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Unlocking the task bar fixed that problem, thanks.

As for CPU usage... nothing is more than 05, and most are 00 or 01. There are about 60 processes running total.

Great, thanks. You've been a tremendous help. I guess there are only 2 more issues that I'd like an opinion on, if you can. Firstly, minimized windows are still going to the right of the tray by...

Hi, thanks for all the help.

Both files came back clean. Is this computer really virus/malware free?

ComboFix 10-02-18.07 - Stephanie 02/18/2010 19:52:35.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1013.302 [GMT -5:00]
Running from:...

Still pretty poorly. It seems slow and the fan still continuously runs. I'm going to download firefox and ditch IE, that should hopefully fix the IE crash issues. Any idea why minimized windows go...

The +/- sign to the left of "Autoscan"? It just shows when the task was started and when the task was completed, no other information.

OK, the 2nd scan was run. Here is what the reports page looks like following the scan. Nowhere on here can I get any kind of detailed report or list of infections or anything. Am I missing it...

http://i4.photobucket.com/albums/y131/ILLZ/Windowssnippet.jpg
http://i4.photobucket.com/albums/y131/ILLZ/snippet2.jpg

OK...

The scan took over 3 hours, and 2 critical "events" were reported. I can't seem to figure out how to find out what they are, or save the report. Per your instructions, I'm supposed to...

Reboot produced the same results. Could it be that I'm only disabling the active shield and not completely shutting down AVG? It tells me I have to be logged on as administrator also. I'm pretty...

Flash is up to date and the ATF cleaner was run. I'm having a problem running the Kaspersky scan. It opens and tells me other anti-virus programs have to be disabled to run. I closed the resident...

IAT C:\Program Files\Internet Explorer\iexplore.exe[2436] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegQueryInfoKeyW] [7024FBB3] C:\Program Files\Internet...

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-13 20:54:39
Windows 6.0.6002 Service Pack 2
Running: ry4z78ms.exe; Driver: C:\Users\STEPHA~1\AppData\Local\Temp\fwdiruob.sys


----...

Thanks for the response. As I opened GMER I got the "blue screen of death" and the computer crashed. It restarted normally and I was able to complete the scans you requested:

DDS...

OK, I got it to save the log file.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:39:23 PM, on 2/13/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer...

Hello guys. My girlfriend told me her computer has been running poorly so I decided to take a look. I previously downloaded AVG for her and had it set to update automatically and run daily scans. ...

My AVG picked up 1057 infections in a recent scan. I was freaked out, and immediately began researching. The infection is called trojan horse small.BOG. I found these links:
...

I've updated java per your instructions, but some webpages are still skewed and don't load properly or entirely, could it be something with the java? AVG is also still not working properly (all the...

The scan took 53 minutes and returned nothing. Was I still infected when I made this post? Or did AVG really catch and clean it? Here is the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2...

Thanks:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Matt at 10:25:52.18 on Sat 05/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional ...

I noticed two days ago that my AVG 8.5 had stopped performing its daily scan as it's set to do. It had been nearly 2 weeks. When I opened the interface and clicked the "overview" tab, it said...

Great, thank you for the response. I figured it wasn't anything major or malicious, but these days it seems you cannot be too careful...

1) Yes, and I'm pretty sure it was yesterday (4/1/09), and I immediately thought it was a malware pop-up, and then proceeded to think, "conficker?!?!".

2) A friend of mine who assembles computers...

Beginning either yesterday or the day before, my computer has brought up a window (Windows Genuine Advantage) prompting me to validate my copy of Windows. At first, I feared this was some sort of...

OK, all programs that were out of date were either updated or removed completely, MBAM scan came back clean, AVG scan came back clean, ATF Cleaner was run, system restore files were cleaned, and...

My apologies, I didn't look that over before I posted. My second reply of the uninstall list is just the HJT log, Here is the uninstall list:

2007 Microsoft Office Suite Service Pack 1 (SP1)...

Sorry, forgot to include the uninstall list:

MBAM scanned and turned up 18 infections, one of which it said could not be deleted. It prompted me to restart the computer, which I did. Here are the logs:

Malwarebytes' Anti-Malware 1.34...

My Mom's computer...

"Win PC Defender" was a desktop icon and repeatedly threw pop-ups warning of an infection. The only other symptom is that if you attempt to view a webpage, it interrupts your...

Ohhh, sorry. You posted so many links I must've missed it. Thank you again for all your help. You can close this thread now, I'm good to go.

Alright, I've set up cookies so that Firefox asks me everytime one is attempted. I've downloaded spywareblaster, which is now running. I've replaced the windows firewall with Online Armor, and I'm...

With help from the MBAM forum, it turns out the update problem was an IE configuration. I was able to update and scan, returning no problems. I also updated and ran another AVG scan and returned no...

OK, then I will run a scan tonight and see what happens. I've posted on the MBAM forum regarding the update issue as well. I'll report back tonight. Thank you again for all your help, it is...

OK will do... thanks. Were you implying earlier those infections that AVG found are not threats because they have since been deleted by cleaning the registry and uninstalling combofix? The computer...

I was able to access the malwarebytes site. I uninstalled the old program as well as the old setup icon, and rebooted. Upon reboot I re-downloaded malwarebytes. The last page of the setup screen...

Sorry for the confusion... the scan results I posted from AVG took place at 5 A.M., before I had uninstalled combofix and cleaned the registry.

Could part of the problem be that I can't update MBAM? I click on Update and the connection with malwarebytes.org just hangs. It makes no progress at all.

Well, I thought all was well. I removed combofix and cleaned the restore history. I set AVG to scan everyday at 5 AM, so I checked that scan just out of curiosity, and it found 38 infections!
...

Yes, I performed the whole scan with MBAM. I just finished updating AVG and scanning; the scan came back clean, aside from a number of "warnings" (tracking cookies). The machine seems to be running...

The scan returned zero results.

MBAM Log:

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

2/5/2009 1:50:09 PM
mbam-log-2009-02-05 (13-50-08).txt

A few things:

Before running the ATF cleaner for the first time I went ahead and uninstalled all the programs you said were out of date and unsafe. Because of this (I think), the HJT did not pick...

OK... thank you again for the fast reply. I have followed all directions. Here is the combo fix log:

ComboFix 09-02-04.04 - Matt 2009-02-05 10:10:50.1 - NTFSx86
Microsoft Windows XP...

Hi, thanks for the response. Yes, I still need help. The symptoms are as follows: Windows Automatic Updates has turned itself off and cannot be turned back on. Overall computer operation is slow,...

Spybot S&D scan revealed 3 different "versions": Virtumonde.sci, virtumonde, and virtumonde.generic. The program was able to repair everything and I was able to turn on automatic updates (that had...