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All done, thank you Juliette you and your team are just great and very much appreciated.
Please close the thread as fixed.

Ran TFC no log
Ran ESET No threats found.

I think we are there?

Yes, the apps are no longer on the start screen, will run now.

Sorry I should have mentioned I am on Windows 8.1, should I continue?

Hi Juliette, and thank you for your assistance

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 08-08-2014
Ran by Mike Chidley at 2014-08-08 20:46:43 Run:1
Running from...

Inadvertently downloaded wajam with something else, I thought that spybot had got rid of it but noticed on the start screen under Apps I have wajam with lots of search apps for things such as Ikea,...

Hello Blade

I think we are now OK. Have a score of 94% but I need to keep older versions of microsoft office at this time, otherwise it would have been 100%.

Thank you so much for your...

Result!

Running scan now, but for your info, resolved by:

Go to Control Panel and open "Regional and Language" go to "Languages" tab, Click on "Details" and remove Handwriting.

Now why...

Hi
Turned off Macafee, put Secunia in trusted sites in IE and Firefox. Same result, blank screen for 2 seconds and then gone.

Hi
Turned off firewall, same result.

Hi Blade

Done everything except Secunia. Have loaded it and run it several times, watched youtube demo twice. It tells me that I'm 86% but no details. It won't load the screen. All I get is a...

Hi again

Spybot and Macafee came up clean. I ran eset again and it came up with one file Adware which was in a system\restore file. The system seems to be working OK apart from that. These...

Hi

So far it seems OK. I am going to reboot and run all my scans, just for my own satisfaction. Installed Adobe 10 but it won't run in protected mode so will have to sort that out and might hang...

Hi

Managed to run Eset from Firefox. It didn't give me a report to send in, but it found 4 problems and claims to have quarantined and deleted them. DDS and Attach5 (zipped) for your info.

....

DDS file as requested:

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Mike at 22:29:05 on 2011-06-12
Microsoft Windows XP Professional ...

Lots of problems. Here is the cf combo log, DDS and attachment will be in next post.

Installed latest Java as per your instructions. Removed adobe reader. Not reinstalled it yet. From your...

DDS report as requested:


.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Mike at 13:19:40 on 2011-06-12
Microsoft Windows XP Professional ...

Combofix and attached file attach3.txt. DDS report in next post.



ComboFix 11-06-11.01 - Mike 12/06/2011 12:39:12.6.2 - x86
Microsoft Windows XP Professional ...

Blade81, thank you for answering my appeal, I am very grateful!
DDS herewith and have attached attach2.txt to avoid confusion.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer:...

Macafee identified this with various numbers, different each time it runs. Symptoms are Task Manager disabled (got that back), files missing from screen (got them back), no desktop items, spurious...

It worked!

In safe mode it allowed the fix. I have restarted normally, run SpyBot again and it found no errors.

Many thanks to you and the team.

:bigthumb:

Sorry, missed the safe mode bit. Will do.

Yes.

SpyBot is currently running on startup. It finds them, I try to remove, it says it can't but might do it next start up. So, I let pc finish loading and shut it down again. Restart, and off...

OK
When SpyBot was updated, tea timer was not disabled. It has been disabled and restarted twice. No effect. Message remains that they could not be removed from the registry because files (in...

Ken

Followed your advice. After 4 reboots, registry entries remain. Can we ignore them?

macltd

Ken,

Thanks for your help - I've just removed my old version of sybot, downloaded version 1.6.2 + latest updates. I then ran a scan.

It still comes up with 2 registry entries for...

Thanks,

Here are the contents of log.txt followed by info.txt:



Logfile of random's system information tool 1.05 (written by random/random)
Run by Mike at 2009-02-01 11:37:18
Microsoft...

Thanks for the ultra-fast response. When I went to bed last night I was expecting to wait a couple days judging by the waiting-room times.

Your instructions were excellent: here are the results...

Have followed instructions on sticky, hjt log herewith:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:44, on 31/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Unable to...