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Hi Tashi,

When my friend got XP Defender Plus and asked for my help I did a "Google" search and read the following: 1) that it is just the current incarnation of one particular piece of malware...

Hi,

Just read the postings. It still leaves one unanswered question: "TM insists that we eliminate any trace of SB S&D, as well as any trace of AVG, from our computer, as TM is being...

Hello Phil,

I followed your advice. I even got rid of Viewpoint, totally. I used the Add/Remove Programs facility in the Control Panel.

The result of all was to have a nicely running...

Hello Phil,

As requested, I have done what you suggested. I will have the new HJT log at the end of this note.

I am convinced that, not only are you correct about AOL placing software on...

Hello Phil,

As instructed, I downloaded, installed, updated, and ran MBAM; and, followed all its instructions. I saved the log file.

I then ran HijackThis and saved its log file. Then...

Hi Phil,

Thank you for your fast reply. Once I have done all, I will upload the things you want.

I found out a few possible ways my niece got that crap into her system:

1) She...

Hi All,

First, thank you for having spent all the time and effort in helping me, in the past. This time I am writing to you because something is occurring with my niece's computer.

She...

Hi Everyone,

Thanks for the great advice and directions. I uninstalled SB S&D through the "Add Or Remove Programs" tool, by manually deleting stuff on my drive, and running that special program...

Hi,

Much thanks to all of you for your suggested solutions. I must add one additional thing which occurred when I both originally installed version 1.5.2.0, and then 1.5.2.x.

First the...

Hi All,

After some good advice about the idea of removing old versions of programs, especially old updates, I was happily doing such with such things as the various JAVA updates, and Adobe PDF...

Hi All,

I ran the Kaspersky scan which showed no infections. In fact, when I ran my AVG Free 8.x, it stated I had nothing wrong; as did Ad-Aware SE, and Spybot S&D.

Since nothing has been...

Hi All,

Not sure that my laptop is infected or not.

Monday, I ran the full gamut of anti-malware programs I use initially.

I did a full system scan with AVG Free 8.xx. It gave me a warning...

Hello Ken,

I presume that is your real name. My name is Julian.

Thank you for your advice. I was not aware of the procedure you stated, mostly because I only read those parts of manuals and...

Hello All,

This is more of an announcement than a request.

My computer was infected by the Virtumonde/Vundu malware. I asked for herlp through this forum. Rorschach112 (Mark) was nice enough...

Hi Mark,

First, my ACER is running smoothly now. Thank you, ever so much. I set a Restore point soon after I got the "green light" from you as to my system being clean. I first cleaned out...

Hi Mark,

I will, of course, do as you suggest, and uninstall Combofix. Why is it necessary to uninstall it?

After reading the rest of your post, I realized and recognized a few things:

One,...

Hello Mark,

I did as you requested. The following is the HijackThis report:

----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved...

Hi Mark,

I ran everything as requested. I saved the three reports. The reports are as follows:

Combofix report, with the specs you gave me, loaded:

...

Hi Mark,

I followed what you suggested, but, I first updated my antivirus an antispyware programs I have, on my ACER, and then ran ATF-Cleaner, to be sure I have things okay. Next, I ran...

Hi Mark,

I was just reading the Combofix tutorial and realized that my Acer Travelmate 4220 laptop came with two aspects: one, a special partition which can be used as an emergency redo of the...

Hi Rorschach112,

Well, I started following everything you said I should do. I had already downloaded the cleaner program, and the hijack program. So, I first ran those two with my computer...

Hi Rorschach112,

First, if we are going to be in touch with each other, why not call each other by our real first name? My name is Julian. I will sign off as such.

Second, since the...

Hi Rorschach112,

I am convinced. Yes, please help. I figure, if I can get the blasted thing going well, doing it the anti-viral way, then that is better than reformatting. Reformatting would be...

Hi,

First, I thank you, Rorschach112, for your fast reply to me. I believe I do understand all the instructions posted, to rid myself of virtumonde, but, I am not one hundred percent sure.

Am...

Hi,

As a further thought, is it better to download and install the required tools (HJT, anti virtumonde program, etc.) as stated, by Tashi, from the Internet, or from a drive (like a USB...

Hi,

As a further thought, is it better to download and install the required tools (HJT, anti virtumonde program, etc.) as stated, by Tashi, from the Internet, or from a drive (like a USB...

Hi,

My Acer laptop got infected with the Virtumonde program (in each of its incarnations). I tried ridding the thing using Lavasoft's Ad Aware and AVG, and your Spybot S & D. I decided to check...

Hi,

I also need to know whether I have the correct number displayed. For me it is because I am using a core-duo laptop running XP Pro SP2.

I recall being informed that SB S&D had difficulties...