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  1. Replies
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    You are welcome :) Since this issue appears to...

    You are welcome :)

    Since this issue appears to be resolved, this Topic has been closed. Glad we could help.

    If you're the topic starter, and need this topic reopened, please contact a staff...
  2. Replies
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    You are very welcome :) So we are finished...

    You are very welcome :)

    So we are finished now. One last effort, and then we are done:


    Step 1 | Delete ComboFix and Clean Up

    The following will implement some cleanup procedures as well as...
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    How's the machine working now?

    How's the machine working now?
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    Nice job. Please let me know once you have...

    Nice job.

    Please let me know once you have changed the battery.

    As you have Malwarebytes' Anti-Malware installed on your computer. Could you please do a scan using these settings:

    Open...
  5. Replies
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    Hi jamper, Please download ComboFix from one...

    Hi jamper,

    Please download ComboFix from one of the following locations:

    Link 1
    Link 2

    VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

    * IMPORTANT - Disable your AntiVirus...
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    Thanks for the log. There are remnants of the...

    Thanks for the log.

    There are remnants of the infection in your Java's cache. Let's clean it.

    Click Start > Control Panel.
    Double-click the Java icon in the control panel....
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    Hi jamper, I'm pretty sure this is not related...

    Hi jamper,

    I'm pretty sure this is not related to malware, but to the cmos battery. However, let's first finish with any malware onboard, and then I will give you some info on how to deal with the...
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    Hi jamper, If you still need help, please...

    Hi jamper,

    If you still need help, please follow these steps:


    Step 1 | Please download OTL from one of the following mirrors:

    This is THE Mirror
    ...
  9. Replies
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    Hi there, thanks for the log. Are you behind...

    Hi there, thanks for the log.


    Are you behind a router? Do you know to whom does the 192.168.1.1 IP belong?
    Please do the following:


    ComboFix - CFScript

    WARNING !
  10. Replies
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    20,183

    Would you please upload it to MediaFire...

    Would you please upload it to MediaFire?. Then give me the link and I'll download it from there.
  11. Replies
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    Let's try the following: Right-click on...

    Let's try the following:



    Right-click on the log it and choose "Open with..."
    Open it with notepad
    Copy and paste the contents of the log here. You may need several posts to put the entire...
  12. Replies
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    Hi Samwise, I'll be helping you with your...

    Hi Samwise,

    I'll be helping you with your issues :)


    Please download Combofix from either of the links below and save it to your desktop.

    Link 1
    Link 2
  13. Replies
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    You are welcome ;) Please follow this last...

    You are welcome ;)


    Please follow this last set of instructions:


    Step 1 | Delete ComboFix and Clean Up

    The following will implement some cleanup procedures as well as reset System...
  14. Replies
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    5,861

    Hi there, How's the machine working? Any...

    Hi there,


    How's the machine working? Any redirects?
  15. Replies
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    ComboFix - CFScript WARNING ! This script is...

    ComboFix - CFScript

    WARNING !
    This script is for THIS user and computer ONLY!
    Using this tool incorrectly could damage your Operating System... preventing it from starting again!

    You will...
  16. Replies
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    Its ok. As you have Malwarebytes' Anti-Malware...

    Its ok.

    As you have Malwarebytes' Anti-Malware installed on your computer. Could you please do a scan using these settings:

    Open Malwarebytes' Anti-Malware
    Select the Update tab
    Click...
  17. Replies
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    4,885

    Since this issue appears to be resolved, this...

    Since this issue appears to be resolved, this Topic has been closed. Glad we could help.

    If you're the topic starter, and need this topic reopened, please contact a staff member with the address...
  18. Replies
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    4,885

    You are welcome ;)

    You are welcome ;)
  19. Replies
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    Congratulations, we are done :) Please...

    Congratulations, we are done :)


    Please follow this last set of instructions:


    Step 1 | Delete ComboFix and Clean Up

    The following will implement some cleanup procedures as well as reset ...
  20. Replies
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    4,885

    Let's perform an ESET Online Scan Note: You...

    Let's perform an ESET Online Scan

    Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can...
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    How's the machine working?

    How's the machine working?
  22. Replies
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    Great. The bootkit is gone. As you have...

    Great. The bootkit is gone.

    As you have Malwarebytes' Anti-Malware installed on your computer. Could you please do a scan using these settings:

    Open Malwarebytes' Anti-Malware
    Select the...
  23. Replies
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    Please go to the following site to scan a file:...

    Please go to the following site to scan a file: Virus Total

    Click on Browse, and upload the following file for analysis:

    C:\Windows\SysWow64\msxml4G.dll

    Then click Submit. Allow the file...
  24. Replies
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    Please download TDSSKiller from one of the...

    Please download TDSSKiller from one of the following mirrors and save it in your desktop:

    This is THE Mirror

    Extract its contents to your desktop.
    Once extracted, open the TDSSKiller folder...
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    Good. Your logs look fine. How's the machine...

    Good.

    Your logs look fine. How's the machine running?
  26. Replies
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    Please download Malwarebytes' Anti-Malware...

    Please download Malwarebytes' Anti-Malware to your desktop.

    Double-click mbam-setup.exe and follow the prompts to install the program.
    At the end, be sure a checkmark is placed next to Update...
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    Since this issue appears to be resolved, this...

    Since this issue appears to be resolved, this Topic is closed. If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the...
  28. Replies
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    You are welcome :) Best Regards.

    You are welcome :)

    Best Regards.
  29. Replies
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    Apparently Combofix didn't catch everithing it...

    Apparently Combofix didn't catch everithing it should.

    Please use the instructions on this page to change your DNS servers to use OpenDNS:

    OpenDNS Instructions for Win7

    After this, flush the...
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    No probs :) Please use the instructions on...

    No probs :)

    Please use the instructions on this page to change your DNS servers to use OpenDNS:

    OpenDNS Instructions for Win7

    After this, flush the DNS cache and web browser cache as...
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    Unfortunately your machine appears to have been...

    Unfortunately your machine appears to have been infected by the TDSS rootkit/backdoor infection. These kind of malware is very dangerous. Backdoor Trojans provide a means of accessing a computer...
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    Please download Combofix from either of the links...

    Please download Combofix from either of the links below and save it to your desktop.

    Link 1
    Link 2


    **Note: It is important that it is saved directly to your desktop**
    ...
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    Hi there, Step 1 is GMER. I can't seem to...

    Hi there,


    Step 1 is GMER. I can't seem to find where you submitted the log?
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    Hi TitanX, Welcome to Safer Networking. My...

    Hi TitanX,

    Welcome to Safer Networking. My name is Blottedisk and I will be helping you with your malware issues.


    Please subscribe to this topic, if you haven't already. You can subscribe by...
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    Hi mark1eo, Welcome to Safer Networking. My...

    Hi mark1eo,

    Welcome to Safer Networking. My name is Blottedisk and I will be helping you with your malware issues.


    Please subscribe to this topic, if you haven't already. You can subscribe...
  36. Replies
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    Hi yellowhawk, Welcome to Safer Networking. My...

    Hi yellowhawk,

    Welcome to Safer Networking. My name is Blottedisk and I will be helping you with your malware issues.


    Please subscribe to this topic, if you haven't already. You can...
  37. Replies
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    So apparently it's not installed. When you...

    So apparently it's not installed. When you downloaded the Java file, did you double-click it and go through the installation procedure?
  38. Replies
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    Good morning. Don't be sorry, I'm here to help...

    Good morning.

    Don't be sorry, I'm here to help ;)

    If you go To Add or Remove programs... does Java 6 Update 25 appear in the installed programs list?
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    Ok, then please download this Standalone...

    Ok, then please download this Standalone Uninstaller for Combofix and double-click it to run it.
  40. Replies
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    You are welcome :) Is ComboFix still in...

    You are welcome :)



    Is ComboFix still in your desktop? If so, please rename it as Uninstall.exe and double click it.
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    Hi Steve, I'm glad to hear that. We are...

    Hi Steve,


    I'm glad to hear that. We are done. Regarding to your IE problem, I'd suggest you to open a new thread at WhatTheTech, a site that we work hand to hand with:
    ...
  42. Thread: Gift.Load

    by Blottedisk
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    Hi amr815, Are you still with us?

    Hi amr815,


    Are you still with us?
  43. Replies
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    Due to the lack of feedback, this Topic is...

    Due to the lack of feedback, this Topic is closed. If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This...
  44. Replies
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    Hi, Your machine seems clean now. How is it...

    Hi,


    Your machine seems clean now. How is it working? Please run Spybot S&D again, remove the Click.Giftload threat and advise if it's still reappearing.
  45. Replies
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    We will need to see hidden files. Please follow...

    We will need to see hidden files. Please follow the instructions given in the following link to see hidden files and folders, and when finished, try the VirusTotal step again:
    ...
  46. Hi, Sorry for the delay. The ESET log shows...

    Hi,


    Sorry for the delay. The ESET log shows a threat in your Java's cache. Please follow these steps to remove older version Java components and update.

    Click on the following link to visit...
  47. Hi there, No, it doesn't. Why do you ask? ...

    Hi there,


    No, it doesn't. Why do you ask?



    How's the machine running?
    Please do the following:
  48. Replies
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    No problem, I'll keep the thread open :)

    No problem, I'll keep the thread open :)
  49. Alright, please do the following: ComboFix -...

    Alright, please do the following:


    ComboFix - CFScript

    WARNING !
    This script is for THIS user and computer ONLY!
    Using this tool incorrectly could damage your Operating System......
  50. Hi SaDiablo, Are you still there?

    Hi SaDiablo,


    Are you still there?
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