gosh I'm sorry... I was actually able to fix it, but forgot about the thread until just now checking my email account and saw that you replied.
Turns out it was an incompatibility problem...

You don't see anything? That's a relief. Good to know.

Well, unfortunately windows will not allow me to disable zonealarm, so the only thing I can do is uninstall it.

Well, I already tried talking to my ISP (hence what I said my last post about the ATT guy.) Anyways, I ran the DDS tool:


DDS (Ver_10-03-17.01) - NTFSx86
Run by - at 17:31:08.62 on Sun...

Well, my software does not work if zero config is turned on, so I'd have to turn it off anyway. I'm not sure what you mean by a hard reset, but I did try something that the ATT guy told me to do - I...

The service is started, but I did recently try using the wireless card's software, and it made no difference. Yes, the router has been restarted at some point, and the computer I run has been...

I already have malware bytes - i've used it before, and i decided to get it again for this very reason. I already did a scan before, and found nothing serious, but I went ahead and updated it today...

yes. Will you require a new log?

Okay, so I called my ISP and they didn't seem to know what was wrong with my connection. The guy I talked to on the phone suggested changing the frequency channel for the wireless on our 2wire modem....

Thank you so much! I have done as you say and removed the cleaning tools. I shall keep Malware Bytes for further use.

Thanks again,

NeRoL

No, I'm ready for further instruction.

Okay. Nope, but I have these files on my C drive:Combofix (folder), Qoobox (folder), combofix.txt, hijackthis.log, log.txt, kaspersky.txt, a malwarebytes log file, and the "rsit" folder. On my...

Can I remove combofix from my computer now? I'll need the instructions...

Hijackthis scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:18:10 PM, on 1/3/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)...

Yes, I ran combofix once many days ago.

Here it is again:

ComboFix 08-12-20.01 - lhancock 2008-12-20 12:24:05.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1543...

Okay, here's my log.txt:

Logfile of random's system information tool 1.05 (written by random/random)
Run by lhancock at 2009-01-03 10:02:19
Microsoft Windows XP Professional Service Pack 2...

As requested, here is the hijackthis.log generated on a new system scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:03:25 PM, on 1/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)...

Hi. I never got a response from my last post, and I was told to start a new thread. I apologize for any trouble, I am new to this forum. Anyway, let me explain the situation. Recently (it's been over...

Here's my combofix.txt:

ComboFix 08-12-20.01 - lhancock 2008-12-20 12:24:05.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1543 [GMT -6:00]
Running from:...

http://forums.spybot.info/showthread.php?p=264714

Hi, I followed this thread, and have a few logs to report.

Here's my first hijack this log before using combofix (but I had already used...