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I just decided to remove the program completely until I need it again.
Thank you for all your help, I think I'm good now! :o)

MalwareBytes didn't delete after I restarted the computer. I can keep it on my computer for future use but many times when I open a website, I get this popup "Website blocked due to hijack". How do...

Here is the logfile:

# Run at 25-Feb-2020 6:34:05 AM
# KpRm (Kernel-panik) version 2.7
# Website https://kernel-panik.me/tool/kprm/
# Run by Lillian from C:\Users\Lillian\Desktop
# Computer...

Ok I will just leave them alone.
So is my next step to delete all the software I installed?

So it's been a couple of days and no issues! But should I have check marked all of those Preinstalled items I listed in my last reply and quarantined them? I'm not sure what they are.

I ran AdwCleaner again and I check marked PUP.Optional.Legacy, then went to the second screen and didn't see any of the other things you listed. This is what I see on the Preinstalled Software...

Here is the logfile for AdwCleaner:

# -------------------------------
# Malwarebytes AdwCleaner 8.0.2.0
# -------------------------------
# Build: 01-27-2020
# Database: 2020-02-17.1...

I ran the AdwCleaner and it check marked all the PUPs and Adware so I hit Next, then the next screen said to select the preinstalled software that I want to quarantine. Should I check mark them all?

Will running the stuff above (Malwarebytes, etc.) basically just clean up my computer? Or what do they do?

Hi, before I do the steps outlined below, I just wanted to let you know that I got the kids to delete all their stuff off the desktop that they no longer need or use, and all of a sudden my computer...

Hello, here are the two logfiles you asked for:


Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16-02-2020
Ran by Lillian (administrator) on DESKTOP-MNATPML (HP HP Pavilion...

Hello, it's been a long time since I've needed computer help. After my last issue, our computer died and we bought a new one! Anyway, in the last week or so something must have changed (kids!)...

Thank you Juliet, I have posted on What the Tech. If there is anyone else who can help, I'm open to try stuff.

Hello, I don't even know what to do or where to begin. My computer has stopped responding. About a month ago our computer took over an hour to start up, we just kept seeing the four-coloured...

Ok, I updated Firefox. Things are still running so quietly! Thank you so much for all the help you gave me!!!

I originally thought that my problems were because I installed the latest version of Mozilla Firefox 47.0.1 because that's when my computer seemed to get so loud. So I downgraded to Firefox 46 but...

Here is the log that DelFix provided:

# DelFix v1.010 - Logfile created 26/09/2016 at 19:47:45
# Updated 26/04/2015 by Xplode
# Username : Owner - OWNER-HP
# Operating System : Windows 7 Home...

Well, you'll never believe this. My computer is silent again! And all I did was install the 16 Windows updates that just came up on my computer! They weren't there when we first started working on...

These next steps look a little "scary". Before I begin, is there a chance this will mess things up on my computer? I do not have the original Windows disk, it came pre-installed on my computer. ...

The two biggest things that show on the processes is:

svchost.exe
System Idle Process

They are both around 50 CPU.

Here is the scan from the Emisisoft:

Emsisoft Emergency Kit - Version 11.9
Last update: 09/19/2016 8:48:38 PM
User account: Owner-HP\Owner
Computer name: OWNER-HP
OS version: Windows 7x64...

Computer is still running loud. For a few hours there I thought it was lower but I can't be sure. Still not quiet like it was a few weeks back.

Hello, AdwCleaner said no threats were found so I didn't clean anything so I have no logfile to post.

Here is the JRT.txt file:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~...

Here is the EEK log:

Emsisoft Emergency Kit - Version 11.9
Last update: 09/19/2016 8:48:38 PM
User account: Owner-HP\Owner
Computer name: OWNER-HP
OS version: Windows 7x64 Service Pack 1
...

Before I wrote in for help I ran Malwarebytes, let me know if you want me to post that History Scan Log as well. There were a lot of PUP things deleted then.

Here is the MalwareBytes log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 09/19/2016
Scan Time: 12:32 PM
Logfile:
Administrator: Yes

I noticed that after running the "fix", it deleted all of my pinned files that I had on my Excel taskbar button at the bottom of my screen. I needed to put them all back on again (or the ones I...

Here is the Fixlog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version: 18-09-2016
Ran by Owner (19-09-2016 12:13:49) Run:1
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner & ...

Hi Juliet, thanks for helping me.

Here is the FRST log:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-09-2016
Ran by Owner (administrator) on OWNER-HP (18-09-2016 06:33:41)...

Hello, a few months back my computer was running really loud, all the time, no break or change in fan speed. Spybot helped me try everything to fix it and still no luck, except at the very end I was...

I already ran DelFix a few days ago and then deleted all the other things on my desktop that didn't delete.
Do you recommend that I install all of the programs in your last post?

Thank you for that, my computer is old too and I've been struggling with deciding whether to download Windows 10 or not. Not!
Before I end all this wonderful help, can I ask.....what programs or...

Ok, do I check the two Apple/Cloud things and click "add checked to ignore list"?
About Windows 10, do you NOT recommend I install it? I still haven't and don't know if I should, it's just so new.

Hi, I check marked all of those entries except the Weathereye because I like that to start up each morning when I turn on my computer. I noticed the two Apple/Cloud entries, can I delete those too? ...

This link worked! Here is the HijackThis logfile:

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:26:44 AM, on 07/04/2016
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet...

And I think my computer is fixed!!!!!!!! All day today so far it has been quiet, even on the internet and when the kids play Minecraft!!!!!! It's amazing. I hope it keeps up. Must have been all...

I tried the link for Hijackthis and it isn't working, it says "page not found".
Is this tool to show you what I have in my Startup in msconfig?

Thank you. I was wondering if I can speed up my computer start up by deleting some of the "start-up" files in my msconfig. Can I go through them with you to see that I don't uncheck anything I...

I ran the updates and it is still loud. I'm going to try to take the side off the computer and blow out all the dust (why the tech told me to do that).
In the meantime, I was wondering if I can...

No, wuauserv isn't running.
I checked my Windows updates, I have 39 important updates pending download/installation!!! I'm installing them now.....

Here is the log I got from using DelFix:

# DelFix v1.013 - Logfile created 02/07/2016 at 09:58:32
# Updated 17/04/2016 by Xplode
# Username : Owner - OWNER-HP
# Operating System : Windows 7...

Oh, too bad. I thought I was just missing the final step. No, my computer doesn't seem warmer to the touch at all.
Do I still run the DelFix first or leave everything as is and register on the...

So is my computer going to run quietly after I run the DelFix? Because my computer is still running loud, there has been no change yet.

I deleted my Java (I had two installed) and I already updated my Flash Player a few steps ago. Ready!

How do I figure out if I need Java or not? I don't even know what it does.

It worked! And I know what I did wrong (but am too embarrassed to say!).
Here is the Fixlog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version: 29-06-2016
Ran by Owner (2016-06-30...

I guess I should ask, what does the stuff in the quote box/fix do?

Oh, and I forgot to tell you that I updated Adobe and Java like you said below.

I got a warning when pressing "fix". It says "Looks like you don't know what to do. To prevent damage to the system, the tool will exit."

That was when I used "unicode". Should I try it again...

Hello, that's what I thought but when I went back to re-read #7, there was nothing after "click....". Just letting you know for the next person.

When I tried to save the fixlist.txt, it asks...

I made an educated guess and exported to text file. Here is the ESET scan:

C:\AdwCleaner\FileQuarantine\C\Users\Owner\AppData\Local\Comodo\Dragon\User...