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Tashi - thank you for that. It has been so long since I looked at it and yes, I do have all that you pointed out. Could you please advise about Subscription. I thought it was an annual sub as such...

Yes, I am referring to my license for SPYBOT HOME
thanks Tashi

Please help.
I came to look at my membership with the aim of checking my subscription ending date..... only to find that I do not seem to have one.
I know I am aged but I did not think that my...

OMG JULIET


Today the normal life was haywire but the computer was sweet.

Just ran scan and this is the result.....I think we have total success. Thanking you so much......your assistance has...

thank you. Juliet

Glad I checked before retiring for the day. So I have run DELFIX and will send this to you and just in case the delfix log.

I will not have time tonight to run another scan...

Juliet,
I was talking about logs before the latest fix.
So I have run another one - it will be clean as I have not been here to access computer other than run the scan.

Here is the resultant...

Dear Juliet,

Fix result of Farbar Recovery Scan Tool (x64) Version: 10-10-2016
Ran by pacdam (11-10-2016 07:41:08) Run:3
Running from C:\Users\madca\Desktop
Loaded Profiles: pacdam (Available...

Hurrah - finally been able to attend to this.
Between dealing with this and my mothers death am a bit slow.
Sorry.

Finally did this action and so am posting those files you requested.

I will...

Juliet.

PLS read 25 before 24 - not sure why posted out of order.

Swear and Curse.

Playing candy crush [ boring brain changer] as a wind down and be damned if spybot picks up some stinkers on their way end - I block them and end up with PC SPEED UP attaching...

System scan running before retiring for the night. Am worried about PC SPEED UP. i was doing nothing when i got spybot message. Now i am wondering if it was a TRUE SPYBOT alert message . I did not...

Dear Juliet,
Sorry about the delay in response, a rare out day.
Re GLARY - not that I am aware of. I did not really see it come in with anything.
Ancestry and FTM use GLANCE but not Glary......
...

Hopefully you will be able to read this ok.

It turns up in the list of programs installed but does not appear in the list of files within PROGRAM files or PROGRAM (x86) files
Will await your...

Just mentioned Sunnydays as it was the only one I readily recalled. There were several others whose names I now forget.

But I ran the system look as advised and all is well for that one.
...

Juliet,

thank you again.
RAN as requested:
Result:
Fix result of Farbar Recovery Scan Tool (x64) Version: 04-10-2016
Ran by pacdam (07-10-2016 11:46:36) Run:2
Running from...

Juliet

Ran EST as requested :

Emsisoft Emergency Kit - Version 11.9
Last update: 7/10/2016 10:45:25 AM
User account: LAPTOP-ELHTQAT0\pacdam
Computer name: LAPTOP-ELHTQAT0
OS version:...

Juliet.

result of Malwarebyte run .... more to come from MADCAP378

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 7/10/2016 9:16 AM, SYSTEM, LAPTOP-ELHTQAT0, Protection,...

Juliet.
Sorry. We are always at wrong ends of the day.
12 hours again b4 i will be able to action your
Directions.
Seems to b great. Only several weeks old.
Win 10 new to me too. Some things...

Proceeded as requested except that I thought I had saved the adwcleaner.text file but missed it. It had not id'd any threats and said something about 2 files cleaned .....So am unable to include...

sorry - wrong end of the day here and not able to attend to this until about 1100 tomorrow our time. 13 hours time.
Frustrating, I know but the drawback of worldwide.
Thank you again

Looks like it took in one post but I will await your advice.

The time of infection was after 2000 on 30th Sep 2016.....
Thank you for your patience. Will be unavailable for a few hours ..........

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 03-10-2016
Ran by madca (administrator) on LAPTOP-ELHTQAT0 (04-10-2016 10:14:39)
Running from C:\Users\madca\Desktop
Loaded Profiles:...

Currently ready for sleepy byes and so not able to post possibly for another 10 hours... sorry. Will do when first login 2moro...sorry. and thank you.

I followed all the instructions for FARBAR but the first file still ended up far too big. at 163KB. I have attached additional but not sure how to get the first txt file to you.

Not sure if it...

Fair Enough!

I will be unable to follow your instructions until tomorrow if that is permissible.

So until then
Thank you
madcap378

Late Friday evening I stupidly downloaded something not thinking and got more than i bargained for.
Clearance of this defeated me for a time. Chrome was hijacked and brought you "TROTUX" and many...