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  1. Hello klxdrt, I have asked support for input...

    Hello klxdrt,

    I have asked support for input regarding the issue.

    Best regards,
    tashi :greeting:
  2. Thread: Word link

    by tashi
    Replies
    9,178
    Views
    2,372,856

    Sobs..

    Sobs..
  3. Topic in the Tavern:...

    Topic in the Tavern: https://forums.spybot.info/showthread.php?77609-inquiry-quot-Virus-Total-quot-legit-or-scam

    This one is closed. :)
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    Hi SpiralGalaxy, Segurazo Antivirus is a...

    Hi SpiralGalaxy,

    Segurazo Antivirus is a potentially unwanted program (PUP) most likely downloaded with other software.

    See: Optional Installs:...
  5. Replies
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    Hello SpiralGalaxy, Commonly used: ...

    Hello SpiralGalaxy,

    Commonly used:

    VirusTotal - http://www.virustotal.com/
    Jotti's VirusScan - http://virusscan.jotti.org/
    VirScan - http://www.virscan.org/
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    Sticky: Hello Jim610, For any of our users who...

    Hello Jim610,



    For any of our users who didn't find the fix worked for them please open a support ticket here

    Best regards,
    tashi
  7. Hello SpiralGalaxy, :greeting: The RootAlyzer...

    Hello SpiralGalaxy, :greeting:

    The RootAlyzer is not a scan and fix program and there is no need to remove those items.

    Wow6432 is a Windows registry entry and the latter is also Microsoft.
    ...
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    Sticky: Hi valefor, This post didn't help?...

    Hi valefor,

    This post didn't help? https://forums.spybot.info/showthread.php?77429-Live-Protection-driver-fail&p=485026&viewfull=1#post485026

    Best regards, tashi
  9. Replies
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    Sticky: https://forums.spybot.info/images/smilies/thanks.g...

    https://forums.spybot.info/images/smilies/thanks.gif for letting us know, jlou65535.
  10. Replies
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    Hello trinity777, Which edition ...

    Hello trinity777,



    Which edition of Spybot do you have installed and which online virus scanner did you use?

    Best regards. :)
  11. Thread: my log

    by tashi
    Replies
    2
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    971

    Hello Jeff, :welcome: I don't see any real...

    Hello Jeff, :welcome:

    I don't see any real issues there.

    For instance, PUPS= potentially unwanted programs. A link is provided under each flagged PUPS so you can read about it.

    Registry...
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    28,680

    Hello rokit88, Apologies. I will let them...

    Hello rokit88,



    Apologies. I will let them know.
  13. Not at this time, sorry.

    Not at this time, sorry.
  14. Replies
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    Sticky: Hello User662659, You should have received an...

    Hello User662659,

    You should have received an email from Rob asking you to run the debug tool and send him the information.

    Best regards,
    tashi
  15. Replies
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    Sticky: Hello User662659, Thank you. I provided...

    Hello User662659,



    Thank you.

    I provided support with a link to your posts.

    Best regards.
  16. Replies
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    Sticky: Hello User662659, Thank you Zenobia, :kboard:...

    Hello User662659,

    Thank you Zenobia, :kboard:

    Regarding the live protection driver issue, User662659.

    Which version and edition of Spybot is installed. Also, what is the operating system.
    ...
  17. Replies
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    Hello gandalfwhi40, I moved your topic from...

    Hello gandalfwhi40,

    I moved your topic from the Malware Removal Forum which requires specific logs, to the RootAlyzer forum. :)

    The screenshots you provided do not flag rootkit activity, but...
  18. Hello, :greeting: The issue has been...

    Hello, :greeting:

    The issue has been escalated, but I do not have a resolution to report at the moment.

    Best regards.
  19. Hello codaamok, Sorry for the delay, I gave...

    Hello codaamok,

    Sorry for the delay, I gave support a heads up.

    Best regards,
    tashi
  20. Replies
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    Hello David, Spybot Search & Destroy 2.7.64...

    Hello David,

    Spybot Search & Destroy 2.7.64 Legacy.

    Windows 10 (32/64bit)

    Ad-free download at Safer-Networking Ltd.

    Hope that helps,
    tashi
  21. Thread: Word link

    by tashi
    Replies
    9,178
    Views
    2,372,856

    Patience

    Patience
  22. Replies
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    Sticky: :2thumb:

    :2thumb:
  23. Replies
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    On point, thanks Zenobia! I was informed that...

    On point, thanks Zenobia!

    I was informed that Users who have version 2.8.69.138 still installed will see the Spybot lab pop up continuously and so need to reinstall Spybot and upgrade to...
  24. Hello vmoutsop, Did you contact support...

    Hello vmoutsop,


    Did you contact support about that issue as suggested here: https://forums.spybot.info/showthread.php?77516-SDUpdate-exe-severe-failure&p=485467&viewfull=1#post485467

    Best...
  25. Hello Jorge Luis, But as shown in the...

    Hello Jorge Luis,





    But as shown in the link previously provided, the free edition of Spybot does not include an anti-virus. The AV shouldn't install unless you upgraded the version.
    ...
  26. Hello Jorge Luis, Translator. :) ...

    Hello Jorge Luis,



    Translator. :)


    Version 1.6.2 is no longer supported, it has been so long since 2x was released that the FAQs no longer mention version 1.6.2.

    You could contact...
  27. Hello Jorge Luis, :greeting: Spybot Search &...

    Hello Jorge Luis, :greeting:

    Spybot Search & Destroy version 1.6.2 has not been supported in years, the software is 2x now.

    You can get the version without anti-virus here.

    Hope that helps. ...
  28. Hello QuartetmanIA, Rule of thumb is one...

    Hello QuartetmanIA,

    Rule of thumb is one firewall and one anti virus program resident to avoid conflicts, loss of program efficiency and system lock up due to both software products attempting to...
  29. Hello yettyn, The RootAlyzer is an analyst...

    Hello yettyn,

    The RootAlyzer is an analyst tool, sometimes even legitimate software uses rootkit technologies.

    If you suspect an infection it would be best if someone can take a look at the...
  30. Replies
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    Apologies for the delay Archimedes, you should...

    Apologies for the delay Archimedes, you should receive a reply today. :greeting:
  31. Replies
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    Hello Archimedes, I will see what I can find...

    Hello Archimedes,

    I will see what I can find out in the morning. :)

    Thank you Zenobia. :friend:
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    Hello MJG229, Please see this page in another...

    Hello MJG229,

    Please see this page in another thread: https://forums.spybot.info/showthread.php?77429-Live-Protection-driver-fail/page3

    Hope that helps. :)

    Best regards, tashi
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    Hello Tootired, I'd leave them, the RootAlyzer...

    Hello Tootired,

    I'd leave them, the RootAlyzer is an analyst tool and not a scan and fix program.

    In general items found by the RootAlyzer are not necessarily malicious, sometimes even...
  34. Replies
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    Sticky: Glad to hear it worked mchan and bobwiese. ...

    Glad to hear it worked mchan and bobwiese.

    :greeting:
  35. Hello thghgv, Which version and edition of...

    Hello thghgv,

    Which version and edition of Spybot do you have installed?

    Windows 7 support ended on January 14, 2020

    "Technical assistance and software updates from Windows Update that help ...
  36. Replies
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    Hello AlecRT, Which version and edition of...

    Hello AlecRT,



    Which version and edition of Spybot do you have installed? Also, are you using CCleaner's registry cleaner when the problem occurs?

    Best regards,
    tashi
  37. Replies
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    Sticky: :thanks: APGiG95 :oreo:

    :thanks: APGiG95 :oreo:
  38. Replies
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    Sticky: Thank you for letting us know. :bigthumb:

    Thank you for letting us know. :bigthumb:
  39. Thread: Waterfox browser

    by tashi
    Replies
    1
    Views
    2,629

    Hello, ...

    Hello,

    https://www.reddit.com/r/techsupport/comments/hb1er7/spybot_search_and_destroy_28680_installing/g300r9i/?utm_source=reddit&utm_medium=web2x&context=3

    Hope that helps users with the same...
  40. Replies
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    Sticky: Hello Synergi, Did you try the debug tool...

    Hello Synergi,

    Did you try the debug tool posted above?
    https://forums.spybot.info/showthread.php?77429-Live-Protection-driver-fail&p=485130&viewfull=1#post485130

    Best regards.
  41. Replies
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    Hello tajackson, As support hasn't had any...

    Hello tajackson,



    As support hasn't had any other reports of Windows stopping the app from running could you provide a screenshot of the warning please.

    Best regards.
  42. Replies
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    Hello tajackson, I have informed support,...

    Hello tajackson,

    I have informed support, thank you for your feedback. :)
  43. Replies
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    Sticky: Hello, I received this information: Please...

    Hello,

    I received this information:

    Please download the debug tool then download the new Live Protection files.

    You can download the Live Protection debugging tool using the link below:...
  44. Replies
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    5,934

    Hello tajackson, I was given an alternative: ...

    Hello tajackson,

    I was given an alternative:

    Please download the debug tool then download the new Live Protection files.

    You can download the Live Protection debugging tool using the link...
  45. Replies
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    Hello SteveK14, Apologies, were you given...

    Hello SteveK14,



    Apologies, were you given the solution posted previously?

    https://forums.spybot.info/showthread.php?77429-Live-Protection-driver-fail&p=485026&viewfull=1#post485026

    Best...
  46. Replies
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    Glad to hear it Silky. :thanks:

    Glad to hear it Silky.

    :thanks:
  47. Replies
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    Hello Silky, Apologies for the wait, but at...

    Hello Silky,

    Apologies for the wait, but at this time they do not have the HIPAA compliance seal that you need for your business.

    Best regards.

    tashi
  48. Replies
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    Hello, Will contact support today and ask,...

    Hello,

    Will contact support today and ask, thank you for providing the ticket number.

    :greeting:
  49. Replies
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    Sticky: Thank you! Other users, please let us know if...

    Thank you!

    Other users, please let us know if it does not work for you.
  50. Replies
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    Sticky: Hello, This is the information I was given. ...

    Hello,

    This is the information I was given.

    We apologise for the inconvenience.

    We are currently looking into this issue and have prepared a fix which we hope to include with the next Spybot...
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