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    Thank you, Tashi!

    I really did search before I posted, but I missed that thread. Looks like I need to wait and see.
    Thank you.
    Amy
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    I decided to run FRST since it isn't making changes and might save you waiting on me

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:18-01-2016
    Ran by Pebble (administrator) on BOSSHOSS (22-01-2016 22:27:18)
    Running from C:\Users\Pebble\Desktop
    Loaded Profiles:...
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    First Scan Hangs on zlob.zipcodec 2.4.40.0

    I assume this means I have malware that is holding things up. I read the FAQs and began the process by running the registry backup, but it said there were errors and only 12 of 16 registry files...
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