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    a friend came down and used something like "key...

    a friend came down and used something like "key something" to restore back to factory can you give me the link for "psi" to keep upto date thanx for your help keep up the good work :thanks:
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    i want to reinstall the o/s but cart do it the...

    i want to reinstall the o/s but cart do it the way i did before because i can not get past the aforementioned loop i need to know how to gain access to the partition with the factory reset exe file...
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    can you please tell me how to do that with a dos...

    can you please tell me how to do that with a dos prompt as can not access restore from a safe or normal boot .
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    bad boot

    sorry no machine was from comet and no and back up media come with it any suggestions ??????
    where can i get a copy ????
    ive tried Microsoft but only upgrade or buy option available...
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    no repair on advanced boot tool

    :oops:sorry never subscribed to thread for last answer asking me to use repair windows from advanced boot menu


    can not do as requested because there is no "repair" option in can you surgest...
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    can not perform this as there is no option to...

    can not perform this as there is no option to restore /repair
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    its all gone pair shaped

    Help ! after recover install see thread :64327
    every thing seemed fine and went on to install windows updates 91 in all, installed and it ask for a reboot;
    on reboot a message came up reading...
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    you tube on browser locking up

    put combofix on said machine and when trying to bring up browser it lock up with sending request "youtube locked" and flashing like mad ,,,, so set machine back to factory settings and things...
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    still getting same error on start up / when pc...

    still getting same error on start up / when pc running if left alone for about 15 mins pc restarts on own but normal reboot to password screen .
    all power options set to "never ".:confused:
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    13:29:24.0650 6136 TDSS rootkit removing tool...

    13:29:24.0650 6136 TDSS rootkit removing tool 2.6.18.0 Nov 11 2011 15:47:15
    13:29:25.0098 6136 ============================================================
    13:29:25.0098 6136 Current date / time:...
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    shut down is now possible , yes its throws a...

    shut down is now possible , yes its throws a error /safe start menu on start up .
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    GMER 1.0.15.15641 - http://www.gmer.net Rootkit...

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2011-11-12 19:27:00
    Windows 6.1.7601 Service Pack 1
    Running: nn9fej4l.exe; Driver: C:\Users\Parent\AppData\Local\Temp\kfldrpow.sys


    ----...
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    trying to help a friend

    can turn m/s e off
    the error on reboot is the dos screen saying "windows did not shut down properly " with start in safe mode etc .
    don't know if this is a software or malware problem this machine...
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    computer wont switch off

    hi i,m maxman writing this on behalf off ann you helped me in the past so thought you might be able to help
    The problem is with this machine a acer extensa 5235 laptop is that it wont switch of it...
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