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  1. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    Ty

    Thank you so much, Dave.
    You were amazing.
    What a great service you have provided me.
  2. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    hello

    My computer seems to be running just fine.
    Results of screen317's Security Check version 0.99.1
    Windows XP Service Pack 2
    Out of date service pack!!
    `````````````````````````````` ...
  3. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    no

    I uninstalled avast.
    I will reinstall after we are through or if we need it again.
    I do not know what I am supposed to do.
    I can only access ComboFix by clicking the icon on my desktop.
    There is...
  4. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    wait

    when I try to launch combofix it asks me to disable avast and I dont know how
  5. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    ok

    will do
  6. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    HJT log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:36:15 PM, on 3/4/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    ...
  7. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    2nd run / deep scan

    Autoscan: completed 17 hours ago (events: 18, objects: 506489, time: 03:15:07)
    Autoscan: completed 13 hours ago (events: 2, objects: 504374, time: 03:25:06)
    3/3/2010 6:33:08 PM Task...
  8. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    first run / light scan

    Autoscan: completed 11 minutes ago (events: 18, objects: 506489, time: 03:15:07)
    3/3/2010 3:03:15 PM Task started
    3/3/2010 3:10:19 PM Detected:...
  9. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    also

    when I shut my computer down to check to see if they were on my desktop in safe mode, Windows automatically updated itself. Is that normal?
  10. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    no

    I saved them while I was still in Safe Mode.
    When I turn on my computer in safe mode I can see them on the desktop.
    Not on normal boot though.
    I search for them in Search function; they show up as...
  11. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    HJT log

    my Kas logs in notepad seem to have disappeared upon restart.
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:37:49 AM, on 3/4/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE:...
  12. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    hello

    I got kas to run by locating it in C: and dragging it onto my desktop.
    I ran it once and it took 3 hours; I thought I did it incorrectly because I hadnt set it to "deep" scan. I ran it again and it...
  13. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    okay

    I got eset to complete a scan.
    It did not produce a log .
    It merely said no threats found.
    I will now continue with the new Kasperski instructions.
  14. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    yes

    yes i was using IE.
    It did give me the option.
    I took the option and it was acting stalled.
    It did end up taking though and gave me what i needed.
    however in running the scan online, it keeps...
  15. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    fspaguhv

    well it is not letting me.
    It says I am missing an active x.
  16. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    Kas online

    The current Kaspersky Online Scanner is unavailable - we apologize for the inconvenience. While you are waiting for the improved Online Scanner, why not try a free trial of Kaspersky Internet...
  17. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    safari

    I use safari browser
  18. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    Kas

    You originally gave me instructions to download Kasperski.
    You then went back and said the KAsperski site was down.

    I got JAva and tried to go back to the Majorgeeks site to do the Norton...
  19. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    wait

    I did manage to get KAS through the site that seemed down.
    Would you rather I do the safe mode run of the setup I have already dropped onto my desktop?
  20. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    geeks

    The majorgeeks site still leads me to a black screen when I try to get Nortronremover, only now there is not even a box with question marks like there was before.
  21. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    HJT log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:16:18 AM, on 3/3/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    ...
  22. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    security check log

    Results of screen317's Security Check version 0.99.1
    Windows XP Service Pack 2
    Out of date service pack!!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall...
  23. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    java

    I believe java is installed now.
    I was carefully watching for a checkbox for sun download but didnt see one.
    I didnt check or uncheck a box for it.
  24. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    okay

    I will load java. how?
  25. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    mm

    I dont know java.
    So I guess it is possible.
    I really appreciate you helping me.
  26. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    majorgeeks

    again at the link you left me for majorgeeks I encounter the MIME message when I click on the Norton Removal icon. It shows me a black screen with nothing but a lego with 2 questionmarks and the MIME...
  27. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    mm

    It is running fairly smoothly.
    It still seems to have something lingering.
    I did run a full avast scan which found some 100 problems.
    All of which it fixed.
    I then immediately following ran a...
  28. Thread: virtumonde

    by Red_Earth
    Replies
    75
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    23,721

    dds 2

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install...
  29. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    dds

    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Compaq_Administrator at 0:10:19.03 on Wed 03/03/2010
    Internet Explorer: 6.0.2900.2180
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.469...
  30. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    ok

    Malwarebytes' Anti-Malware 1.44
    Database version: 3817
    Windows 5.1.2600 Service Pack 2
    Internet Explorer 6.0.2900.2180

    3/3/2010 12:04:37 AM
    mbam-log-2010-03-03 (00-04-37).txt

    Scan type:...
  31. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    not appearing

    I saw the icon you posted.
    It does not show up anywhere I can find from the link you gave me.
    Safari cannot find internet plugin.

    A balloon pops up and says:
    The page MG Malbytes download has...
  32. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    okay

    I have completed the instructions up to where I am to download and run Malwarebytes.
    I went to the website via the link, and I was confused because there were so many places to download so many...
  33. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    HJT log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:08:13 PM, on 3/1/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    ...
  34. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    new ComboFix run log (with pasted code to startup)

    ComboFix 10-03-01.01 - Compaq_Administrator 03/01/2010 17:55:44.3.1 - x86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.364 [GMT -5:00]
    Running from: c:\documents and...
  35. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    okay

    I will now continue with the rest of the instructions
  36. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    oops

    ComboFix 10-03-01.01 - Compaq_Administrator 03/01/2010 17:41:53.2.1 - x86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.446 [GMT -5:00]
    Running from: c:\documents and...
  37. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    This time

    Okay so
    During the ComboFix run a dialog box popped up and asked me to write down a file name that was trying to access ComboFix.
    The file name is

    C:\WINDOWS\IA\asapposrv.dll

    The program...
  38. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    Hijackthis

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:23:04 PM, on 3/1/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    ...
  39. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    comboFix

    ComboFix 10-03-01.01 - Compaq_Administrator 03/01/2010 13:00:06.1.1 - x86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.356 [GMT -5:00]
    Running from:...
  40. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    again

    I downloaded a new file, and it scanned for hours and hours.
    When I wasn't paying attention, again, it went into a frozen mode where my monitor wouldn't come on. I even unplugged the blue cable in...
  41. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    This file

    When you say download this file, I did it and ran it but I interrupted it because it had not had all of my drives checkmarked. I stopped scan.
    I reopened and scanned again. this time it froze or...
  42. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    at a stand still for now

    I have clicked on "this link" to see a list of programs to be disabled, but I have not found the list.
  43. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    2nd

    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Compaq_Administrator at 14:10:55.42 on Sun 02/28/2010
    Internet Explorer: 6.0.2900.2180
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.353...
  44. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    dds

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install...
  45. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    hijackthis

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:23:07 AM, on 2/28/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    ...
  46. Thread: virtumonde

    by Red_Earth
    Replies
    75
    Views
    23,721

    virtumonde

    I have recently been given a Compaq Presario, which is running XP media center.

    It was given to me because of problems which the previous owner gave up on and bought a macbook.

    In adding and...
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