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  1. Thread: Palikan

    by tashi
    Replies
    4
    Views
    251

    Hello evilmikehoo, Only...

    Hello evilmikehoo,

    Only helpers in this forum may respond to members. :)

    To help that along please refer to the forum FAQ and the instructions in post #2 on how to provide...
  2. Thread: downloads

    by tashi
    Replies
    1
    Views
    101

    Hello Martin2, If you have not received your...

    Hello Martin2,

    If you have not received your new annual license, which will upgrade the program, please use the support page here

    Best regards. :)
  3. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    The Flintstones

    The Flintstones
  4. Replies
    46
    Views
    3,970

    Hello, For those seeking information posts...

    Hello,



    For those seeking information posts #6 and #7 contain links to articles regarding Microsoft end of support for XP.

    Here:...
  5. Replies
    2
    Views
    456

    Hello philg, I haven't heard of this issue...

    Hello philg,

    I haven't heard of this issue before, which version and edition of Spybot do you have please.

    See: https://www.safer-networking.org/private/

    Best regards.
  6. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    So good. ;) Marshmallows

    So good. ;)

    Marshmallows
  7. Replies
    15
    Views
    7,866

    rainyfriday New post:...

    rainyfriday

    New post: https://forums.spybot.info/showthread.php?74325-Spybot-never-stop&p=478243&viewfull=1#post478243

    Please respond there, thank you. :)
  8. Replies
    7
    Views
    1,083

    Hello rainyfriday, Did you open a support...

    Hello rainyfriday,

    Did you open a support ticket?

    Best regards.
  9. Replies
    1
    Views
    265

    Hello AGBierce, Please use the Contact Us link...

    Hello AGBierce,

    Please use the Contact Us link (which is at the bottom of each page) to query this. :)

    Best regards.
  10. Replies
    6
    Views
    1,892

    Hello Aurielle, I think it would be best if...

    Hello Aurielle,

    I think it would be best if someone takes a look at the system first.

    Please see the Malware Removal Forum sticky which includes guidelines and instructions in post #2 on how...
  11. Replies
    6
    Views
    1,892

    Hello Aurielle, :welcome: Please clarify...

    Hello Aurielle, :welcome:



    Please clarify 78 hits, was the computer infected before you installed security software?

    Best regards.
  12. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    all-purpose

    all-purpose
  13. Replies
    2
    Views
    301

    Hello gahnahacked, Glad to hear the issue...

    Hello gahnahacked,

    Glad to hear the issue resolved. :)

    Best regards.
  14. Hello ralphhs, For someone to take a look at...

    Hello ralphhs,

    For someone to take a look at the system in the Malware Removal Forum please start a new topic there after reading that forum's FAQ.

    It includes instructions in post #2 on how...
  15. Replies
    1
    Views
    4,493

    Hello kaycour, Sometimes even legitimate...

    Hello kaycour,



    Sometimes even legitimate software may use rootkit technologies. We'd need to see the log but a rootkit scan is unlikely to show a virus infection.

    If you suspect malware it...
  16. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Psychologist

    Psychologist
  17. Replies
    6
    Views
    2,441

    Hello Jack77, No it is not our site. Domain...

    Hello Jack77,

    No it is not our site.

    Domain Name: MYSPYBOT.COM
    Registrar URL: http://www.godaddy.com
    Registrant Name: Registration Private
    Registrant Organization: Domains By Proxy, LLC...
  18. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hello Tdanz92, So the 2017 is a current...

    Hello Tdanz92,



    So the 2017 is a current license then?



    Have you contacted Bitdefender support about the issue?
  19. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hello Tdanz92, Did you purchase a license for...

    Hello Tdanz92,

    Did you purchase a license for Bitdefender as a stand alone suite?

    Best regards.
  20. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hello Tdanz92, Thank you. :) The log alone...

    Hello Tdanz92,

    Thank you. :)

    The log alone is not raising a flag as even legitimate software may use rootkit technologies.

    Was Bitdefender kept up to date before you had issues with the...
  21. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hi Hello Tdanz92, I'm wondering if Bitdefender...

    Hi Hello Tdanz92,

    I'm wondering if Bitdefender was disabled by Windows 10's native security program.

    Could you check the security center to see if the native anti virus is running please.
    ...
  22. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hello Tdanz92, When did you install...

    Hello Tdanz92,

    When did you install Bitdefender on Windows 10?

    https://support.microsoft.com/en-us/help/17187/windows-10-protect-your-pc

    Best regards.
  23. Replies
    1
    Views
    181

    Hello peggyrae, Sorry to hear the problem,...

    Hello peggyrae,

    Sorry to hear the problem, please open a support ticket here

    Best regards. :)
  24. Thread: Log Assistance

    by tashi
    Replies
    11
    Views
    1,308

    Hello Tdanz92, Please list: The...

    Hello Tdanz92,

    Please list:


    The operating system
    Security programs installed
    Any computer issues you are experiencing
  25. Replies
    12
    Views
    1,972

    Hello Silky, Sorry to hear of the problem. ...

    Hello Silky,

    Sorry to hear of the problem.

    To enable Live Protection:


    Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.
    ...
  26. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Judy Garland

    Judy Garland
  27. Replies
    7
    Views
    376

    Thank you Cartaphilus, Please open a support...

    Thank you Cartaphilus,

    Please open a support ticket here and provide a link to this topic. :)

    Best regards.
  28. Replies
    7
    Views
    376

    Hello Cartaphilus, I asked, "What are your...

    Hello Cartaphilus,



    I asked, "What are your settings for "Accept third-party cookies" please." In Firefox.



    Always
    From visited
  29. Replies
    7
    Views
    376

    Hello Cartaphilus, Sorry if it is confusing,...

    Hello Cartaphilus,

    Sorry if it is confusing, could you check your profile settings in Spybot please.

    From the FAQ:



    This will prompt you to select the profile that you would like to...
  30. Replies
    7
    Views
    376

    Hello Cartaphilus, To disable the detection of...

    Hello Cartaphilus,

    To disable the detection of tracking cookies during a System Scan:


    Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.
    ...
  31. Replies
    1
    Views
    175

    Hello harmonica01, Sorry to hear of the...

    Hello harmonica01,

    Sorry to hear of the problem, at any time did you contact our support? :)

    If not it might be best to open a technical ticket here before asking the office to resend the...
  32. Replies
    3
    Views
    741

    Hello rogzz, :welcome: Please see these new...

    Hello rogzz, :welcome:

    Please see these new videos.

    Downloading & Installing Spybot 2.4 (Free Edition)

    Downloading & Installing Spybot +AV (New User)

    If you are still puzzled please let...
  33. Thread: Help with Log

    by tashi
    Replies
    1
    Views
    993

    Hello Nolt72, This log alone is not raising a...

    Hello Nolt72,

    This log alone is not raising a flag as even legitimate software may use rootkit technologies.

    Let us know the problem are you experiencing and also the operating system please....
  34. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Peregrine

    Peregrine
  35. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    My PRECIOUS

    My PRECIOUS
  36. Replies
    5
    Views
    638

    Hello Blade929, I moved your post here...

    Hello Blade929,





    I moved your post here because the Waiting Room is for users who are waiting for a response three days after starting a topic and posting their logs.

    If you would like...
  37. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Gandalf

    Gandalf
  38. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Trickster

    Trickster
  39. Replies
    5
    Views
    638

    Hello Blade929, It might be best for someone...

    Hello Blade929,

    It might be best for someone to take a look at the system. :)

    Please see the Malware Removal Forum sticky which includes guidelines and instructions in post #2 on how to...
  40. Thread: Scan gets stuck

    by tashi
    Replies
    1
    Views
    251

    Hello Paula, Which edition ...

    Hello Paula,

    Which edition of Spybot do you have and where is the scan freezing?

    Also, what is the operating system please.

    Best regards. :)
  41. Hello frankooooo, I am not seeing anything,...

    Hello frankooooo,

    I am not seeing anything, sometimes even legitimate software uses rootkit technologies.





    Is that a new issue? Windows 10 can eat resources.
  42. Replies
    3
    Views
    508

    Hello myself007 My previous response to...

    Hello myself007



    My previous response to the OP was unanswered so I don't know if the issue resolved.



    Also,
  43. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    Supervillain

    Supervillain
  44. Replies
    133
    Views
    110,805

    Security Update Available for Adobe Acrobat and Reader | APSB17-24

    Summary.

    Adobe has released security updates for Adobe Acrobat and Reader for Windows and Macintosh. These updates address vulnerabilities rated Critical and Important that could potentially...
  45. Replies
    96
    Views
    69,244

    Mozilla Firefox Version 55.0 Released

    Firefox ESR was updated to version 52.3.

    Firefox Version 55.0 Released

    Start Firefox, then >Help >About >Apply Update ...
    -or-
    Download:...
  46. Thread: Microsoft Alerts

    by tashi
    Replies
    439
    Views
    341,969

    Sticky: Microsoft Security Updates for August, 2017

    Security Update Summary
    https://portal.msrc.microsoft.com/en-us/security-guidance/summary

    The August 2017 Security Update Review
    August 08, 2017 | Dustin Childs

    "For this month, Adobe...
  47. Replies
    1
    Views
    298

    Hello GarySpy, :welcome: Please list: ...

    Hello GarySpy, :welcome:

    Please list:


    Your edition of Spybot: https://www.safer-networking.org/private/
    Operating system
    Other security programs installed
    The issues with your...
  48. Hello, If you open support tickets...

    Hello,

    If you open support tickets it may help them in tracking the issue. :)

    Best regards.
  49. Thread: Word link

    by tashi
    Replies
    7,186
    Views
    1,320,800

    is in the eating

    is in the eating
  50. Replies
    3
    Views
    508

    Hello gabbyur24, First question, did you open...

    Hello gabbyur24,

    First question, did you open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”. :)

    How do I enable Live Protection?

    Best regards.
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