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  1. Replies
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    Hi John it is there again ,we have used all the...

    Hi John
    it is there again ,we have used all the special tools for its removal ,and it always comes back ,I'm pretty sure it spreads via network in your workplace


    I do not believe that it helps...
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    Hi Please run mbam again...........

    Hi

    Please run mbam again...........
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    Hi John Please download DrWeb-CureIt...

    Hi John

    Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

    Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and...
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    Hi combofix still does not work

    Hi
    combofix still does not work
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    Hi John delete SystemLook.txt from your...

    Hi John

    delete SystemLook.txt from your desktop


    Double-click SystemLook.exe to run it.
    Copy the content of the following codebox into the main textfield:

    :file
    mxpcivny.dll
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    Hi John Ok.. Please download OTM by...

    Hi John

    Ok..

    Please download OTM by OldTimer and save it to your desktop.
    Double click the http://billy-oneal.com/Canned%20Speeches/speechimages/OTM/OTMdesktopicon.png icon on your desktop....
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    Hi John it's "amazing" that it always comes...

    Hi John
    it's "amazing" that it always comes back

    do you use USB drive or other removable media

    delete SystemLook.txt fron your desktop


    Double-click SystemLook.exe to run it.
    Copy the...
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    Hi John please try combofix again

    Hi John

    please try combofix again
  9. Replies
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    Hi John "tricky worm".........we must try...

    Hi John

    "tricky worm".........we must try these tools

    Follow the instructions here:
    How to remove the Downadup and Conficker worm

    When done post the contents of the...
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    Hi John yeah ,it comes back Download OTS...

    Hi John
    yeah ,it comes back

    Download OTS by Oldtimer to your Desktop and double-click on it to extract the files.

    NOTE: You must be logged on to the system with an account that has...
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    Hi John ok......we can check that file later ...

    Hi John
    ok......we can check that file later

    will continue with this........

    1. Download the FixDownadup.exe file from here
    2. Save the file to a convenient location, such as your Windows...
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    Hi John OK..but I'm not quite sure why...

    Hi John

    OK..but I'm not quite sure why combofix is not working, I need more "information"

    SystemLook

    Please download SystemLook from one of the links below and save it to your Desktop....
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    Hi John :Uninstall ComboFix: turn off all...

    Hi John

    :Uninstall ComboFix:

    turn off all active protection software
    push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
    please copy and past the following into...
  14. Hi aaron2691 logs look good How's the...

    Hi aaron2691

    logs look good
    How's the computer running now? Any problems?

    [COLOR=darkred]Thanks peku006[/COLO
  15. Replies
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    Hi John Download The Avenger by Swandog46...

    Hi John

    Download The Avenger by Swandog46 from here.
    Unzip/extract it to a folder on your desktop.
    Double click on avenger.exe to run The Avenger.
    Click OK.
    Make sure that the box next...
  16. Hi aaron2691 Malwarebytes' Anti-Malware ...

    Hi aaron2691

    Malwarebytes' Anti-Malware


    Open Malwarebytes' Anti-Malware
    Select the Update tab
    Click Check for Updates
    After the update have been completed, Select the Scanner tab.
    ...
  17. Replies
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    Hi John Please download MBRCheck by ad_13...

    Hi John

    Please download MBRCheck by ad_13 and save it to your desktop.

    Double-click to run. A window will pop up. If it says 'non-standard' or 'infected' MBR code detected, please type 3 for...
  18. Hi aaron2691 I meant this Let's run OTL....

    Hi aaron2691

    I meant this


    Let's run OTL.

    Under the Custom Scans/Fixes box at the bottom, paste in the following
  19. Replies
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    Hi John yes there is something..... Please...

    Hi John

    yes there is something.....

    Please download Rooter Rootkit Detector to your Desktop

    Doubleclick it to start the tool.
    A Notepad file containing the report will open, also found...
  20. Hi aaron2691 Is this still...

    Hi aaron2691

    Is this still "C:\users\savannah\appdata\Local\Temp\dwm.exe"

    Download OTS by Oldtimer to your Desktop and double-click on it to extract the files.

    NOTE: You must be logged on...
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    Hi John Ok ... we have to find it ...

    Hi John

    Ok ... we have to find it

    RootRepeal - Rootkit Detector

    Download RootRepeal from the following location and save it to your desktop.

    Link 1
    Link 2
  22. Hi aaron2691 We need to run an OTL Fix ...

    Hi aaron2691

    We need to run an OTL Fix
    Please reopen http://billy-oneal.com/Canned%20Speeches/speechimages/OTL/otlDesktopIcon.png on your desktop.
    Copy and Paste the following code into the...
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    Hi John Letīs try this... Please run this...

    Hi John

    Letīs try this...

    Please run this free online virus scanner from ESET

    Note: You will need to use Internet explorer for this scan
    Tick the box next to YES, I accept the...
  24. Hi aaron2691 Please run this free online...

    Hi aaron2691


    Please run this free online virus scanner from ESET

    Note: You will need to use Internet explorer for this scan
    Tick the box next to YES, I accept the Terms of Use....
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    Hi mhayyouhelpme This problem can occur due...

    Hi mhayyouhelpme


    This problem can occur due to various reasons, some of them include, corrupted webcam application or software, corrupted webcam drivers, etc
    Uninstall your previous application...
  26. Hi aaron2691 Please go to Kaspersky website...

    Hi aaron2691

    Please go to Kaspersky website and perform an online antivirus scan.

    Read through the requirements and privacy statement and click on Accept button.
    It will start downloading...
  27. Replies
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    Hi John Please go to Kaspersky website...

    Hi John

    Please go to Kaspersky website and perform an online antivirus scan.

    Read through the requirements and privacy statement and click on Accept button.
    It will start downloading and...
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    Hi dallak I do not think that it is possible ...

    Hi dallak

    I do not think that it is possible

    1. Download TDSSKiller and extract its contents into a folder in desired location (i.e. c:\tdsskiller).
    2. Execute the file TDSSKiller.exe.
    3....
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    Hi John we can continue with mbam ...

    Hi John
    we can continue with mbam

    Malwarebytes' Anti-Malware


    Open Malwarebytes' Anti-Malware
    Select the Update tab
    Click Check for Updates
    After the update have been completed,...
  30. Hi aaron2691 Malwarebytes' Anti-Malware ...

    Hi aaron2691

    Malwarebytes' Anti-Malware


    Open Malwarebytes' Anti-Malware
    Select the Update tab
    Click Check for Updates
    After the update have been completed, Select the Scanner tab.
    ...
  31. Hi aaron2691 Run a Scan with OTL Download...

    Hi aaron2691

    Run a Scan with OTL
    Download OTL to your desktop.
    Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
    When the window...
  32. Replies
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    Hi John First, please delete your copy of...

    Hi John

    First, please delete your copy of ComboFix, and re-download it.Rename it while saving the download to commy.exe and save it to your Desktop.
    Do not try to rename it after it has been...
  33. Hi aaron2691 Letīs try this....... Please...

    Hi aaron2691

    Letīs try this.......

    Please download gmer.zip from Gmer and save it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to...
  34. Replies
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    Hi John Letīs try this....... Please...

    Hi John

    Letīs try this.......

    Please download gmer.zip from Gmer and save it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to run.
  35. Hi aaron2691 Please download Rootkit...

    Hi aaron2691


    Please download Rootkit Unhooker Save it to your desktop.
    Now double-click on RKUnhookerLE.exe to run it.
    Click the Report tab, then click Scan.
    Check (Tick) Drivers,...
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    Hi John Please try running it in Safe Mode...

    Hi John

    Please try running it in Safe Mode (restart computer and tap F8 before Windows loads).

    Thanks peku006
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    Hi Spandau all logs are ok...... How's the...

    Hi Spandau

    all logs are ok......

    How's the computer running now? Any problems?

    Thanks peku006
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    Hi spandau Security Check Please download...

    Hi spandau

    Security Check
    Please download Security Check ... by screen317. Save it to your desktop.
    Alternate download site: Link 2
    Double click the SecurityCheck.exe icon to begin.
    Press...
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    Hi spandau Scan your USB stick with mbam ...

    Hi spandau

    Scan your USB stick with mbam

    Please run this free online virus scanner from ESET

    Note: You will need to use Internet explorer for this scan
    Tick the box next to...
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    Hi dallak We will continue with ComboFix.exe....

    Hi dallak

    We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
    This tool is not a toy and not for everyday use.
    ComboFix...
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    Hi dallak Please do not use pdf-files ,use...

    Hi dallak

    Please do not use pdf-files ,use multiple posts
  42. Replies
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    Hi spandau yeah, looks better......... ...

    Hi spandau

    yeah, looks better.........

    Download and Run Malwarebytes' Anti-Malware

    Please save any items you were working on... close any open programs. You may be asked to reboot your...
  43. Hi aaron2691 Download random's system...

    Hi aaron2691

    Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    Double click on RSIT.exe to run RSIT.
    Click Continue at the disclaimer...
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    Hi spandau Ok........ Download...

    Hi spandau

    Ok........


    Download TDSSKiller.exe and save it to your desktop.
    Double-click TDSSKiller.exe to run it.
    Under "Objects to scan" ensure both "Services and Drivers" and "Boot...
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    Hi spandau Please download gmer.zip...

    Hi spandau

    Please download gmer.zip from Gmer and save it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to run.

    **Caution**
    These...
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    Hi dallak Ok........letīs try this RSIT ...

    Hi dallak

    Ok........letīs try this

    RSIT
    Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    Double click on RSIT.exe to run RSIT
    Click...
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    what operating system do you currently use? XP or...

    what operating system do you currently use? XP or Vista or Windows 7?
  48. Replies
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    Hi dallak Please read this BEFORE you...

    Hi dallak

    Please read this

    BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Thanks peku006
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    Due to a lack of response, this topic is now...

    Due to a lack of response, this topic is now closed

    If you still require help, please open a new thread in the Malware Removal forum, include a
    fresh DDS log, and wait for a new helper.

    Your...
  50. Due to a lack of response, this topic is now...

    Due to a lack of response, this topic is now closed

    If you still require help, please open a new thread in the Malware Removal forum, include a
    fresh DDS log, and wait for a new helper.

    Your...
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