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    Immunization incomplete version 2.4

    I cannot get 15494 items to immunize. It's in the IE32 bit /Software (Domains) section. I've tried removing spybot and reloading it and rebooting several times. Nothing works. I am running...
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    Ok AdwCleaner found the viewpoint software so I...

    Ok AdwCleaner found the viewpoint software so I cleaned that. Malwarebytes was clean.

    Here's the JRT log:

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool...
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    Well at least that version of AOL. I upgrade to...

    Well at least that version of AOL. I upgrade to IE11 and removed the aol software v. 9.6 and anything related to it. Then downloaded new v. 9.7 and so far so good. It's just odd that it was...
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    I've reset IE and at first I thought maybe that...

    I've reset IE and at first I thought maybe that worked. But now I'm getting edbr2.com pop ups constantly everytime I go into my AOL e-mail where as before it was sporadic. I'm going to see if I...
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    Since I ran combo fix I've not gotten a pop up. ...

    Since I ran combo fix I've not gotten a pop up. But then again these things come and go. I've been in my e-mail several times and nothing yet. So I'll check it out again tomorrow morning and...
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    When I go to Virus Total I cannot find either of...

    When I go to Virus Total I cannot find either of these drivers. When I search for then in the C: drive the properties says it's part of Webroot Secure Anywhere. I've had this come up before. I...
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    Oh forgot to mention as I was running combo fix. ...

    Oh forgot to mention as I was running combo fix. It's said Webroot Secure anywhere was still active even though I had it disabled. It comes up when I reboot and I disable it because I don't like...
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    View Post

    <<What I would do is go into your AOL mail and delete anything with an attachment or even mail that you deem safe but no longer need, even in your send folder then empty the trash, just guessing you...
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    Following are the logs: They found nothing but...

    Following are the logs: They found nothing but I'm still getting adnxs pop ups.

    # AdwCleaner v4.002 - Report created 29/10/2014 at 10:42:47
    # DB v2014-10-26.6
    # Updated 27/10/2014 by Xplode
    #...
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    Cannot do without AOL but I did do a quick...

    Cannot do without AOL but I did do a quick restore on it. I will rerun all that stuff you suggested and will get back to you with logs in a little while.
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    Something else that might be a problem. I was in...

    Something else that might be a problem. I was in my AOL software and went into internet options. In the manage add ons section there are a bunch of add ons under Microsoft Corporation:

    XML Dom...
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    I don't believe so. It happens every time I try...

    I don't believe so. It happens every time I try to open an e-mail. After I did what you asked I tried to get into e-mail again and the same pop up and also got adnxs pop up as well. Haven't had...
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    Well thought I was good to go but I guess not. ...

    Well thought I was good to go but I guess not. This morning as soon as I tried to access my e-mail I started getting pop ups from edbr2 and edbr3 as 3rd party cookies. So something still lurking...
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    Seems to be running ok. No pop ups or weird...

    Seems to be running ok. No pop ups or weird things for now. And I usually don't download that kind of thing, I was trying to create a bootable disk to get the desktop unfrozen but of course that...
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    Well I thought I copied the AswMbr log, might...

    Well I thought I copied the AswMbr log, might have forgot to hit copy. I'll post it in a minute. I had uninstalled Malwarebytes the last time I used it so I don't know why it was still showing,...
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    Ken My Laptop

    Ok Ken here we go. Before I started to run Farbar and AswMBR I booted up the laptop with Kaspersky Pure 3.0 Internet disk as a rescue disk and it scanned and found nothing. I also ran Microsoft...
  17. Ok I got rid of all the stuff on the desktop. I...

    Ok I got rid of all the stuff on the desktop. I am going to start a new thread titled Ken My Laptop and post the first couple of logs for you and info on what I've done on the laptop. Thanks for...
  18. Ok here's JRT log: ...

    Ok here's JRT log:


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 6.3.3 (10.21.2014:1)
    OS: Windows 7 Home Premium x64
    Ran by...
  19. Just for the heck of it I ran Adware Cleaner...

    Just for the heck of it I ran Adware Cleaner again. Bunch of stuff. I didn't clean it. But if you see something that might need to be removed. Viewpoint is part of the AOL software just for your...
  20. Seems to be ok. Still getting used to newer...

    Seems to be ok. Still getting used to newer versions of software. Just FYI when I was copy and pasting the logs the Kaspersky software popped up and said that this website was a phishing website...
  21. And the Addition log: Sorry there's so many...

    And the Addition log: Sorry there's so many posts.

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 27-10-2014
    Ran by waldo at 2014-10-27 11:35:41
    Running from...
  22. more of the first log: ...

    more of the first log:

    \Windows\system32\stobject.dll
    2014-10-26 21:37 - 2010-11-20 09:27 - 00253440 _____ (Microsoft Corporation) C:\Windows\system32\tcpipcfg.dll
    2014-10-26 21:37 - 2010-11-20...
  23. next bit of log: ==================== One...

    next bit of log:

    ==================== One Month Created Files and Folders ========

    (If an entry is included in the fixlist, the file\folder will be moved.)

    2014-10-27 11:34 - 2014-10-27...
  24. Don't know how we got that thing but it's nasty. ...

    Don't know how we got that thing but it's nasty. Logs are too long to post in one post so I'm going to divide it up into a couple of posts (or more).

    FRST log:


    Scan result of Farbar Recovery...
  25. It's the one we've been working on. The desktop....

    It's the one we've been working on. The desktop. I will need the check the laptop eventually. For now I have taken the desktop back to it's factory settings and I am in the process of installing...
  26. HELLLLLPPPPPP! Desktop is completely locked up...

    HELLLLLPPPPPP! Desktop is completely locked up with ICE Cyber crime center virus. I cannot boot into safe mode or any other mode for that matter. What can I do? I'm at wits end.
  27. Well not sure what is going on. Did ok till...

    Well not sure what is going on. Did ok till this morning and wound up with pop ups again when trying to read e-mail. Unplugged everything let it sit and plugged everything back in. Ran Adware...
  28. Ok, unless something pops up in the meantime I...

    Ok, unless something pops up in the meantime I will contact you back on Monday. Thanks for the help.
  29. Ok unplugged everything let it sit and then...

    Ok unplugged everything let it sit and then started everything up. I had difficulty getting Eset to run but finally figured out it had to be run as an admin. It came up with nothing and there was...
  30. Ok, deleted all 45 of those. I also have those...

    Ok, deleted all 45 of those. I also have those same type of files on my laptop, should I just go ahead and remove those as well or should I go through a check for the laptop as well. Both...
  31. I see those. What I'm asking about is ones that...

    I see those. What I'm asking about is ones that have the word backup in them. Like this one: hosts.20091119-151955.backup There's a whole bunch of them in there and they all end in .backup...
  32. ...

    <<C:\Windows\system32\Drivers\fieropav.sys>>


    Ok I see this when I look in the C drive but when I try to find it with Virus Scan it does NOT show. Looked at properties for this and it says Boot...
  33. Not sure if things are better, no pop ups at the...

    Not sure if things are better, no pop ups at the moment but they come and go. We can go along without a pop up for hours and then we get them again so at this point it's really hard to tell. I will...
  34. Logs to follow. Downloaded Malwarebytes but it...

    Logs to follow. Downloaded Malwarebytes but it says trial period has expired, license no longer valid. Let it update and ran scan anyway. (could not changed advanced settings, all grayed out).
    ...
  35. infected with adware again and possible trojan?

    I'm not sure whether a previous infection is still present or this is something new. Been getting adnxs pop-ups again, ran AdwCleaner and it found stuff to cleaned it(saved the log). Ran...
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    Well a couple of days and everything seems to be...

    Well a couple of days and everything seems to be working just fine! Thanks so much for the help. I think you can close out this thread now.
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    Ok, I ran Delfix and removed all the excess...

    Ok, I ran Delfix and removed all the excess stuff. Some web pages were acting a little strange (like not being able to click on anything on the page) but I did a reboot and it fixed that. I did...
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    That should read it was already UNINSTALLED. ...

    That should read it was already UNINSTALLED. Need some coffee!
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    Just for your info I couldn't find AOL toobar but...

    Just for your info I couldn't find AOL toobar but I did go into add/remove programs and it was there. Tried to uninstall it and it said it was already installed and asked if I wanted to remove the...
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    I believe the aol toolbar is already removed, at...

    I believe the aol toolbar is already removed, at least I remember removing it at some point. Don't see it and yes aol.com is my homepage. So far the pop up has not come back. I don't use google...
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    I don't know when that stuff got quarantined. ...

    I don't know when that stuff got quarantined. There are several logs in the history so I copies the scan log from earlier and the protection log (to follow). I reset IE and cleared the personal...
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    Definitely! By the way just before I started to...

    Definitely! By the way just before I started to run the two programs Malwarebytes popped up something but before I could read it it went away. I did check the quarantined files and there's a bunch...
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    That is VERY strange and might explain why it...

    That is VERY strange and might explain why it pops up and then doesn't for a while. I will run this on the desktop soon but since I was on the laptop at the moment I decided to download Rouge Killer...
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    Ok let me try this again and hopefully this is...

    Ok let me try this again and hopefully this is coming through twice. I tried to use the adwcleaner already downloaded on the desktop and when I did it tried to update the database but it gave me...
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    Comcast Cable is internet provider. We've run...

    Comcast Cable is internet provider. We've run those programs before, should I delete them off my system and download them again? If so I'll run them tomorrow.
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    Actually I think I still have an infection. My...

    Actually I think I still have an infection. My hubby said he was one this morning after I was and he's getting multiple popups of adnxs. And i still can't access that link despite disabling...
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    This link does not work. I went back to the link...

    This link does not work. I went back to the link you previously posted for the laptop and I get the same thing. It says that page is not available. Could you check the link from you end and...
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    If you thing everything looks good, yes. Let me...

    If you thing everything looks good, yes. Let me know what to do next.
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    I will do that shortly. Computer seems fine.

    I will do that shortly. Computer seems fine.
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    Here's the fix log: Fix result of Farbar...

    Here's the fix log:
    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 28-09-2014 02
    Ran by waldo at 2014-09-30 13:15:46 Run:2
    Running from C:\Users\waldo\Desktop
    Loaded...
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