I have found a reference to this trojan just posted on AVG free forum. Apparently it is a false positive that AVG will fix in the next virus database update. Hopefully, that'll take care of it. ...
Type: Posts; User: wonder; Keyword(s):
I have found a reference to this trojan just posted on AVG free forum. Apparently it is a false positive that AVG will fix in the next virus database update. Hopefully, that'll take care of it. ...
When we clicked on the Disney Toontown icon on our desktop a message from AVG Free 9.0 popped up that said that Trojan Horse SHeur3.ARJT was detected on Toontown launcher. I clicked to send it to...
I hate reinstalling after all the time we've spent trying to fix it but I guess we have reached that point. I really appreciate all of the work you've done trying to help me. I've certainly learned...
I deleted the old spybot programs and I also got rid of a few games we no longer played and got rid of McAfee. I also downloaded AVAST anti-virus program.
Avast put two trojan files it found...
Okay, I have a four spybot icons on my desktop - one is from today - the others are from trying to get spybot to run when I had the virus.
Just like before, when I tried to follow post #36, I...
Logs have been deleted. I clicked on a spybot icon and it said 'you may not have persmissions' etc. Should I try to delete that and download and install a new spybot?
Okay, deleted those. Should I delete all of the logs or just leave them?
Okay, OTM finished and I no longer see it's icon or combofix icon. There are others such as Hijackthis, GMER, etc.
I have deleted the two combofix's on my desktop and download a new combofix to my desktop without running it. I copy and paste the following in to run:
combofix /u
A box pops up that says it...
There are two Combofix exe's on my desktop. I could not get them to run so I renamed them. One is m1a2r3y4.exe and the other is hjkl1234.exe
My computer says it can't find 'Combofix3'
Sorry, you posted while I was typing... I'll follow your directions now.
Here's what I would like to do. I would like to get the final instructions that you mentioned in post #97 after I download the new anti virus and firewall software. I will do that now, before I get...
Should I get final instructions from you first to complete the virus removal?
I went backwards on the timeline, and the last day that windows updates were installed regularly was on July 16th, 2009. The next day has Explorer 8 failed, SP3 was cancelled, etc. From that point...
I just noticed something. On the microsoft update page, you can view your update history. Everytime I shut down my computer it tells me there are updates to install, which it downloads, etc. and...
No luck yet on the SP3 install. Microsoft emailed me a link to their newsgroups and I have posted my problem on windows updates, but have no response yet.
Okay. I might resort to keeping SP2. Microsoft had to download a diagnostic tool to try and help me with SP3. I'll see what they say in there email before deciding.
Is Service Pack 3 required for security purposes or can I survive with just SP2?
Thanks! Retry didn't work so I cancelled the installation. I am in the process of reading the article.
Just to clarify, it was only one warning box.
I'm in the middle of installing SP3 and I am getting boxes with warnings like this:
Setup cannot copy the file dumprep.exe
Ensure that the location specified below is correct, or change it and...
Would it be best to install Service Pack 3 before I download new anti-virus software and firewall?
One more computer protection question. Is it possible that the reason I was infected was because I had not updated Java, etc. or should a good Antivirus program catch that kind of thing even if I...
I think I'll wait until after the antivirus installation for final instructions. This computer is still quite a mystery to me and you never know, I might push the "erase all programs that help me in...
Thanks for the info!
So does my computer look clean to you...or at least cleaner? :)
My computer seems to be running fine, but I am concerned about accessing Google to see if it redirects me because my McAfee apparently needs to be reinstalled. Maybe I should try one of the free...
New Attach log:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
==== Disk Partitions =========================
New dds log:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Mary at 17:57:12.12 on Mon 09/07/2009
Internet Explorer: 7.0.5730.13
============== Running Processes ===============
Here's the paste from otm:
========== FILES ==========
c:\windows\system32\Data moved successfully.
c:\program files\Common moved successfully.
========== REGISTRY ==========...
Newest Attach log:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
Newest DDS log:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Mary at 10:05:07.15 on Mon 09/07/2009
Internet Explorer: 7.0.5730.13
============== Running Processes ===============
Here's the log. dds log next post.
Malwarebytes' Anti-Malware 1.40
Database version: 2750
Windows 5.1.2600 Service Pack 2
9/7/2009 9:49:47 AM
mbam-log-2009-09-07 (09-49-47).txt
Scan...
Here's the new attach log.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
==== Disk Partitions =========================
Here is the new dds log.
DDS (Ver_09-07-30.01) - NTFSx86
Run by Mary at 21:37:59.45 on Sun 09/06/2009
Internet Explorer: 7.0.5730.13
============== Running Processes ===============
I've completed the list on post #52 except for new dds log. That's next. Here is the Kaspersky report.
Okay. I restored it to September 2nd and 5:59:40pm and I now have remove available. Which programs would you like me to remove?
Still no remove button.
Okay, it's done.
Under "Fixing a Problem" and then choosing "using system restore to undo changes" I get the following choices:
To undo the last restoration
Access System Restore through Help and Support. ...
Did you want me to continue with updating flash, java,ATF, etc. or should I wait on those?
Hi!
Here's the zipped file.
Just in case you need it, here's more info on c:\Qoobox folder.
There are 6 files and 2 folder in c:\Qoobox. Folders: BackEnv and Quarantine. Files: Add-Remove Programs,...
Can't find the uninstall file.
Attached below...maybe.
McAfee just popped up a screen about artemis trojan even though the program is disabled. Weird.
I apparently don't have a paint program now. I believe I used to, but don't know where it went! I can get the screenshot to show up when I paste it to an email. When I try to save the picture (on...
Working on it right now.
The only two programs that have the remove button are Abacast and Hijackthis.
I have taken a screen shot, but it won't let me paste it to this post. I tried and I can paste it to email. Is...
I've already uninstalled the out-of-date version of Flash that was on my computer...I haven't installed the newest version yet. Just thought you should know. I didn't do anything to shockwave.
...
I have found shockwave 11 and other shockwave files under c:\documents and settings\Mary\Appliation Data\Adobewhile performing a search for shockwave.
When I right click on the folder, I see...