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hi there

just to let you know

Tara has found her windows disk and we have reinstalled win7 and it seems to working as normall

i have ran malware bytes after succesfully updating it and it...

ok i got this off the sticker on the base of the pc

Lenovo G550

Model Name 2958

Factory id PRC4

and the scan came up clean

sure

its a Lenovo G550 Model 2958

hi again

i ran the syatem file checker and it ran with no issues and at the end this message was displayed

Windows resource protection did not find any integrrity violations


i was then...

ok i tried that

the service status was set to stopped

wheni tried to restart it i got tyhe error message "Windows could not start the DHCP Client on Local Computer Error 5: Access Denied"

that resolved the issue with the 3rd item listed under network adapters but when i uninstalled the chipset it and then scanned for hardware changes it couldn't successfully reinstall the driver.
...

oh and i forgot to say it is all interanl

its has ethernet and wireless connection ability.

I have ran the chkdsk

on the device manager

Mobile Intel(R) 4 Series express chipset Family

the device status for this is
Windows has stopped this device because it has reported problems...

hi Again

i have tried connecting to my router both wireless and by Ethernet connection

however i am still unable to make a new connection to the internet.

my router is not hidden and is...

MiniToolBox by Farbar Version: 13-07-2013
Ran by Tara (administrator) on 31-07-2013 at 18:07:12
Running from "C:\Users\Tara\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot...

the ongoing continuing issue

is that the pc is showing issues in the device manager

the chipset driver and Network drivers are are showing yellow warning triangles and the pc wont let me...

the otl fix log is

All processes killed
========== OTL ==========
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{64A2FB6F-B770-4489-9CE6-8E41D23235A1}\ deleted...

the adware log is

# AdwCleaner v2.306 - Logfile created 07/25/2013 at 22:58:09
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Tara...

thanks for this

the combo log is

ComboFix 13-07-24.03 - Tara 30/07/2013 18:42:27.3.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3033.2209 [GMT 1:00]
Running from:...

exrtas.txt log

OTL Extras logfile created on: 7/29/2013 9:22:06 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Tara\Desktop
Home Premium Edition Service Pack 1 (Version =...

otl scan continued from last post


< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2009/06/10 22:31:19 | 000,000,065 | ---- | M] () -- C:\windows\Fonts\desktop.ini

< ...

Firstly thanks for helping me out

myself and Tara who's laptop this is appreciate it a lot.

ok here are the logs

the security check log is as follows

Results of screen317's Security...

hi

i am having issues with a lap top that was infected by

win32.2urface.bho and
win32.downloader.gen

the laptop belongs a friend of mine and she was having issues connecting to the...

Thanks for all your help.

everything appears to be fine, i have taken the e drive out already.

I am going to reformat the whole machine back to Windows xp so i have one final question for you...

ok good to hear,

I'll take the e drive out tomorrow after after work providing your ok with what the script says i do with out it for a week till the new machine arrives. Unless this log throws up...

and here is the Kapersky scan

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, November 25, 2009
Operating...

combo fix log,

During the fix it ask me to insert my windows disk, i have an xp home edition from dell disk but it kept saying it is the wrong disk, it is apparently the ultimate edition of XP...

I have actually decided that im getting a new pc.

This one is ancient and i was going to do it in the new year anyway so have brought it forward by a few months.

However. i still want the files...

That is not good news.

If i do reformatt and reinstall. would i loose all the data on the e drive. By that i mean if i back up the data on the e drive then reformatt and reinstall windows will the...

combo fix log after malware bytes was run and script was dropped into it.

ComboFix 09-11-22.08 - stewart Macleod 24/11/2009 2:55.2.1 - x86
Microsoft Windows XP Professional ...

malware bytes log

Malwarebytes' Anti-Malware 1.41
Database version: 3221
Windows 5.1.2600 Service Pack 3, v.5857

24/11/2009 02:41:45
mbam-log-2009-11-24 (02-41-45).txt

Scan type: Full...

here is the log

ComboFix 09-11-22.08 - stewart Macleod 23/11/2009 17:22.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.195 [GMT 0:00]
Running from: c:\users\stewart...

Hi there,

Firstly id just like to say a big thank you for helping me out. Your help is appreciated.

i ran Combofix, the first time i tried to run it it gave a warning of
"You may be infected...

Hi there,

Looking for a bit of help getting rid of some pesky malware.

i have an issue where when i try run any form of antivirus (spybot, avg etc) i get an error of "Windows cannot access the...