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    Hi Tashi Odd, I just tried again today and it...

    Hi Tashi

    Odd, I just tried again today and it seems to be scanning ok. Sorry to have wasted your time.
    Grandad
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    Access Violation

    Hi
    I'm trying to run a system scan and I get a box come up on the screen which won't be removed without I restart my PC.

    It says " Access violation at address 307A2113 in module 'SDWelcome.exe'....
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    Okay, brilliant all done now, thanks again.

    Okay, brilliant all done now, thanks again.
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    Aha, that seems to be ok now. Do you have any...

    Aha, that seems to be ok now.
    Do you have any idea why this happened, so I can avoid a recurrence?

    Thanks again for your help and patience.
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    Hi Had trouble with this. Have attached PDF...

    Hi

    Had trouble with this. Have attached PDF file, but it's a bit "bitty".
    I took 2 screenprints, as on the first one, one popup was on top of another.
    Hope this is ok.
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    Yes, it seems to happen on many sites, usually a...

    Yes, it seems to happen on many sites, usually a survey relevant to the site, and then a warning that I have a virus and need to make a call.

    Firefox and IE seem to be ok.
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    Hi Still getting popups telling me to ring...

    Hi

    Still getting popups telling me to ring number because it says I have a virus.
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    Hi No, still getting popup telling me I have a...

    Hi

    No, still getting popup telling me I have a virus and need to ring the number given.
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    Hi Please see fixlog below. Does this mean...

    Hi

    Please see fixlog below.
    Does this mean Chrome is now ok to use?

    If yes, thank you very much for all your help and expertise.

    Malcolm

    Fix result of Farbar Recovery Scan Tool (x64)...
  10. Replies
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    Here you are # AdwCleaner v5.102 - Logfile...

    Here you are

    # AdwCleaner v5.102 - Logfile created 17/03/2016 at 11:43:51
    # Updated 13/03/2016 by Xplode
    # Database : 2016-03-16.1 [Server]
    # Operating system : Windows 8 (x64)
    # Username :...
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    Hi Blade Hope below are ok Malcolm #...

    Hi Blade

    Hope below are ok

    Malcolm

    # AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:06:16
    # Updated 13/03/2016 by Xplode
    # Database : 2016-03-14.1 [Server]
    # Operating system :...
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    Hi Blade Hope below is ok. # AdwCleaner...

    Hi Blade


    Hope below is ok.


    # AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:06:16
    # Updated 13/03/2016 by Xplode
    # Database : 2016-03-14.1 [Server]
    # Operating system : Windows 8 ...
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    Unwanted stuff on Google Chrome

    Hi

    I hope this is the right place to get help. You have helped me before, but I can't remember exactly how to go about asking.
    I was using Chrome some while ago and I suddenly started to get ads...
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    Hi Ran AdwCleaner - it found Optimiser Pro...

    Hi

    Ran AdwCleaner - it found Optimiser Pro Crash Monitor!!

    Log attached.

    Thanks again for your invaluable help.
    Do I need to run any of these programs regularly, i.e. when I do a Spybot...
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    Hi Okay, tried to attach it as 2 files, hope...

    Hi

    Okay, tried to attach it as 2 files, hope it works ok

    Malcolm
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    Hi Shelf Life Well, you seem to have cracked...

    Hi Shelf Life

    Well, you seem to have cracked it.
    I removed Link swift and all the pop-ups are gone.
    I couldn't find Optimiser Pro Crash Monitor, but I did find something called Optimizer Pro...
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    Hi I did as instructed, but neither program...

    Hi

    I did as instructed, but neither program will download still

    Malcolm
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    Hi Yes I reset IE to defaults and add-ons were...

    Hi

    Yes I reset IE to defaults and add-ons were disabled.

    I got the same problem with this one, Windows seems to be blocking it from downloading.
    went to site via your link and clicked on...
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    Hi It downloads 99% says "try again" so I push...

    Hi

    It downloads 99% says "try again" so I push try again button it but it says "The signature of mbam-setup-2.0.2.1012.exe is corrupt or invalid"

    Malcolm
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    Hi It gets to 99% downloaded then says...

    Hi

    It gets to 99% downloaded then says download was interrupted. If I press "retry" it says the signature is corrupt or invalid. This is a nightmare!!!

    Thanks for your continued help

    Malcolm
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    Malwarebytes

    Hi

    Thanks for post. I tried to download malwarebytes, but got the message:-

    Windows protected your PC .
    Windows Smartscreen prevented an unrecognized application from starting. Running this...
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    Hi Please can anyone help. I am using Windows 8...

    Hi
    Please can anyone help. I am using Windows 8 and Internet Explorer 10

    I find that when I am streaming or downloading with Internet Explorer, the task always stops half way through.
    I tried...
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    Problems with streaming and pop-ups

    Hi
    Please can anyone help.

    I find that when I am streaming or downloading with Internet Explorer, the task always stops half way through.
    I tried to down load Firefox - but only let me get half...
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    Hi Computer is running fine, thank you very...

    Hi

    Computer is running fine, thank you very much for all your help.
    Hopefully my next scan won't send me into panic mode!! But it's great to know there is someone out there to ask if it does
    ...
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    Hi Down to 5 baddies now, only one looks...

    Hi

    Down to 5 baddies now, only one looks serious.
    I scanned 3 times as administrator final results below.
    Can I get rid of these last few. Also, in future can I do any damage by asking spybot to...
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    Hi About 80 of the things are marked "very...

    Hi

    About 80 of the things are marked "very critical" -they are in 3 locations - Barowwsoe2save; montera.toolbar; toolbar.mysearchdial. all are type registry key and category malware.
    Is there a...
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    Spybot and Windows 8

    Have used Spybot for about 6 years on my old PC (Vista). Hardly ever any bad stuff to remove.
    Recently moved to Windows 8 and first scan has 253 items!!! Some of them seem to relate to registry key,...
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