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  1. I have the ability to re-download the McAfee...

    I have the ability to re-download the McAfee software. Also, by resetting, I see that it re-installs windows and keeps my files. What about my existing software. I'm a little confused that if I...
  2. Also, is resetting the PC a good option?

    Also, is resetting the PC a good option?
  3. I've completed the previously requested step. I...

    I've completed the previously requested step. I assume that you believe that the system is now clean. Based on your experience, is there another virus protection plan, as it appears that my McAfee...
  4. There were no errors found on the disk. The log...

    There were no errors found on the disk. The log is as follows:

    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 10:49:25 PM, on 1/3/2019
    Platform: Unknown Windows (WinNT 6.02.1008)
    MSIE:...
  5. should I reset the browsers first, then conduct...

    should I reset the browsers first, then conduct the steps?
  6. In addition, As it just happened to me again, I...

    In addition, As it just happened to me again, I routinely get a system error message while using Firefox that states the following:

    "Windows 10 has detected your operating system is currently out...
  7. It appears to be running slow on startup, and it...

    It appears to be running slow on startup, and it get's hung-up, on ocaassions, with the system not responding.
  8. I've copied the Malwarebytes log. As for the...

    I've copied the Malwarebytes log. As for the Emisosft Scan, there were no threats found. I've exported the information in the Logs tab, which indicates that no threats were found. My system...
  9. The logs are as follows: Fix result of Farbar...

    The logs are as follows:

    Fix result of Farbar Recovery Scan Tool (x64) Version: 01.01.2019
    Ran by Rabigalo (02-01-2019 16:20:52) Run:2
    Running from C:\Users\Rabigalo\Desktop
    Loaded Profiles:...
  10. When you ask me to copy the text in the box, you...

    When you ask me to copy the text in the box, you didn't tell me where to paste it too. When I run the Farbar tool as an administrator, do I just hit the fix button without pasting the text to a...
  11. My system is not working properly and I don't know why. Please Help!!!

    My system is running slow, and even my McAfee virus scan isn't working properly, which makes me believe that my system is infected. I've followed the steps required to post this thread. However,...
  12. Thank you for your assistance!

    Thank you for your assistance!
  13. There appears to be no issues to quarantine after...

    There appears to be no issues to quarantine after the scan. The log from the scan is as follows:

    Emsisoft Emergency Kit - Version 2017.12
    Last update: 9/1/2017 9:57:57 PM
    User account:...
  14. I've completed the tasks. Please see the logs...

    I've completed the tasks. Please see the logs below.

    Fix result of Farbar Recovery Scan Tool (x64) Version: 14.03.2018
    Ran by Rabigalo (25-03-2018 12:42:21) Run:1
    Running from...
  15. I just may have a little Malware Virus issue. Please help me ger rid of it!

    My computer has been running slow for about three days, and getting worse. I've attached the logs, with the exception of the aswMBR logs, as my computer kept running into a problem and was...
  16. Sorry for the delay. I've been traveling all day....

    Sorry for the delay. I've been traveling all day. I've completed the steps.
  17. The computer appear to be running fine. the logs...

    The computer appear to be running fine. the logs are as follows:

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 9/1/17
    Scan Time: 9:46 PM
    Log File:...
  18. Thanks for the clarification. The logs are as...

    Thanks for the clarification. The logs are as follows:

    Fix result of Farbar Recovery Scan Tool (x64) Version: 20-08-2017
    Ran by Rabigalo (01-09-2017 19:51:02) Run:1
    Running from...
  19. I did see the instruction, but my question is...

    I did see the instruction, but my question is once I copy the text, what do I do with the copied text. Do I paste it in the search field in the tool and hit "fix?"
  20. In your reply, you instructed me to copy the text...

    In your reply, you instructed me to copy the text after opening the Farbar tool, but you didn't tell me what to do with it once I copied the material. Can you please provide me the information. ...
  21. Having some major connection issues and my system is slooooooow. Please help!

    I have begin to notice that my system is not running properly. I initially thought it was a WiFi connection issue, but it appears to be my system, as I'm getting a message on my computer telling me...
  22. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    Thanks for your assistance in this matter.

    Thanks for your assistance in this matter.
  23. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    Do I need to delete all of the apps and logs that...

    Do I need to delete all of the apps and logs that were generated while fixing my issues?
  24. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    I followed the steps and it appears that the...

    I followed the steps and it appears that the error messages are gone. I'm now trying to set my desktop back up to the way it was prior to the reset. Thanks!
  25. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    I have the AMD Radeon HD 7500 Series. Do you...

    I have the AMD Radeon HD 7500 Series. Do you think that the Plantronics Hub launch is a result of the issue with Windows 10 as well?
  26. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    Please see the pdf file (MOM.PDF) attached to my...

    Please see the pdf file (MOM.PDF) attached to my first post, which are screen shots of the error messages.
  27. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    When I restarted my system, I'm still getting the...

    When I restarted my system, I'm still getting the two error messages. There were no threats found on the ESET scan; therefore, there is no log. as for the Malware Byte scan, the information is as...
  28. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    I'm familiar with the Plantronics Hub software,...

    I'm familiar with the Plantronics Hub software, as I do use it to update firmware to my headset. It appears to be opening on its own. Additionally, after running the Adware Cleaner software, It's...
  29. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    Thank you for responding to my inquiry. The...

    Thank you for responding to my inquiry. The issue is that I have been experiencing is that when I log into my system over the last month or so is that I've been getting two pop-up messages, which...
  30. Thread: Help!!!

    by Bigalo
    Replies
    17
    Views
    4,138

    Help!!!

    I'm trying to follow the steps to start a thread, but I've run into a problem with the Tweaking.com application. It's asking me to select my version of Windows for the VSS exe, but my version of...
  31. Replies
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    5,246

    When I'm using Firefox, it slows intermittingly. ...

    When I'm using Firefox, it slows intermittingly. I will use IE for the bulk of my use, as I don't have issues when using it. Thanks for all of your assistance!
  32. Replies
    28
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    5,246

    I've completed the steps outlined. When I...

    I've completed the steps outlined. When I re-installed the browser, it has my bookmarks already included. Shouldn't that be the case? I assumed that I would have had to import them from the...
  33. Replies
    28
    Views
    5,246

    I think that the issue is with Firefox, as...

    I think that the issue is with Firefox, as intermittingly, the system gets caught up; however, when I go to the identical site using IE, I'm not experiencing the issue.
  34. Replies
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    5,246

    I haven't experienced any issues, as of yet. ...

    I haven't experienced any issues, as of yet. I'll work on it for a couple of hours and report back.
  35. Replies
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    5,246

    The Combofix log is as follows: ComboFix...

    The Combofix log is as follows:


    ComboFix 15-06-09.01 - RAB Office 06/16/2015 19:28:38.3.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8153.5508 [GMT -4:00]
    Running...
  36. Replies
    28
    Views
    5,246

    System is still experiencing the same issues,...

    System is still experiencing the same issues, even after completing the steps outlined above. I've also experienced the issues after resetting my D-Link DIR 860L router.
  37. Replies
    28
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    5,246

    I just completed the first step. I will work...

    I just completed the first step. I will work with it for a few hours and provide a report later. Thanks!
  38. Replies
    28
    Views
    5,246

    I guess I spoke to soon. While using Firefox, it...

    I guess I spoke to soon. While using Firefox, it slowed up again. Even when I pulled up this forum, it was taking too long to pick the site in my bookmarks, and for it to load, once selected. Is...
  39. Replies
    28
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    5,246

    I haven't encountered any issues.

    I haven't encountered any issues.
  40. Replies
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    5,246

    My system appears to be running better. my logs...

    My system appears to be running better. my logs are as follows:

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 6/12/2015
    Scan Time: 10:30:10 PM
    Logfile: Malwarebytes...
  41. Replies
    28
    Views
    5,246

    Unfortunately, when the scan finished, my option...

    Unfortunately, when the scan finished, my option was to remove all. After doing so, I encouraged to restart to allow the items to be quarantined. When the system restarted, I've been unable to...
  42. Replies
    28
    Views
    5,246

    My logs are as follows: Fix result of Farbar...

    My logs are as follows:

    Fix result of Farbar Recovery Scan Tool (x64) Version:08-06-2015
    Ran by RAB Office at 2015-06-12 18:55:05 Run:1
    Running from C:\Users\RAB Office\Desktop
    Loaded Profiles:...
  43. Replies
    28
    Views
    5,246

    Hi Juliet: I tried to run the Combo Fix, but...

    Hi Juliet:

    I tried to run the Combo Fix, but when I tried, I got an error message that Windows cannot find ComboFix. Therefore, I didn't follow the additional steps, as I didn't know if I should....
  44. Replies
    28
    Views
    5,246

    Here wer go again. I need help!

    My computer has been running slow. Specifically, when I try to scroll through pages, the system slows down tremendously, not allowing the page to scroll. In addition, when I use Firefox browser, I...
  45. I have no other issues. The system appear to be...

    I have no other issues. The system appear to be working well. I'll work on it today. If I notice any issues, I'll respond. Thanks for your assistance.
  46. C:\Program Files (x86)\Dell DataSafe Local...

    C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application
    C:\Program Files (x86)\Dell DataSafe Local...
  47. System appear to be running fine. My log is as...

    System appear to be running fine. My log is as follows:

    ComboFix 15-02-02.01 - RAB Office 02/06/2015 23:39:25.2.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8153.5552...
  48. SystemLook 30.07.11 by jpshortstuff Log created...

    SystemLook 30.07.11 by jpshortstuff
    Log created at 19:44 on 06/02/2015 by RAB Office
    Administrator - Elevation successful

    ========== filefind ==========

    Searching for "Erunt.3XE"
    No files...
  49. I've completed the last task. It's too early, I...

    I've completed the last task. It's too early, I guess, to determine how it is running. As I stated in the beginning, I was getting the error messages, and my computer runs slow on occasions. How...
  50. I don't know what "Erunt" is. If it's something...

    I don't know what "Erunt" is. If it's something that isn't needed, I can delete it.

    My Logfile is as follows:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 6:39:23 PM, on 2/5/2015...
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