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Thank you for your help, update is working now.:rockon:

I receive the following error message when I try to download updates from within SS&D on my computer.

error retrieving update info file!

I had some malware issues recently which have been...

I have restricted use of this computer until the malware issues were resolved. So no surfing, and only minimal use of a few known websites. Windows update is now working, although January updates...

Here is the ESET log

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
#...

"IE Security Warning" is asking to install the software "OnlineScanner.cab"
Is that right? It was not in your list of directions, just making sure!

Here is the second run log of OTL

OTL logfile created on: 2/19/2011 1:48:08 PM - Run 3
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Al&Marianne\Desktop
Windows Vista Home Premium...

OTL Run Fix log

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper...

No Extras.txt log opened after the scan finished. I searched the C drive but there was none for this scan. I used the same settings for the scan that you gave me previously. Did I do something wrong?...

I ran the AVG removal tool. Then OTL.
Here are the logs.

OTL logfile created on: 2/18/2011 10:08:27 PM - Run 2
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Al&Marianne\Desktop...

OTL Extras logfile created on: 2/18/2011 9:47:37 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Al&Marianne\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version...

Here are the OTL logs-FYI-about 20 seconds into the scan the program froze(not responding)then unfroze after 10 secs or so, I don't know if it did it again or not, I wasn't watching the whole time.
...

Here is the newly run MB log file.
Thank you for your assistance.
I await your instructions.


hMalwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5789

AVG stopped working correctly...it is disabled right now...so that is why I started using AVIRA. AVG will not uninstall that is why I disabled it. I don't know how to fix that situation or if it is...

Having the following problems:
site redirection in both Chrome and Firefox
game sites, blank pages(eclick in url box) among others
pop-ups for survey completion before getting to site...