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    Thank you so much for your help. I see a few...

    Thank you so much for your help. I see a few things in the list that I can do to help secure my computer.

    I will do my best. :)
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    Ok it seems all is well again. :) Anything else...

    Ok it seems all is well again. :) Anything else I need to do or know? I appreciate your time and help!
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    JRT Log

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 4.9.4 (05.06.2013:1)
    OS: Windows 7 Home Premium x64
    Ran by Tams on Mon 06/17/2013 at ...
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    Adwcleaner log

    # AdwCleaner v2.303 - Logfile created 06/15/2013 at 08:50:01
    # Updated 08/06/2013 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Tams - TAMS-PC
    # Boot...
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    Yes, I would like help. Thank you.

    Yes, I would like help. Thank you.
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    win32.downloader problems

    Here are the logs. Thanks for your help!

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.21.2
    Run by Tams at 12:25:41 on 2013-06-06
    Microsoft...
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    Ok I think I have done everything. They wanted...

    Ok I think I have done everything.

    They wanted me to pay for my antivirus so I went ahead unintalled it and downloaded Microsoft Security Essentials. I hope that is OK.

    I so appreciate the time...
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    I'm glad you thought the scan looked good. I was...

    I'm glad you thought the scan looked good. I was worried when I saw the threats. :)

    Below is the log.

    Thanks,
    Tammy


    Results of screen317's Security Check version 0.99.51
    Windows 7...
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    I'm posting the OLT log here and attaching the...

    I'm posting the OLT log here and attaching the other logs.

    Thank you,
    Tammy

    OTL logfile created on: 10/4/2012 3:43:51 PM - Run 2
    OTL by OldTimer - Version 3.2.68.0 Folder =...
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    Ok good good. I was worried there for a minute. ...

    Ok good good. I was worried there for a minute.

    Thanks,
    Tammy

    Here is the log

    ========== OTL ==========
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope|...
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    Ok I ran OTL as directed. When it was done it...

    Ok I ran OTL as directed. When it was done it asked to reboot and I did. But I didn't see a log of any kind.

    After the reboot, there are two new files on my desktop both called desktop.ini. Also,...
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    OTL Extras logfile created on: 9/30/2012 10:56:41...

    OTL Extras logfile created on: 9/30/2012 10:56:41 AM - Run 1
    OTL by OldTimer - Version 3.2.68.0 Folder = C:\Users\Tams\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) -...
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    Here are the logs OTL logfile created on:...

    Here are the logs

    OTL logfile created on: 9/30/2012 10:56:41 AM - Run 1
    OTL by OldTimer - Version 3.2.68.0 Folder = C:\Users\Tams\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version...
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    Sorry, I thought I attached the zip file but I...

    Sorry, I thought I attached the zip file but I guess I didn't do it right. Here is is..
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    Ok everything seems to run fine. The desktop...

    Ok everything seems to run fine. The desktop /menu items are back to normal. I can access everything that I tested (the important things.) So it seems like all is running great!

    After running OTL,...
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    OK here is what happened. There is a new file on...

    OK here is what happened. There is a new file on my flash drive called PLfixlog. It has this in it. I've ran it twice (in case I did something wrong) and both times this is what happened.

    Script...
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    It finally worked! Yeah! Here is the log ...

    It finally worked! Yeah! Here is the log

    ListParts by Farbar Version: 17-09-2012
    Ran by SYSTEM (administrator) on 24-09-2012 at 00:19:01
    Windows 7 (X64)
    Running From: G:\
    Language: 0409...
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    Ok I have it made. Tammy

    Ok I have it made.

    Tammy
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    Ok so the computer didn't come with a Windows...

    Ok so the computer didn't come with a Windows Installation disk. But when I got the computer, I did make the recovery disks for it. When I put the first one in and I make it boot to the CD drive it...
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    I've ran into a bit of a snag. When I try to...

    I've ran into a bit of a snag. When I try to start System Recovery Options it just gives a black screens that says "Loading Windows Files..." I've waited over an hour and a half. I don't know what to...
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    Everything is the same as before. Thanks...

    Everything is the same as before.

    Thanks
    Tammy

    User : Tams [Admin rights]
    Mode : Scan -- Date : 09/20/2012 08:58:02

    Bad processes : 0
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    I have avoided using the computer until it's all...

    I have avoided using the computer until it's all clean. I've even disconnected it from the internet. But when I do start her up, she seems to run fine. I haven't checked any online actions though. ...
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    08:32:24.0983 0436 [...

    08:32:24.0983 0436 [ 20F7441334B18CEE52027661DF4A6129 ] WcsPlugInService C:\Windows\System32\WcsPlugInService.dll
    08:32:24.0999 0436 WcsPlugInService - ok
    08:32:25.0014 0436 [...
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    Ok I ran both programs. TSDDKiller did not find...

    Ok I ran both programs. TSDDKiller did not find anything.

    Unhide restored my desktop and favorites back to normal and I can open up my mail program now. Everything seems to be in working order...
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    Something has infected me, not sure what

    Hello,
    Today I became infected with something. A program called File Recovery started and said I had critical errors on my hard drive. After calling Dell, we discovered that it was a virus. We...
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