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  1. I appreciate your help very much, Thanks alot!!

    I appreciate your help very much, Thanks alot!!
  2. OTL logfile created on: 7/5/2013 11:57:51 AM -...

    OTL logfile created on: 7/5/2013 11:57:51 AM - Run 3
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Home\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type =...
  3. Here are the logs. The computer showed more...

    Here are the logs. The computer showed more improvement after the first two steps. The computer did not like TFC. It would lock up after the program ran.

    All processes killed
    ========== FILES...
  4. To be honest this is my parents computer and I do...

    To be honest this is my parents computer and I do not get on it a lot, only to fix things they do to it. LOL :D: But it is definetly performing better than it was before we started. The HDD is...
  5. Will post computer behavior in next post. Mbam...

    Will post computer behavior in next post.

    Mbam Log

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.07.04.08

    Windows 7 Service Pack 1 x64 NTFS
  6. Last half of the OTL text file ...

    Last half of the OTL text file



    CREATERESTOREPOINT
    Restore point Set: OTL Restore Point

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/07/03 19:53:13 | 000,000,000...
  7. OTL logfile created on: 7/3/2013 8:03:51 PM - Run...

    OTL logfile created on: 7/3/2013 8:03:51 PM - Run 2
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Home\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type =...
  8. Ok I removed Ask Toolbar, Ask Toolbar Updater,...

    Ok I removed Ask Toolbar, Ask Toolbar Updater, and Shop at Home Tool Bar.

    AVG Secure Search was not listed to remove (I remember removing this about 3 months ago)
    AVG Toolbar was not listed to...
  9. And here is the Extras.txt OTL Extras logfile...

    And here is the Extras.txt

    OTL Extras logfile created on: 7/3/2013 10:55:56 AM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Home\Desktop
    64bit- Home Premium Edition Service...
  10. Here is the last half of OTL.txt ==========...

    Here is the last half of OTL.txt

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]...
  11. Here is the second half of the OTL.txt ...

    Here is the second half of the OTL.txt


    CREATERESTOREPOINT
    Restore point Set: OTL Restore Point

    CREATERESTOREPOINT
    Restore point Set: OTL Restore Point

    ========== Files/Folders -...
  12. Its not letting me post the entire OTL.txt file...

    Its not letting me post the entire OTL.txt file into a post so I am splitting it up.

    OTL logfile created on: 7/3/2013 10:55:56 AM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder =...
  13. Thank you for the response. I only get to this...

    Thank you for the response. I only get to this computer a couple times a day so I apologize for any delay between responses.

    Here are the documents you requested:

    Results of screen317's...
  14. Not sure what issue is?? Assistance would be appreciated

    I consider myself pretty tech savvy except when it comes to this. I am working on my parents computer which I purchased for them in January. Here is the whole story, I will try to be brief.

    About...
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    Ken545 Thank you for all you have done, other...

    Ken545
    Thank you for all you have done, other than the alert problem the computer is working 100% better
  16. Replies
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    as per your request I ran the OTL below ...

    as per your request I ran the OTL below



    OTL logfile created on: 3/28/2011 4:08:42 PM - Run 4
    OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Mom and Dad\Desktop...
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    It is running much better the only thing is the...

    It is running much better the only thing is the Windows Security Alerts will not turn on. Seems that is the only thing left.
  18. Replies
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    it indicates no threat found on scan results I...

    it indicates no threat found on scan results I have not clicked finish yet.
  19. Replies
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    I reran the scan and it will be finished in a...

    I reran the scan and it will be finished in a couple of minutes. I am not sure where to look for the file you want as I am somewhat computer retarded.
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    I ran the scan but am confused as to where to...

    I ran the scan but am confused as to where to find C:\Program Files\EsetOnlineScanner\log.txt
    Help!!
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    had a bit of difficulty get it started but its...

    had a bit of difficulty get it started but its running now. :oops:
  22. Replies
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    scans completed OTL report OTL logfile...

    scans completed


    OTL report
    OTL logfile created on: 3/27/2011 3:13:00 PM - Run 3
    OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Mom and Dad\Desktop
    Windows XP Home...
  23. Replies
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    olt log OTL logfile created on: 3/27/2011...

    olt log

    OTL logfile created on: 3/27/2011 1:44:04 PM - Run 2
    OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Mom and Dad\Desktop
    Windows XP Home Edition Service Pack 3...
  24. Replies
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    Windows is telling me that to turn on the...

    Windows is telling me that to turn on the automatic updates but gives me an error and it won't. When I try to go to Windows Update web site it gives an error and will not scan for updates. That...
  25. Replies
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    It seem everything is running ok just need to get...

    It seem everything is running ok just need to get the windows security alerts back on line for updates. For some reason it will not turn on.
  26. Replies
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    When you have a moment why didn't AVAST or...

    When you have a moment why didn't AVAST or Malwarebytes detect these.
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    There are no unwanted toolbars. There use to be...

    There are no unwanted toolbars. There use to be but they were removed some time ago. Maybe the entry is just a remant.

    Here is the log after the scan you requested:

    C:\Documents and...
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    Then click the Run Fix button at the top.

    Then click the Run Fix button at the top. <--Not run Scan
    Let the program run unhindered, reboot when it is done
    Then post the results of the log it produces.

    Done here is the first log you...
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    Issues and need tissues

    This computer was infected last week. I ran spybot then Malwarebytes and thought I got it. Apparently not. I tried the same today and get an error in spybot that states cannot create file...
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    Windows XP Question

    I realize that this is not a computer fix it site. But I was hoping someone with some expertise could assist. I have some knowledge of computers and know how fix most problems. This is one I cannot...
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    Thanks for the help. The computer is running...

    Thanks for the help. The computer is running slightly faster and I will look in my MSconfig file.

    I tried to fix that item in the HJT again and still no go. It returned. I uninstalled the HJT...
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    My computer has 1.0 gig of RAM. My apologies for...

    My computer has 1.0 gig of RAM. My apologies for the Tea TImer I read the instructions and must have missed that portion. I did disable prior to starting on the below items.

    Item 1- Done as...
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    Not sure what the issue is

    I am not sure what my issue is. My comp acts like it has malware but MBAM and Spybot don't see it. I have posted a log. My computer boots very slow and runs slow.


    Logfile of Trend Micro...
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