Everything has been uninstalled and the laptop is running much better than it was. Thank you again for all of your assistance and have a great New Year!!
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Everything has been uninstalled and the laptop is running much better than it was. Thank you again for all of your assistance and have a great New Year!!
EDIT - after a restart, only eset, tweaking and MWB are still on the desktop.
The KpRm log is below. A few icons disappeared while it was running, but the following programs or their setup .exe files are still on the desktop/installed: eset, tweaking, aswmbr, adwcleaner,...
It's running much better, thanks to you. If you have no other scans to run, then I think we're ready to remove the tools.
The ESET scan report is below.
C:\AdwCleaner\Quarantine\C\Users\Evan\AppData\Local\Installer\Install_1181\PTLZ4UP38.exe.vir a variant of Win32/SpeedBit.AA potentially unwanted...
Both reports are below. The first time I ran MWB it found 5 items to quarantine and needed to restart to complete that. It took very long so I let it continue after I left for work. When I returned...
Thank you for the prompt reply! The fixlog text is below. After running Farbar I ran chkdsk, it reported that there were errors, and I chose to fix them. The laptop rebooted a few times after the...
Hello and thank you in advance for any assistance you can provide. My laptop is running very slow. Disk usage stuck at 100%. My Farbar logs are below. The laptop kept crashing while running aswMBR so...
Done. Looks like we're at the end of the road so thank you for all your help! You guys provide a great service!
It appears to be running better, continued thanks for all your help. The log is below.
Fix result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by Marshall (2015-09-20 22:24:34)...
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-09-2015
Ran by Marshall (administrator) on HOME-COMPUTER (20-09-2015 15:04:36)
Running from C:\Users\Marshall\Desktop
Loaded...
Seems to be running better. Does it look like I cleaned out a lot of junk? Are there any other scans I should run?
I re-ran MWB and there were 17 threats with the option to "remove selected", so I did. It said they were successfully quarantined. The log is below.
Malwarebytes Anti-Malware...
I just followed your Malwarebytes instructions. Do the logs show that I didn't remove what it found? It does appear to be running better, but if there's more to delete, I'll re-run MWB. Here's the...
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 9/19/2015
Scan Time: 7:35 PM
Logfile: malwarebytes log.txt
Administrator: Yes
Version: 2.1.8.1057
Malware Database: v2015.09.19.06
Thank you for the quick reply! Musiclab was not on the list of programs to remove, so I couldn't do that. I did remove the other two. Here are the requested logs:
Fix result of Farbar Recovery...
My logs are below. ANy help you can provide is greatly appreciated!!
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-09-2015
Ran by Marshall (administrator) on HOME-COMPUTER...
I did as you suggested and everything seems to be working great. Thanks again for all your help and I'll let you know if anything else happens. You guys are the BEST!
I haven't been using the laptop as we go through the fixes so I'm not sure if there are any issues. How does it look from your end? The new logs are below. Continued thanks for all your help!!
...
1. Updated Flash and Java.
2. Ran ESET scan which didn't find anything. During the ESET scan AVG popped up a threat window which listed ESET as a threat. I told it to ignore.
3. The new DDS...
Bingo! The files are no longer hidden and when I open/close them in MS Word I no longer get the error messages so that seemed to work. The unhide log is posted below. How does everything else...
Thank you for helping! When I ran CF it popped up a message that "You are infected with Rootkit.ZeroAccess! It has inserted itself into the tcp/ip stack. This is a particularly difficult...
Today (7/21) my wife was surfing the net, clicked a link and immediately got a ton of pop-ups saying her hard disk had crashed and she should "click here" to repair. She didn't. I restarted the...
I read it. Thanks again for all your help!!!
Once I removed the setup link via add/remove, I was able to manually delete the Carbonite subdirectory.
That sounds great. Is there anything special I need to do to remove Combofix or any...
I can deleted the icon, but there's also a Carbonite subdirectory under Program Files that it won't let me delete.
What values should I use? I have no idea what to set here.
Maybe it...
Sorry it took me so long to reply, but the Kaspersky download/scan took almost four hours! As for how things are going, here's a status report:
1. The PC is still slow, especially when opening...
Continued thanks for all your help! A few things before the log:
1. IE can now connect to the internet.
2. Since my last post, AVG has popped up a few windows identifying infected files. I...
ComboFix 10-08-10.03 - Steve 08/11/2010 14:48:52.3.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.639.384 [GMT -4:00]
Running from: c:\documents and...
ComboFix 10-08-10.03 - Steve 08/10/2010 20:18:48.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.639.305 [GMT -4:00]
Running from: c:\documents and...
Thanks for the help, km2357. The logs are below (sorry it took so long to reply but GMER's scan took over an hour).
DDS (Ver_10-03-17.01) - NTFSx86
Run by Steve at 17:00:44.65 on Tue...
This weird "antivirus" program popped up when I started my computer. I went in to msconfig and turned off apnwkyytssd.exe and restarted. The "antivirus" program did not start, but now IE can't find...
Thanks again, Shaba! I'll give those suggestions a read and see which ones I don't already use (I already have MAM and some other stuff).
Interesting. I didn't know that Windows simply slows down after time. I wouldn't think a software program would do that.
Regardless, I think I'll just look into more RAM since it's pretty cheap....
Yes. It's Windows XP with all the service pack updates along the way.
A little bit, but not dramatically. The PC is 6+ years old so it may just be age. Would you recommend I add more RAM? If so, how much?
Logfile of random's system information tool 1.06 (written by random/random)
Run by Steve at 2009-08-31 17:43:08
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 32 GB (56%)...
Ok, I'll do that when I get home. I'd like to keep popupstopper free running, but I'll do the rest.
Absolutely. Also, please tell me how to disable them since most don't show up in 'msconfig'.
So aside from the low RAM, things look clean?
Thanks for helping me, Shaba. Here are the logs:
Logfile of random's system information tool 1.06 (written by random/random)
Run by Steve at 2009-08-27 05:51:39
Microsoft Windows XP Home...
My PC has been running really slow lately. I ran AVG Free which didn't find anything. My HJT log is below. Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:10 AM, on...
Done. Thanks again for all your help, Ken!!!
Things seem to be running well. I updated to IE8 so I'm all good there.
If we're at the end, what's the next step? How do I uninstall all the stuff I put on here (CF, MAM, TFC, etc.)?
Done as directed. Here are the CF and HJT logs:
ComboFix 09-07-09.08 - Brandy 07/11/2009 15:23.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.596 [GMT -4:00]...
Ok, I used that one and it finished both very quickly. There was no report generated, but all results came up "found nothing".
After that finished, I tried VirusTotal again and both scanned very...
How long do these scans take? I've been scanning the first file for over half an hour and no report or anything has been generated.
Again, thanks for the quick reply!!
I downloaded Combofix and ran it. It asked if I wanted to install the windows recovery console, I clicked yes, but I don't think it was able to do so...
Thanks for the quick reply, Ken. How are things looking so far?
I downloaded Rooter and ran a scan (your last note didn't say to do so, but I figured that was the next step). The log is below:
...
Thank you, Ken. I downloaded TFC and it ran fine and automatically rebooted the laptop. I downloaded MAW and it ran fine as well. It did tell me there were items that couldn't be removed and I...
The wife's laptop has been infected. I ran AVG Free and got rid of a bunch of stuff, but there are still problems. Have run ERUNT and HJT as directed. The HJT log is below:
Logfile of Trend...