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  1. Replies
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    Hi djtchrroberts, You're very welcome, glad I...

    Hi djtchrroberts,

    You're very welcome, glad I was able to help. :bigthumb: Have a great day.
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    Hi djtchrroberts Programs we suggest come with...

    Hi djtchrroberts

    Programs we suggest come with varying degrees of difficulty in operation, that is why we try and offer multiple suggestions. I'll remember your suggestion in the future when...
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    Hi djtchrroberts, I'm sorry Online Armour...

    Hi djtchrroberts,

    I'm sorry Online Armour didn't work out for you. :sad: Please let me know when you get Outpost up and running. I will keep the thread open in case you should need further...
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    Hi djtchrroberts, Were you aware Screen...

    Hi djtchrroberts,


    Were you aware Screen Logger was installed on your computer?
    If so, did you install it yourself?

    "Screen Logger is like a handycam for your screen. It can record...
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    Hi djtchrroberts, Your log appears to be...

    Hi djtchrroberts,

    Your log appears to be clean. We have a few items to take care of before we get to the All Clean Speech.

    Clean up with OTL:

    Double-click OTL.exe to start the program.
    ...
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    Hi djtchrroberts, Let's try the Safe Mode...

    Hi djtchrroberts,

    Let's try the Safe Mode route again.

    = = = = = = = = = =

    Reboot Windows XP in Safe Mode w/ Networking

    Restart your computer.
    When the machine first starts again it...
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    Hi djtchrroberts, We need to disable Spybot -...

    Hi djtchrroberts,

    We need to disable Spybot - Search & Destroy's Tea Timer. Please follow the instruction below.

    Locate your copy of Spybot - Search & Destroy's and open it.
    In the menu...
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    Hi djtchrroberts, Reboot Windows XP in Safe...

    Hi djtchrroberts,

    Reboot Windows XP in Safe Mode w/ Networking

    Restart your computer.
    When the machine first starts again it will generally list some equipment that is installed in your...
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    Hi djtchrroberts, Disable Extensions in...

    Hi djtchrroberts,

    Disable Extensions in Firefox

    At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will...
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    Hi djtchrroberts, You didn't specify in your...

    Hi djtchrroberts,

    You didn't specify in your last post if you are still experiencing the Invalid Security Certificates, please advise in your next post.
    = = = = = = = = = =
    Another condition...
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    Hi djtchrroberts, Both your RogueKiller log...

    Hi djtchrroberts,

    Both your RogueKiller log and the OTL log display a date that is about 1 year off. Please check your date and time again to be sure you have the correct date & year.

    Scan --...
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    Hi djtchrroberts, Since the date & time...

    Hi djtchrroberts,

    Since the date & time solution didn't remedy the Invalid Security Certificates, we must assume for now that the malware may be causing these warnings.

    Just proceed past them...
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    Hi djtchrroberts, Please download all tools...

    Hi djtchrroberts,

    Please download all tools requested to your desktop, unless instructed otherwise. :bigthumb:

    = = = = = = = = = =
    Download to your desktop RogueKiller (by tigzy)
    Quit all...
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    Hi djtchrroberts, I notice that you have both...

    Hi djtchrroberts,

    I notice that you have both avast! Antivirus and Microsoft Security Essentials installed at the same time. Having more than one antivirus program running at the same time can...
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    Hello djtchrroberts, My name is OCD. I would...

    Hello djtchrroberts,

    My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so...
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