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Many thanks again ken545 for your help
will follow link as suggested
Kind Regards
Sorat:bigthumb:

Hi Ken
many thanks for your help
gave windows another shot ,unfortunately same two windows service packs will not update will

Hi ken 545
OTL
log

All processes killed
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========...

Hi Ken 545
Have tried windows fix it
but same to important updates continually fail either on shut down or when downloaded from windows update KB976932 and KB281370

No threat found on...

Hi Ken 545
Spybot scan results


Search results from Spybot - Search & Destroy

13/05/2013 22:50:32
Scan took 00:39:05.
38 items found.

Hi Ken 545
Second log from Old Timer
Extra Log

OTL Extras logfile created on: 13/05/2013 06:43:07 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Olivene\Desktop
64bit- Home...

Hi Ken 545
Thanks for reply please find attached the
Eset scan first no found items or viruses


ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1...

Hi hope you can help
recently had a virus on my computer causing slow operation freezing i have used quite a few anti virus programs including super spyware, adware malware bytes and spybot 2 search...

Hi hope you can help
recently had a virus on my computer causing slow operation freezing i have used quite a few anti virus programs including super spyware, adware malware bytes and spybot 2...