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Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a...

Delete dss.exe file. Yes, you may keep ATF Cleaner.



That's because of installing recovery console. I don't personally recommend disabling that. If something goes badly wrong with your system...

Hi

Delete following file:
C:\Documents and Settings\Brenda Leigh\Application Data\Sun\Java\Deployment\cache\6.0\52\1c9644b4-5ae8cfca

Other bad items will be removed when system restore is...

Hi

Re-enable ccApp thru msconfig to make Norton run correctly.


Uninstall Adobe Reader and get the latest one here.



Your Java is out of date. Older versions have vulnerabilities that...

Looking better :)

Start hjt, do a system scan, check (if found):
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Close browsers and fix checked.


Open...

Hi

No need to re-run. :)


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please...

Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading...

Hi

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

Close all applications and windows.
Double-click on...