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malwarebytes found 2 infections
Spyware.Passwords.XGen & Heuristics.Resevered.Word.Exploit.

deleted both & rebooted. have now updated Malwarebytes.

Also used inherit on spybot and this is also...

Tried to run Spyware doctor setup and get Runtime error at 503:633 could not call proc.

Malwarebytes error with windows cannot access the specified devise,path or file. You may not have the...

Hi Combfix run in normal

ComboFix 11-08-16.02 - Shirley King 16/08/2011 18:29:46.7.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.577 [GMT 1:00]
Running from:...

Hi

Rebooted in safe mode with networking and combofix started. txt file below

ComboFix 11-08-15.07 - Shirley King 15/08/2011 22:21:23.6.2 - x86 NETWORK
Microsoft Windows XP Professional ...

Hi
Loaded combofix and set to run. came up with a message about Virgin Media security running which I checked and no sign of it running so continued with the process. Message box "Comboxfix Zero...

Hi

Ran 1at 3rd and 4th links, 2nd would not work, in normal mode and still not ab;e to run malwarebytes.

Ran the same 3 in safe mode and still not able to run malwarebytes

What's next?
...

Hi Thanks for getting back to me.
I have re-booted in safe mode and unable to run Malwarebytes message "Windows cannot access the specified device path or file You may mot have the appropriate...

Hi Shelf Life

Yes I still need help please

Thanks

Anti virus has been compromised. Spybot no longer working and 100ksearches.com when trying to access web site from google search results.
Tried to remove Defender manually and this did appear to...

all working fine

will be away from the PC until the weekend but hopefully all problems now resolved.

Will make sure that the updates are done a bit more often than the past & hopefully will not...

Hi

He does not want me to remove the outlook deleted items. Can they stay or should I move them to another folder?

Everything appears to be working fine. What did we have?

On another note...

also to let you know spybot working fine after using inherit.

DDS (Ver_09-09-29.01) - NTFSx86
Run by Shirley King at 22:10:47.93 on 23/11/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional ...

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, November 23, 2009
Operating system: Microsoft Windows XP...

Hi again

ComboFix 09-11-22.08 - Shirley King 23/11/2009 18:43.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.605 [GMT 0:00]
Running from: c:\documents and...

I still have a problem with Spybot not running. It stoped at the same time as the first issue with the "cannot access" error message. I have tried to re-install and the install process has a problem...

ComboFix 09-11-22.02 - Shirley King 22/11/2009 23:15.4.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.604 [GMT 0:00]
Running from: c:\documents and settings\Shirley...

had to run combofix twice.
First time hung at preparing log file - left for 20mins nothing so forced a re-boot & ran again. 2nd time noticed AOL scan loading cancelled program and log file created.

hi again

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition"...

OK

This is the new file

Volume in drive C has no label.
Volume Serial Number is 78F1-6AAC

Directory of c:\

25/02/2006 14:58 209 boot.ini

Have run twice now & still getting the same text file.

Did have virtumonde and used combofix then. Also directed from this forum

Hi there

ComboFix 08-08-02.01 - Shirley King 2008-08-03 13:32:48.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.560 [GMT 1:00]
Running from: C:\Documents and...

Hi there

Both internet explorer & PCguard are now working ok.

The recovery console came up with message about not being able to access/find?? files.

I can't fully remember the message and...

DDS (Ver_09-09-29.01) - NTFSx86
Run by Shirley King at 13:50:42.70 on 22/11/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.485 [GMT 0:00]
...

ComboFix 09-11-21.03 - Shirley King 22/11/2009 13:19.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.517 [GMT 0:00]
Running from: c:\documents and settings\Shirley...

had a couple of issues with Combofix.
PC guard still running unable to stop as I can no longer run the program (same error as with IE at start). Also Combofix could not load the system restore.
On...

Removing mount point : C:\WINDOWS\Temp\MCE000e0\MCE000e0
Found mount point : C:\WINDOWS\Temp\MCE000e1\MCE000e1
Mount point destination : \Device\__max++>\^
Removing mount point :...

Hi Blade
forgot to post this one
Running from: E:\win32kdiag.exe
Log file at : C:\Documents and Settings\Shirley King\Desktop\Win32kDiag.txt
Removing all found mount points.
Attempting to reset...

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)


==== Disk Partitions =========================


==== Disabled Device...

DDS (Ver_09-09-29.01) - NTFSx86
Run by Shirley King at 0:13:31.37 on 22/11/2009
Internet Explorer: 7.0.5730.11

============== Running Processes ===============


============== Pseudo HJT...

hi again

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5a0d771158cfd69be5ddd26d8f58c73b\5a0d771158cfd69be5ddd26d8f58c73b
Mount point destination : \Device\__max++>\^
Found...

Running from: E:\Win32kDiag.exe
Log file at : C:\Documents and Settings\Shirley King\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point ...

Original post in wrong forum - sorry
I have a pc with a problem. All started when IE stopped working prsented with message "Windows cannot access the specified device, path or file. You may not have...

I have a pc with a problem. All started when IE stopped working prsented with message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access...

Hi Ken
Thanks for all your help today.

Now I can download my windows updates.

Hi Ken

I disabled TeaTimer and rebooted. Ran HJT and removed the files listed.
I deleted the files in red (they are still in recyscle bin).

Not sure if I needed to reboot after doing the above...

Hi Ken545

OK here is the Combox.txt

ComboFix 08-08-02.01 - Shirley King 2008-08-03 13:32:48.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.560 [GMT 1:00]
Running...

Hi Ken454

Done all of the above. Here is the new HJT log;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:03, on 03/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE:...

Hi My PC is infectd with virtumonde which I need help removing.
I cannot turn on Windows Updates and I think this is the issue

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:51:46,...