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  1. no i understand you aren't nor is he, i just have...

    no i understand you aren't nor is he, i just have zero knowledge in this and less confidence. i'll re read his post. thanks.
  2. well i was afraid of that...i have been there...

    well i was afraid of that...i have been there before and the first thing this guy is spittin stuff out from the 1st reply i don't know what he means. it's over my head and he's telling me to do stuff...
  3. ok, i know just by looking the txt files dism are...

    ok, i know just by looking the txt files dism are way long. i've been there and will try there. thanks juliett.
  4. i can't post the results and i cant get the to...

    i can't post the results and i cant get the to attach
  5. ok juliet, i tried every way of installing new...

    ok juliet, i tried every way of installing new and reset and each time failed. i asked questions at microsoft and that was 20 hours ago and no replys. :rolleyes::nono: i'll do that link and see....
  6. oh...:banghead:...i swear! i went to microsoft to...

    oh...:banghead:...i swear! i went to microsoft to get answers and seemed the best idea they gave was a fresh install of win10. i download the tool and ran it and after about 10 minutes ERROR...said...
  7. the first link i read and it led me into settings...

    the first link i read and it led me into settings and on into showing installed updates giving me how to on uninstalling a problem update but in the end it showed i had no updates, all had failed. i...
  8. ok juliet thanks. sorry i had to leave town. i'll...

    ok juliet thanks. sorry i had to leave town. i'll read that as i still believe my updates don't all get through. i knew just these initial scans and anything usually pops up. i feel better getting...
  9. ok...some folks, just sooo smart. i ran in safe...

    ok...some folks, just sooo smart. i ran in safe mode and thank you!

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 08-03-2020
    Ran by ronny (administrator) on LAPTOP-4HPCQJEC...
  10. well i deleted farbar and downloaded again new...

    well i deleted farbar and downloaded again new and ran as admin, it got to scanning other areas and became unresponsive. i don't know what to do. feel like i ought to get a room here!
  11. grrrrrrr! i've tried other tools before trying farbar...

    and farbar has stopped responding in 6 tries. the other as before shut my pc down upon opening it. don't know if it's anything but it has slowed x3 i'd bet after the other day it was like the dpi on...
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    i think we have a basketball game coming up with...

    i think we have a basketball game coming up with tennyshoe...good luck and thanks for the help!

    # Run at 2/4/2020 11:46:36 AM
    # KpRm (Kernel-panik) version 2.6
    # Website...
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    ok, i think you've done it again let's clean up...

    ok, i think you've done it again let's clean up this mess you made :p::thanks::oreo:
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    ok juliet, not much to that! Emsisoft...

    ok juliet, not much to that!

    Emsisoft Emergency Kit 2020.1.0.9909 stable [en-us]
    OS: Windows 10 (Version 10.0, Build 17763, 64-bit Edition)

    Forensics log

    Date Component Action Details ...
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    ok juliet thanks. i thought those looked similar...

    ok juliet thanks. i thought those looked similar to what m-bytes usually finds quite often. i knew tho after running it and putting those into quarrentine the new report would show nothing and i'd...
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    i spoke too soon, here is a copy of the scan last...

    i spoke too soon, here is a copy of the scan last night. sorry.

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 2/2/20
    Scan Time: 11:54 PM
    Log File:...
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    ok juliet thanks, here's the two reports. now in...

    ok juliet thanks, here's the two reports. now in hindsight i may have erred but last night in learning m-bytes was missing i was worried about it paid for and all i d'loaded a new copy and used my...
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    Malwarbytes is missing...

    i just noticed. gone, paid version i had for awhile now and it's just an empty folder now. plus this laptop thoughnot the fastest does seem to be running terribly slow so i thought i'd check in here...
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    ok, you know that seems to be the way it goes...

    ok, you know that seems to be the way it goes since having this Lenovo. it runs just fine a while, then hiccup and look out! i dunno! i'll check back in a day or two if ok...btw this morning it acts...
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    i've meant to tell you juliet, that in all of...

    i've meant to tell you juliet, that in all of this something has def helped as it is now possible/ as opposed to the other day when i reappeared when this was just a mad circus so it is getting up...
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    :oops::bomb::crazy::banghead:

    :oops::bomb::crazy::banghead:
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    here is the fixlog... Fix result of Farbar...

    here is the fixlog...

    Fix result of Farbar Recovery Scan Tool (x64) Version: 06-10-2019
    Ran by ronny (08-10-2019 13:24:32) Run:1
    Running from C:\Users\ronny\Desktop
    Loaded Profiles: ronny...
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    tried to post the DSIM from my pc and got 404...

    tried to post the DSIM from my pc and got 404 error too large to post
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    well command prompt gives this C:\Users\ronny>For...

    well command prompt gives this C:\Users\ronny>For more information, refer to the help by running DISM.exe /?.
    more was unexpected at this time.

    C:\Users\ronny>
    C:\Users\ronny>The DISM log file...
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    Running the DISM now

    Running the DISM now
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    Juliet I thought I posted the frst report and the...

    Juliet I thought I posted the frst report and the windows page is why I'm on my phone with you, it's because in safe mode it says windows help select your product but nothing is there???
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    juliet it's a Lenovo ideapad 330. i think just a...

    juliet it's a Lenovo ideapad 330. i think just a tad under middle of the road i think
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    ok juliet, thanks...you asked and i forgot this...

    ok juliet, thanks...you asked and i forgot this lenovo is nearing 1 year old
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    is the 4th try at typing .mice are all very ...

    is the 4th try at typing .mice are all very erratic
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    ok juliet, sorry to be so long. hope i did this...

    ok juliet, sorry to be so long. hope i did this right...i notice when using my mouse the cursor moves about on it's own, it just jumps about a little at a time but very noticably


    Scan result of...
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    ok the file was saved but not sure where the...

    ok the file was saved but not sure where the program is. also there is a failed update and i try to run it and it keep's failing


    2019-08 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8...
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    ok juliet, thanks. i did as you posted and the...

    ok juliet, thanks. i did as you posted and the file to erase the other frst ran fine and it's report came up when it finished. before i could do anything my entire screen went black and there was...
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    also when i scroll over a page it highlights...

    also when i scroll over a page it highlights everything, then i pull away but before i can it catches part of the text and copies it to clipboard. i can't tell what all it's doing but it does it.
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    back so soon under attack...

    i swear! i was on amazon andi didn't click on anything but my browser went nuts and mouse too. no matter what my mouse even just hovered on it did it. if i went over the red x poof. it downloaded...
  35. i agree. i'll keep an eye on things and let you...

    i agree. i'll keep an eye on things and let you know. seems now, again...it's running good as it has. i guess if it ain't broke don't fix it! :confused::shrug::thanks::thanks::thanks:
  36. well i still get the error on updates and it says...

    well i still get the error on updates and it says it will try again. i guess i'll be trying the mauel d'load offered and see how it does. my main concern is one is a windows security update. other...
  37. also i just noticed these and i retried and again...

    also i just noticed these and i retried and again failed

    2019-08 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows 10 Version 1809 for x64 (KB4512192) - Error 0x80004002
    ...
  38. well dog gone it! i don't know what has happened...

    well dog gone it! i don't know what has happened to my browsers. both edge and firefox are nuts. both lag unreal. if i click in a box to type it doesn't show until i'm through typing. like to post on...
  39. ok i will, very frustrating when microsoft...

    ok i will, very frustrating when microsoft decides to kill F8 or move system restore. i think those people are the same one's when cleaning house they put tee shirts in the kitchen cabinet and put...
  40. ok done that...it is running smoother today....

    ok done that...it is running smoother today. yesterday not so. so the safe mode isn't a worry?
  41. arrrghhhhh! juliet i'm trying...my problem now is...

    arrrghhhhh! juliet i'm trying...my problem now is when it goes to login under safe mode it asks for my password. i've had it set to login with my pin and don't remember the pw. i've got a question in...
  42. ok juliet first let me add i've noticed this...

    ok juliet first let me add i've noticed this since this started and it just happened again as i did a search in edge. the search redirected to goparadiskus and malwarebytes stopped page from loading....
  43. ok juliet the mbar finished and stated there was...

    ok juliet the mbar finished and stated there was no malware and cleanup not needed. at the other link i ran it as said through command prompt. as it finished i was reading what it said what was found...
  44. ok juliet and thanks, mbar scanning now and...

    ok juliet and thanks, mbar scanning now and itself is acting screwy, it said done then showed running. everything i click spins and says not responding, anything at all is forever.
  45. ok, juliet is there nothing else to try here?...

    ok, juliet is there nothing else to try here? last night this thing started crashing everything, open task manager, i click on it in the menu that pulls up and it takes like a minute...really, to...
  46. ok, thanks juliet. sorry i was in Ft. Worth all...

    ok, thanks juliet. sorry i was in Ft. Worth all weekend visiting grandsons. one more thing...a file on my desktop named bin64 is a leftover from the emisoft. it wont delete. it says cannot be deleted...
  47. ok i understand and i was there before and the...

    ok i understand and i was there before and the guy wanted me to install windows 10 without ever saying why, i could tell it was above me to do that i knew nothing about alloting space and all. the...
  48. ok i've got it, sorry juliet but drivers have...

    ok i've got it, sorry juliet but drivers have always confused me. some install and some don't. mine are intel drivers that lenovo customized and the d'load from lenovo keeps failing so i'll see them...
  49. Ok, i agree but can you help me out a sec...i...

    Ok, i agree but can you help me out a sec...i d'loaded intel's driver tool which says my graphics card needs new drivers. do you know if these tools install new drivers if needed or do i d'load the...
  50. ok microsoft pointed me to intel's site to d'load...

    ok microsoft pointed me to intel's site to d'load their driver device which i did and it scanned for any drivers out of date. the one for the display adapter, so do i need to instal it by doing it in...
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