Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member...
Type: Posts; User: Robybel; Keyword(s):
Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member...
Still need help?
Ok. try to reboot your pc and re-run combofix uninstall.
Yes this is normal There are many processes of your Dell
Just to follow my latest step
Very good job
Hi zanny
Ok good job
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :) SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :)
This infection appears to have been cleaned, but I can not give you any...
Hi zanny :)
Run OTL.exe
Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:OTL
O3 - HKLM\..\Toolbar: (no name) ...
Ok zanny ;)
Please run the second step. No problem :)
Hi Zanny
Very good job ;)
Yes, these are files that are located in quarantine's folder of spybot
------------------------------------
Hi zanny
Download TFC to your desktop
Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start...
Hi Zanny
Do you remember in my first post? :yes:
:friend:
Please Only Copy And Paste Reports Into Topic - Do Not Attach Thanks
------------------------------------------
Hi Zanny ;)
Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
...
Hi and Welcome!! Zanny :)
My name is Robybel.
I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to...
Due to inactivity this topic will be closed.
If you need help please start a new thread
Hi kimmisc
Thanks for letting me know :)
Reset browsers
Mozilla Firefox
■ Go to "Start / Run"
Hi Adriano Cruz
Good job
Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of...
Hi mum2_3
Go in task manager (ctrl-alt-canc)In process Tab
You Find PEV.exe process
Select it and stop process
Next
Physically disconnect from the internet and STOP all your monitoring...
Hi kimmisc
Please open your MalwareBytes AntiMalware Program
Click the Update Tab and search for updates
If an update is found, it will download and install the latest version.
Once the...
Ok mum2_3
Re-Run OTL
Open OTL again and click the Quick Scan button
Post the OTL.txt log it produces in your next reply.
Hi and Welcome!! Adriano Cruz :)
My name is Robybel.
I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a...
Still with me?
Hi kimmisc :)
I suggest that you repair your Mail by following these:
Press Windows + R, type AppWiz.cpl, click OK.
Select Windows Live Essentials, click Uninstall/Change-or-Remove.
...
Hi mum2_3
Thanks for your patience, I am trying to solve your problem. :sad:
Try this:
Physically disconnect from the internet and STOP all your monitoring programs...
Hi kimmisc :)
Run OTL.exe
Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:OTL
IE -...
Hi mum2_3
Try this
Physically disconnect from the internet and STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields)
Click on your START button and choose Run. ...
Hi Kimmisc :)
Scan with OTL
Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window...
Hi mum2_3
Please download Malwarebytes' Anti-Malware to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed...
Hi Mum2_3
Drag the icon of combofix, into the trash
Please read through these instructions to familarize yourself with what to expect when this tool runs
Refer to the ComboFix User's Guide
...
Hi and Welcome!! kimmisc :)
My name is Robybel.
I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to...
Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member...
Hi mum2_3
Ok try to re run Combofix :)
Let me know if work it
Hi Aren26
No problem, I'll be here :police: :beerbeerb:
Hi mum2_3
Ok stop combofix and try this
Please read carefully and follow these steps.
Download TDSSKiller and save it to your Desktop.
Extract its contents to your desktop.
Once...
Hi mum2_3
Many times this happens when the computer is quite infected
Hi Aren26
You are very welcome ;)
Ok, I'll wait the replacement of your modem :)
Hi Morpheus ;)
We can eliminate a bit of rubbish, in order to reduce waiting times. But since you need to replace your HD, I think we can close the topic.
Hi mum2_3 ;)
Run OTL.exe
Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:OTL
IE -...
Hi Aren26 ;)
Can you tell me something about your Combofix :)
Hi mum2_3
Good job
http://i.imgur.com/81mYIKe.jpg AdwCleaner
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
Hi morpheus
I'm sorry, I was wrong to give you instructions about the system restore :red::red::red: I'm very sorry
OK
Navigate to the Start -> All Programs -> Accessories ->...
Still need help?
Still need help?
Hi Morpheus ;)
Try this
System Restore 7
Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore....
Hi Morpheus
Has not worked
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member...
Hi Aren26
Please read through these instructions to familarize yourself with what to expect when this tool runs
Refer to the ComboFix User's Guide
Download ComboFix from one of these...
Hi mum2_3
Welcome back
P2P Programs:
P2P programs are a major source of Malware infections.
From your log I see you have uTorrent We do not pass judgment on file-sharing, however we must...
Hi morpheus
Ok try this
Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.
This is the System File Checker...it will scan all the...
Hi mum2_3 :)
Veeery good job
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :) SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :)
This infection appears to have been cleaned, but I can not give...
Hi Morpheus
I think that your hard drive has a problem.
Run a Scandisk
1. Click on MY COMPUTER (or COMPUTER)
2. Right click on Drive and select PROPERTIES.
3.Select TOOLS tab.
4. Under...
Hi mum2_3
Of course I will be able to help you, just open a new thread and follow exactly the same procedure that you used to open this thread :)
Ok go ahead
Please let me know how your...
Hi Aren26
My image is only for demonstration ;)
Ok!! we go ahead
http://i.imgur.com/81mYIKe.jpg AdwCleaner
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan...