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Well, I can't get the thing to turn off, but I'll figure it out. THANK YOU for all your help.

Erin

Everything looks great, woo-hoo! MUCH better.
Somewhere in all of this, IE is now running with add-ons disabled. How do I fix this?

Ok. Finally.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft...

Ok never mind, I'm an idiot. I got it to work on my home computer, so I know what I was doing wrong. Not sure why it was so much easier here. Sorry about that. I will post the log tomorrow. ...

I guess we can move on. I'm still scratching my head; and I'm sure it'll end up being something I'm overlooking, but I cannot for the life of me figure that out. Will it be too late to install it...

I have tried both the XP Pro and home just in case, but it still just does a system scan. I will try and find the XP cd tonight to make it easier. This is my parents computer, so I only have access...

I must be crazy because every time I drag the Windows XP Boot Disc file to Combo Fix, it just runs Combo Fix and does not try and install the Recovery Console. What am I doing wrong?

"You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling"

I guess we can get to that eventually.

Desktop is fine on the user I'm logged in as. I tried to uninstall the old version of Java, but I get an error message. I'll reply with what the error message is exactly.


Logfile of Trend...

Malwarebytes' Anti-Malware 1.25
Database version: 1062
Windows 5.1.2600 Service Pack 2

9:10:07 PM 8/18/2008
mbam-log-08-18-2008 (21-10-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects...

And my computer is already running much better, thank you. The desktop is back for one of the users on the computer. Very exciting. I'm not sure what the MySurvey Messenger is; my sister downloads...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:01:36 PM, on 8/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
...

I read the tutorial about ComboFix and attempted to follow the instructions to install the recovery console if you do not have the windows XP disc. However, the log says it's not running. So I'm...

Sorry about that. Here is a new file w/o word wrap.

Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:26:59 PM, on 8/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE:...

Please see below:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:14 PM, on 8/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)...