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You're welcome and safe surfing in the future.

Regards,
Dave

Think other than doing all the updating and making sure you have protection in place, you are pretty much set.

As you can see from the report, you need to update your Windows Service Pack. I would...

The Start button is your Windows Start button, in the lower left hand corner of your monitor (normally but that can be different). Then you select run and it brings up the run dialogue box. Then you...

Okay looks pretty good. We should do some cleanup.

Uninstall Combofix

Click START then RUN
Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the...

In Safe Mode? No, unless you ran Safe Mode with networking there would be no way to download the updates.

Can you open them and see what's there, if anything, then jot it down and post back here.

Did you save the logs before you restarted? If so do you remember where. The instructions show to save to the desktop, but maybe you put them elsewhere?

Did it find anything?

Sounds good. Think we're almost done.

Hmm...

To use the Kasperksy AV in Safe Mode, try this.

Once the screen loads, use the tab key to move from icon to icon and see if it will navigate to it that way.

You are using IE right? It should give you the option to install the ActiveX. There's some info. at the following MS site:

http://www.microsoft.com/protect/terms/activex.aspx

I wouldn't suggest it unless you intend to buy it.

We can try another online scanner as there are several to choose from. Kaspersky is just my favorite.

Eset Online Scanner
Run with Internet...

Let's try doing the online Kaspersky scan. The last one I posted.

Please use Internet Explorer to do so. Honestly I've never used Safari so I'm not sure if the issues are related to that or not.
...

Jeez we're just batting a thousand huh?

What setup are you referring to?

Strange, what browser are you using?

Can try another site...

http://www.softpedia.com/progDownload/Norton-Removal-Tool-Download-26173.html

Have you tried going back to download the Norton Removal Tool?

Also, with Java installed we can run Kaspersky online scan.

I'd like for you to run this next online scan to check for remnants or...

You can get it here.

http://java.sun.com/javase/downloads/widget/jdk6.jsp

Just skip the step to provide user name, and don't check the box for Sun Download Manager.

Would you have an issue installing Java runtime? It's free and many sites do require it. But some folks don't like to use it.

Okay....and looks like the link to the Kaspersky tool is dead. I'll look into these. Wondering if you're getting the issues because no Java?

Could be that it was part of the garbage that many PC makers install as "trialware". I wouldn't worry too much about it as I don't think it's causing problems. Just like to clean out leftovers if...

Looking pretty good. How's it running?

Did you have a chance to run a full system scan with Avast?

I would also suggest you update to Service Pack 3 and update IE.

Seeing traces of an old...

That's interesting....:confused:

Let's try another download site.

http://majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

There is a paid and free version, but I am just advising to use the free one.

Click on the big Download Now button. I attached a picture of it if you're not sure.

Great, things are looking better and hopefully running better too. More work to do though I think....

You need to get some protection on here to prevent any re-infection now that things are...

Hi,

Wow, some of this Malware has been on this system for YEARS!

Before you do anything else combofix needs to be run from the desktop as advised earlier. You downloaded it to a temp folder...

Okay so this is "old" Malware.

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Okay no problem. If you cannot get it to run then just let me know and we'll proceed with the fix. Most of this Malware has been around a long time (in the wild). We don't see much of it these days...

Don't worry about it. In your case it doesn't appear you have ANY security software at all here, so nothing to disable. I will advise some free programs after we do some cleanup.

Okay that gives us a start. Quite a collection of Malware you have there. Before beginning to fix anything I'd like to get a better look at things so we know where we stand.

Download DDS and save...

Hello and welcome to the forums here at Spybot S&D.

Please read through the instructions at this link.

Then post your HijackThis log back here for me to review.

Please do not start a new...