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  1. Replies
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    Hello Zenobia. All is well with my computer. It...

    Hello Zenobia. All is well with my computer. It is scanning and updating perfectly and no error messages. I would like to thank you for your help and patience over the last couple of weeks. Clearly...
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    Wait, don't reply yet. Maybe I did learn...

    Wait, don't reply yet. Maybe I did learn something this week. Maybe its one of those hiddden files. I'll just twiddle with those settings again and see what happens.
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    Thank you Spybotsandra. How do I run a new...

    Thank you Spybotsandra.
    How do I run a new advcheck.I think I downloaded it but cant find it. See my efforts via attachments.
    Thank you.
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    Firstly my apologies again for sending you that...

    Firstly my apologies again for sending you that old screenshot for convenience. The 'please select update files' part is not a problem anymore, I only get that when my internet connection drops...
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    Scans and updates ok. Thank you for the...

    Scans and updates ok.
    Thank you for the information links.
    I have successfully reset the hidden files and folders settings.
    The error boxes still show when I close the 'Advanced Mode Panel' (used...
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    Zenobia, I am very worried I just noticed these...

    Zenobia, I am very worried I just noticed these files turning up in a number of my folders. Is this something to do with those hidden files we made changes to. See attachment.
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    Scan again ok. Error boxes attached. I have...

    Scan again ok.

    Error boxes attached. I have also attached copy of Update files log as I was pleasantly surprised to see that the updates seem to have been working fine during the past few weeks....
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    Well some good news and some strange news. The...

    Well some good news and some strange news.
    The good news is that Spybot scanned overnight.
    Now the strange stuff.
    My computer restarted at some stage but I am assuming that was just a...
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    Don't know how I missed those. Done it now. Will...

    Don't know how I missed those. Done it now. Will let you know how I got on tomorrow morning. Thanks.
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    yea, your right about the polishing, hate it. I...

    yea, your right about the polishing, hate it. I find it very difficult to reach those bits on the motherboard between the processor and the fans:)

    Ok, I put the space in, however I do notice that...
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    Nope!, nothing at all. There was nothing on...

    Nope!, nothing at all. There was nothing on screen at all this morning. No launch of any part of spybot. Internet connection intact all night and no dialog boxes saying 'unable to update files'. I...
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    Done. Will see results tomorrow morning.

    Done. Will see results tomorrow morning.
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    Not yet, thought I'd show the box first. I'll do...

    Not yet, thought I'd show the box first. I'll do it now.
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    My apologies, was under presure for time. Have...

    My apologies, was under presure for time.

    Have made those changes and here is new edit box.
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    Today I used the computers 'search' fascility to...

    Today I used the computers 'search' fascility to look for spybotSD.exe.
    I seach all files and folders including 'hidden' files. It found nothing.

    Have a strange feeling in my water now that the...
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    No scan. No error retrieveing files this time....

    No scan. No error retrieveing files this time. Control panel only appearing.
    Attached is the schedule edit window.
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    Stiil no scan but getting warmer!. This morning...

    Stiil no scan but getting warmer!.
    This morning I had what I call the full screen appearing or perhaps its the control panel. Behind that was the "error retrieving update file". That was to be...
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    Just did it again. Clicked apply and then ok. I...

    Just did it again. Clicked apply and then ok.
    I have reset to scan during the night again for convenience will know the result tomorrow morning.
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    I think I did but I'll go back and do it again....

    I think I did but I'll go back and do it again....
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    I set a new time of 11.06am. see attachment. At...

    I set a new time of 11.06am. see attachment.
    At 11.06 this morning I was at computer and all that appeared was the same dialog box saying scan finished. See attachment.
    There was no scan done. Next...
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    Ah right, I'll do that and get back to you....

    Ah right, I'll do that and get back to you. Thanks.
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    still no scan. Just the dialog box again saying...

    still no scan.
    Just the dialog box again saying it had been done. Its same same box as shown on my attachment of 5th April.

    Last scan showing on log list is still 24th March.:cool:
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    ok done that. Will see what happens tomorrow...

    ok done that. Will see what happens tomorrow morning.
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    Staying calm but still no go!:cool: See...

    Staying calm but still no go!:cool:

    See attachment saying it has scanned and then see check log showing no scan.

    The last scan is still showing to have been 24th March.
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    As you already know that box I showed before...

    As you already know that box I showed before didn't work.

    I have followed new instructions and have pasted the line as you have it and have attached screenshot of it. Note: Although you cannot see...
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    I just found this and think I have changed it as...

    I just found this and think I have changed it as advised. Will let you know if it works later....
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    Thank you Spybotsandra but unfortunately I have...

    Thank you Spybotsandra but unfortunately I have no idea what you are talking about:sad:
    Would appreciate a little more detail if possible please and also some clarification on what those settings...
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    No scan overnight again. The Autocheck is there,...

    No scan overnight again.
    The Autocheck is there, see attachment.
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    Hi, Have attached copy of shedule settings. ...

    Hi,
    Have attached copy of shedule settings.
    In those settings you will see 'run time', I think we have established that 'run' is 'not a scan' but a launch of Spybot. Therefore should I now go...
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    Ok, yesterday morning I removed the checkmark...

    Ok, yesterday morning I removed the checkmark from 'run check on program start' and then I found that I could launch from shortcuts and have full console available. All good, thank you for that.
    ...
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    Thank you for replying Zenobia. I think I may...

    Thank you for replying Zenobia.

    I think I may have exactly the same problem as you. I also think this has just started happening since my 'whole' Spybot software was updated.

    Like you mentioned...
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    Launch Spybot querie

    Hi ,
    hope I'm in right place.
    When I launch Spybot S+D From desktop shortcut a small dilaog box comes up telling me a check is being done. (see screenshot attachment).
    I can't see any way to...
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    Settings Warning

    Hi All,
    Non Tech head here. I’ve had Spybot S+D for a couple of years. My computer runs 24hrs and about a year ago I was well pleased with myself when I ‘eventually’ managed to set S+D to update at...
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