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  1. Thread: WhatsApp virus?

    by alx21
    Replies
    10
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    6,652

    Hi Its all done now. Many thanks for your...

    Hi

    Its all done now. Many thanks for your help.

    # DelFix v1.010 - Logfile created 23/10/2016 at 20:33:53
    # Updated 26/04/2015 by Xplode
    # Username : USER - USER-PC
    # Operating System :...
  2. Thread: WhatsApp virus?

    by alx21
    Replies
    10
    Views
    6,652

    Thanks for the link. So very relieved that the...

    Thanks for the link. So very relieved that the PC's clean. Yes I am ready for the final clean-up.
  3. Thread: WhatsApp virus?

    by alx21
    Replies
    10
    Views
    6,652

    Hi Juliet The logs are below. My resident...

    Hi Juliet

    The logs are below. My resident scanner Avira crashed momentarily after I installed Emsisoft but recovered after a reboot. I quite like the Emsisoft and would like to replace...
  4. Thread: WhatsApp virus?

    by alx21
    Replies
    10
    Views
    6,652

    Hi Juliet Thanks for your help. The instructed...

    Hi Juliet

    Thanks for your help. The instructed logs are below-

    Fix result of Farbar Recovery Scan Tool (x64) Version: 17-10-2016
    Ran by USER (22-10-2016 12:47:00) Run:1
    Running from...
  5. Thread: WhatsApp virus?

    by alx21
    Replies
    10
    Views
    6,652

    WhatsApp virus?

    Hi

    As a WhatsApp user, yesterday I instinctively clicked on an email which informed me that my free use of the service had expired, and that I had to pay £0.99 subscription per year to continue to...
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    Hi Dakeyras Thanks for the pointers, and many,...

    Hi Dakeyras

    Thanks for the pointers, and many, many thanks for your help and patience. :thanks:
  7. Replies
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    I ran the Windows Update Troubleshooter and it...

    I ran the Windows Update Troubleshooter and it said:

    Problems found -

    Service registration is missing or corrupt - fixed.

    Problems installing recent updates - fixed.

    so I rebooted and the...
  8. Replies
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    22,965

    The Windows Update icon on the taskbar says "new...

    The Windows Update icon on the taskbar says "new updates are available for your computer", so I checked for updates as instructed for 45 minutes, but none showed up as being available for download....
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    Hi Dakeyras The SFCFix scan results are below....

    Hi Dakeyras

    The SFCFix scan results are below. Sorry for the delay as I have been unwell; much better now.

    SFCFix version 2.4.9.2 by niemiro.
    Start time: 2016-02-25 19:09:56.644
    Microsoft...
  10. Replies
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    Hi Dakeyras Just completed the sfc /scannow...

    Hi Dakeyras

    Just completed the sfc /scannow command. It said Windows Resource Protection found corrupt files but was unable to fix some of them, and it then gives details of where the results log...
  11. Replies
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    Hi Dakeyras The checkhd.txt results - The...

    Hi Dakeyras

    The checkhd.txt results -

    The type of the file system is NTFS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of...
  12. Replies
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    Hi Dakeyras I completely understand and thanks...

    Hi Dakeyras

    I completely understand and thanks for the help so far. I had serious Windows Update issues several years ago and finally resolved it by resetting Windows File Resource Center. I am...
  13. Replies
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    Hi Dakeyras The FSS scan results - Farbar...

    Hi Dakeyras

    The FSS scan results -

    Farbar Service Scanner Version: 27-01-2016
    Ran by USER (administrator) on 18-02-2016 at 23:11:38
    Running from "C:\Users\USER\Desktop"
    Microsoft Windows 7...
  14. Replies
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    I have run the Windows Update Diagnostic...

    I have run the Windows Update Diagnostic troubleshooter, rebooted and searched for new updates, but none was found after 60 minutes, and again after 45 minutes. The 30 updates which were present but...
  15. Replies
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    Hi Dakeyras Thanks for your help and sorry...

    Hi Dakeyras

    Thanks for your help and sorry about the attachments; I completely forgot. The PC is running ok and not showing any more odd symptoms, but I haven't attempted any more updates, I will...
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    Windows won't update - is it malware?

    Hi

    My PCs are set to notify me of Windows Updates so that I can choose which ones to download and install. For several months I haven't had any notifications of newly released updates and thought...
  17. Thread: CheckDisk virus?

    by alx21
    Replies
    5
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    3,207

    Hi ken545 No I didn't get a pop-up like the...

    Hi ken545

    No I didn't get a pop-up like the one shown. The hard disk is 3 and a half years old and I have got a few apps for checking hard drives such as Seagate Tools etc., so I'll run these and...
  18. Thread: CheckDisk virus?

    by alx21
    Replies
    5
    Views
    3,207

    CheckDisk virus?

    Hi

    I have been virus free for a few years until now. About two weeks ago, I surfed the net and then rebooted, still connected online, and CheckDisk (CHKDSK) ran by itself in DOS mode, identifying...
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    Your help is much appreciated....thank you!:cool:

    Your help is much appreciated....thank you!:cool:
  20. Replies
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    I found 4 msvcp60.dll files (Microsoft C+ Runtime...

    I found 4 msvcp60.dll files (Microsoft C+ Runtime Library), average size 400kb, in Safe Mode -

    1. C/Windows/system32
    2. C/Windows/ServicePackFiles/i386
    3....
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    Sorry about the delay; here's the log..... ...

    Sorry about the delay; here's the log.....

    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK
    # version=7
    # IEXPLORE.EXE=8.00.6001.18702...
  22. Replies
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    Here's the DDS logs....I haven't got my CD so I...

    Here's the DDS logs....I haven't got my CD so I will try the Registry Editor fix asap. I suppose I took the unexplained vanishing of the said file as the sign of malware, and I have been worried it...
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    Hi Yes, I would very much appreciate your help.

    Hi

    Yes, I would very much appreciate your help.
  24. Replies
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    msvcp60.dll malware?

    Hi

    Could you please help me search for and delete what appears to be a malicious file - msvcp60.dll? MBAM quarantined this file but I restored it after experiencing boot-up problems. Now the file...
  25. Replies
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    No other issues.........thanks for your...

    No other issues.........thanks for your help.:2thumb:
  26. Replies
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    Hi No other malware issues... I found the...

    Hi

    No other malware issues...

    I found the multiple iexplore.exe answer here-

    http://www.sevenforums.com/network-internet/7153-ie-8-multiple-iexplore-exe-running-task-manager.html

    I tested...
  27. Replies
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    Hi I need to quickly clarify the properties of...

    Hi

    I need to quickly clarify the properties of the screenshots of SS&D, SB and SAS. They were taken when those programs were actually running to demonstrate their high CPU use when operational;...
  28. Replies
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    Hi again Found the screenshot answer:bigthumb:...

    Hi again

    Found the screenshot answer:bigthumb:

    Please find below results of the completed instructions-

    1. Mem Usage- attached jpegs

    Task Manager has 2 iexplore.exe running, as well as 2...
  29. Replies
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    Hi Phil I have completed the instructions but...

    Hi Phil

    I have completed the instructions but the forum page is not accepting screenshots of Taskmanager Mem Usage, RAM etc (bitmap). Trying to transfer from Wordpad; what would you...
  30. Replies
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    Hi pskelley Please find below below the HJT...

    Hi pskelley

    Please find below below the HJT log in normal mode and the HJT unistall list.

    As I mentioned, I looked through SS&D's archives and was surprised a few other people had the same CPU...
  31. Replies
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    High CPU problems

    Hi

    I am having high CPU issues of the kind I have seen in threads #48718 and #48789. Unlike before, all my anti-virus programs now run scans with 100% CPU; simply opening and closing programs also...
  32. Replies
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    Hi Shaba I have no other malware issues at...

    Hi Shaba

    I have no other malware issues at present, but rather, program compatibility issues with Vista, and I'm referencing the relevant programs' help pages.

    I am signing off now; thanks for...
  33. Replies
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    2,073

    Sure I'm infected...

    Hi

    Everytime I surf the net I return with several infections, even though I have immunizations from SS&D and Spywareblaster and I make regular use of ATF Cleaner. I had the same problem with my...
  34. Replies
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    Hi pskelley That was a bit on the harsh side;...

    Hi pskelley

    That was a bit on the harsh side; however, thanks for the advice.
  35. Replies
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    3,801

    ssoftnt4.sys malware?

    Hi

    When I installed and then uninstalled a program called cryptainer le, the uninstaller warned me against removing the files- ssoftnt4.sys and cryptainersrv.exe in order to avoid operating system...
  36. Replies
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    Thanks..

    Hi Mr JAk3

    The PC is running OK, and I will re-install soon as scheduled using the tips you have provided. Thanks for your help and thanks to all at Spybot.:present:
  37. Replies
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    Hi Mr JAk3 I have run ATF Cleaner, and AVG...

    Hi Mr JAk3

    I have run ATF Cleaner, and AVG AntiSpyware and HJT's scan results are below. I also had another try to find schost.exe by accessing services.msc, and Service Host's start-up type is...
  38. Replies
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    Hi Mr JAk3 I have followed your instructions...

    Hi Mr JAk3

    I have followed your instructions carefully and updated AVG AntiSpyware, downloaded ATF Cleaner and created Fix.reg, but have become stuck on using Windows Search. After more advanced...
  39. Replies
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    Oh dear...

    Hi MrJAk3

    After considering all my options, I will re-format in the next 3-4 weeks. In the meantime, I will only use the PC for non-sensitive transactions, so if you can help me clean out the...
  40. Replies
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    Hi Mr JAk3 This is Combofix's scan results- ...

    Hi Mr JAk3

    This is Combofix's scan results-

    user - 06-12-27 22:03:34.76 Service Pack 2
    ComboFix 06.11.27 - Running from: "C:\Documents and Settings\user\Desktop"
    ...
  41. Replies
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    Hi Mr JAk3, Thanks for your response. I have...

    Hi Mr JAk3,

    Thanks for your response. I have manually removed Dollar Revenue, and I also downloaded and run Symantec's stand-alone removal tools FxNetOpt and FixWebHancer (in safe mode), but they...
  42. Replies
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    Some progress, but some spyware remain

    Hi again,

    Soon after posting I had a chance recommendation from a friend to try SUPERAntiSpyware, and this is the scan result-

    SUPERAntiSpyware Scan Log
    Generated 12/17/2006 at 01:40 AM
    ...
  43. Replies
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    Harmful cookies blocking Online Scanners

    Hi

    Over the last 3 months I have been unable to carry out Online Scanning for spyware, whereas Online Virus scans have been OK. Now Panda ActiveScan's encyclopedia has confirmed that cookies such...
  44. Replies
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    Hi Lonny Thanks for your help.

    Hi Lonny

    Thanks for your help.
  45. Replies
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    Strange online scans

    Hi

    Is there malware that specifically stops on-line scanners from functioning properly on a PC? I am a regular user of Kaspersky and Trend Micro. Kaspersky’s scan results now contains a lot of...
  46. Replies
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    Thanks for your help

    Hi Shelf life

    I have now restored a new point. Process Guard, I guess, can be a tricky application, but for me, so far, so good. Overall, this malware removal exercise has been a great learning...
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    Hi again Shelf life It has just occurred to me...

    Hi again Shelf life

    It has just occurred to me that the 'new stuff' in Sys Vol Info may actually be System Restore remakes of the last two viruses I deleted (the extension data0001 is familiar),...
  48. Replies
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    Hi Shelf life Sorry about the delay as I was...

    Hi Shelf life

    Sorry about the delay as I was away over the last two days and thank you for your patience. The files 'i' and 'unirimon.exe' have now been deleted (HJT,
    safe mode). I also double...
  49. Replies
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    Completed scans

    Hi Shelf life

    I have completed the instructions and the results are set out below-

    Thanks.

    Logfile of HijackThis v1.99.1
    Scan saved at 20:45:01, on 20/04/2006
    Platform: Windows XP SP1...
  50. Replies
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    Hi Shelf life Zeno and Elitemediagroup are no...

    Hi Shelf life

    Zeno and Elitemediagroup are no longer present in Add/Remove progams, so Trend Micro (which I ran after Kaspersky) must have uninstalled them. What is present is Media Tickets by...
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