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    Hi davman :) How are things going ?

    Hi davman :) How are things going ?
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    Hi Davman, Thanks for the Screenshots :bigthumb:...

    Hi Davman, Thanks for the Screenshots :bigthumb:

    I'm not convinced that there is any Malware on your computer as all the logs have come back Clean, It could be that it was there but is there no...
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    Sorry davman :oops: it was the original message...

    Sorry davman :oops: it was the original message from the "windows action centre" that I was after :)
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    Hi Davman :) Could you take a screenshot of...

    Hi Davman :)

    Could you take a screenshot of the message and post it here please.


    Get the message up on your screen
    Hold down the Function key, While still holding it down press the PRTSC...
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    Hi davman :) I'm not too sure whats going on...

    Hi davman :)


    I'm not too sure whats going on because your logs appear clean to me, But aswMRB wont run, This concerns me and as such I have consulted with my team. I will report back to you as...
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    Hi davman :) Step 1 Please download...

    Hi davman :)

    Step 1
    Please download MiniToolBox.exe and save it to your Desktop.


    Right click MiniToolBox and select " Run as administrator " to run it.
    Check the following in the list:...
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    Ok Davman, Please delete the current copy of...

    Ok Davman, Please delete the current copy of ComboFix from your computer and follow the instructions below.

    Download and Run ComboFix

    Please download ComboFix from the following link.

    Link...
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    Yes :D:

    Yes :D:
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    Hi :) I need you to run roguekiller again,...

    Hi :)

    I need you to run roguekiller again, When the scan completes I need you to Untick the lines below


    Then select the Delete button and post back the log that is created.

    Now
    Try to...
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    Hi Davman, Sorry for the delay. Delete the...

    Hi Davman, Sorry for the delay.

    Delete the Copy of aswMBR from your computer and follow the instructions below :)

    Please download RogueKiller by Tigzy and save it to your desktop.
    Allow the...
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    Hi Davman :) How is your computer running now ?...

    Hi Davman :) How is your computer running now ? Are you still seeing the warning ?

    Run OTL Script

    We need to run an OTL Fix


    Right click on OTL.exe and select "Run As Administrator" to run...
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    Hi Davman, Please dont run ComboFix unless I ask...

    Hi Davman, Please dont run ComboFix unless I ask you to :)

    Step 1
    Run OTL Script

    We need to run an OTL Fix


    Right click on OTL.exe and select "Run As Administrator" to run it.
    Copy and...
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    Hi davman :) I see you have run Combofix,...

    Hi davman :)

    I see you have run Combofix, Could you please post the log it created ? With that said I want you to please refrain from self fixing as it will not help your situation and could cause...
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    Hi Davman :) There no need to worry, Nothing...

    Hi Davman :)

    There no need to worry, Nothing you post here will weaken your security.


    Before we begin we have a problem.

    Drive C: | 287.01 Gb Total Space | 12.46 Gb Free Space | 4.34%...
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    Welcome to Safer Networking. I am maxi, and I...

    Welcome to Safer Networking. I am maxi, and I will be helping you out with your malware problems.

    Before we go further, there are a few things that I would like to make clear so that we are share...
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    Do you still need help ?

    Do you still need help ?
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    Hi Uptothehilt. This is a quote from my first...

    Hi Uptothehilt.

    This is a quote from my first post to you.


    You were dealing with a very complex Rootkit and I can assure you just because you dont have any symptoms now doesn't mean you are...
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    Are you still with us ?

    Are you still with us ?
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    Did you run TDSSKiller ? Have you a log ?

    Did you run TDSSKiller ? Have you a log ?
  20. Hi speedpeas :) The two files that Eset...

    Hi speedpeas :)

    The two files that Eset detected need to be removed but first I would strongly advise you to go to add/remove section in Control Panel and remove "pinnacle studio plus...
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    Hi Uptothehilt :) Re-run Roguekiller like you...

    Hi Uptothehilt :)

    Re-run Roguekiller like you did before.

    Wait for the pre scan to complete.
    Then, Click on the Scan Button.
    Then, Click on the Registry tab and Uncheck the following lines...
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    Hi Uptothehilt :) The end of both the ComboFix...

    Hi Uptothehilt :)

    The end of both the ComboFix and Roguekiller logs are missing. Could you check to see if the full logs are saved to your computer and post them if they are please.
    ...
  23. Hi speedpeas :) Have the strange ad banners...

    Hi speedpeas :)

    Have the strange ad banners and redirects stopped ?
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    Hi :) You did well- I'll be back later today with...

    Hi :) You did well- I'll be back later today with further instructions, so leave it as it is for now.

    Regards maxi :)
  25. Hi speedpeas :) That looks good. Only a few...

    Hi speedpeas :) That looks good. Only a few more steps to go :)

    Step 1
    ESET online scannner

    Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

    Note: If you are...
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    Hi Uptothehilt :) I'm sorry about all the...

    Hi Uptothehilt :) I'm sorry about all the questions but I need the answers to be able to advise you properly.

    If you are feeling like this is too much for you, you still have the option of...
  27. Hi speedpeas :) Did you run TDSSKiller from...

    Hi speedpeas :)

    Did you run TDSSKiller from my last post ? If so can you post the log.It will be located at C:\TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt. If not can you run it exactly like...
  28. Hi speedpeas :) Thanks for removing them :) ...

    Hi speedpeas :) Thanks for removing them :)

    Step 1
    Uninstall programs
    Click on Start.
    All programs.
    Accessories.
    Run.
    In the open text box copy/paste appwiz.cpl Then click Ok.
    ...
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    Hi Uptothehilt :) Ok you need to slow down...

    Hi Uptothehilt :)

    Ok you need to slow down and not make any changes to your system until I ask you to.

    Did you manage to create a Restore Point ?, Install an Antivirus ?, Remove Utorrent ?
    ...
  30. Hello speedpeas, Cracks / Keygens / Warez /...

    Hello speedpeas,

    Cracks / Keygens / Warez / Illegal softwares detected!!!

    Your log indicates the presence and usage of one or more of the above. Very likely your computer got infected due to...
  31. Hi speedpeas :) Yes you should Uninstall...

    Hi speedpeas :)

    Yes you should Uninstall Microsoft Office Enterprise as its only available to Business customers. OpenOffice is a good alternative, You can try it if you like. You can download...
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    Hi Uptothehilt, Its 100% that your problems...

    Hi Uptothehilt,

    Its 100% that your problems arose from not having an Antivirus program coupled with the fact that you are using P2P programs (Utorrent)

    Create a System Restore Point

    ...
  33. Welcome to Safer Networking. I am maxi, and I...

    Welcome to Safer Networking. I am maxi, and I will be helping you out with your malware problems.

    Before we go further, there are a few things that I would like to make clear so that we are share...
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    Hi Uptothehilt :) I'm sorry to tell you that I...

    Hi Uptothehilt :)

    I'm sorry to tell you that I have bad news for you. You are infected with a Rootkit called Zeroaccess, this infection can prove difficult to remove. We can attempt to fix it but...
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    Welcome to Safer Networking. I am maxi, and I...

    Welcome to Safer Networking. I am maxi, and I will be helping you out with your malware problems.

    Before we go further, there are a few things that I would like to make clear so that we are share...
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    Hi Johnshooter, The Microsoft Office...

    Hi Johnshooter,

    The Microsoft Office Enterprise 2007 on your computer is a non-genuine copy. It was installed with a now blocked Volume Licensing Key (VLK) that was valid and only available to...
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    Hi JohnShooter :) I notice that you have...

    Hi JohnShooter :)

    I notice that you have Microsoft Office Enterprise 2007 installed. Could you tell me how this came to be on your machine ?

    Step 1
    Please download MGA Diagnostic Tool and...
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    Hi JohnShooter :) The first thing you you need...

    Hi JohnShooter :)

    The first thing you you need to do is update your Avast! virus definitions, Then you need to locate the detected files in the virus chest and rescan them. You can do this by...
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    Welcome to Safer Networking. I am maxi, and I...

    Welcome to Safer Networking. I am maxi, and I will be helping you out with your malware problems.

    Before we go further, there are a few things that I would like to make clear so that we are share...
  40. Hi Karl, Yes its possible but the drive that...

    Hi Karl,

    Yes its possible but the drive that is infected needs to be formatted no matter if you use it as a slave or not. If you don't format the drive it will infect anything you connect it...
  41. Hi Baydon, Sorry again for the bad news. ...

    Hi Baydon, Sorry again for the bad news.

    Backing up data should be fine, but not programs, executables, or Windows files.

    I would advise you to back up the data to a external hard drive, then...
  42. Hi Baydon, I'm sorry to say I have bad news...

    Hi Baydon,

    I'm sorry to say I have bad news for you. You have been infected with a file infector which are virtually impossible to clear up. You can read more about it below.


    Ramnit warning...
  43. No problem, Thanks for letting me know :)

    No problem, Thanks for letting me know :)
  44. Hi Baydon :) If you could note down the...

    Hi Baydon :)

    If you could note down the files and paths that Avast detected it would be great.


    Step 1
    Please Uninstall Trojan Remover from your computer as it may be hampering our...
  45. Hi Baydon :) Now that you have an AV we can...

    Hi Baydon :) Now that you have an AV we can continue. Was Avast giving you file names and file paths ?

    Step 1
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool....
  46. Yes you can try that :)

    Yes you can try that :)
  47. Hi Karl, It is very important that we get an...

    Hi Karl, It is very important that we get an Anti-virus program on the computer now. I am going to give you one to try to install now but you can replace it with Bitdefender if you wish, when we are...
  48. Hi Baydon, This is fairly messy and we have...

    Hi Baydon,

    This is fairly messy and we have alot to to. More than lightly your problems have been caused from P2P filesharing. I am going to ask you to remove the P2P program before we begin and...
  49. No problem :)

    No problem :)
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    Are you still with us ?

    Are you still with us ?
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