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  1. Replies
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    Hi Shelf Life: I really appreciate your help....

    Hi Shelf Life:

    I really appreciate your help. You have been very patient with me and also given me very concise, precise and simple to follow instructions in getting my computer back to working...
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    Hi Shelf life: The log from Malwarebytes...

    Hi Shelf life:

    The log from Malwarebytes attached below. The loading time for each website I browse through is faster now. However, I am getting a message that some of the websites I visit were...
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    Thank you very much for helping me to rid the...

    Thank you very much for helping me to rid the pesky Ask.com from my homepage and getting my webpage back in Explorer.

    The loading time for websites is very slow. Closing some of my websites,...
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    After sending you the log from Adwcleaner, I went...

    After sending you the log from Adwcleaner, I went back to the Uninstall panel and found another Movies Toolbar.. After uninstalling this, I lost connection to my webpage.

    In the process of...
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    Removed Movies Toolbar and rebooted computer but...

    Removed Movies Toolbar and rebooted computer but Ask.com is still controlling my home page.

    Downloaded Adwcleaner and did a scan as you have directed. Here is the log:

    # AdwCleaner v3.006 -...
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    Thank you for responding. Yes, I still need help.

    Thank you for responding. Yes, I still need help.
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    Ridding Ask,ciom from home page

    After getting rid of all viruses with Baidu antivirus and Spybot Professional version 2.1, I reinstalled Internet Explorer 9. Connection to internet with this browser is working fine but has an...
  8. Lost Internet Explorer connection after virus infection (Reposted)

    My computer was infected by trojan viruses after I opened an email in Yahoo. I cleansed my system of all trojan viruses with Baidu Antivirus and then ran Spybot which caught two Adware. I deleted all...
  9. Removed viruses but lost Internet Explorer connection

    My computer was infected by trojan viruses after I opened an email in Yahoo. I cleansed my system of all trojan viruses with Baidu Antivirus and then ran Spybot which caught two Adware. I deleted all...
  10. Removed viruses but lost Internet Explorer connection

    My computer was seized my trojan viruses after opening an email. I cleansed my system of all trojan viruses with Baidu Antivirus and then ran Spybot which caught two Adware. I deleted all these...
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    No, I didn't open any attachments. After I opened...

    No, I didn't open any attachments. After I opened the email and realized it was one of those scams, I quickly tried to close and delete it, but it just froze for a minute while I hit the delete...
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    So far everything seems to be working fine, but I...

    So far everything seems to be working fine, but I still feel uneasy that the cause of the slowdown wasn't detected by the antivirus programs installed on my computer.

    I really want to thank you...
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    Here's the information: --- Report generated:...

    Here's the information:

    --- Report generated: 2012-03-08 23:06 ---

    DoubleClick: Tracking cookie (Internet Explorer: gnowgnow) (Cookie, fixed)


    Right Media: Tracking cookie (Internet...
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    Here is the information: --- Report generated:...

    Here is the information:

    --- Report generated: 2012-03-08 23:06 ---

    DoubleClick: Tracking cookie (Internet Explorer: GnowGnow) (Cookie, fixed)


    Right Media: Tracking cookie (Internet...
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    I'm having problems with my WiFi. I'm sending...

    I'm having problems with my WiFi. I'm sending this message on my iPad. Once get my WiFi up, I'll send the information.
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    Are you good or what!!! Following your set of...

    Are you good or what!!! Following your set of instructions, I opened ProgramData and found a folder with the name of my hearing aid program but no files in it . I turned the unhide function on and,...
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    There lies the problem. Locating those file(s)...

    There lies the problem. Locating those file(s) causing the trouble. The program ran fine when I installed it in a friend's laptop, but I couldn't find the difference in the number of files/folder...
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    I think I know what is happening. After I...

    I think I know what is happening. After I unistalled the program, a data file is still left behind in my computer. I just realized this because after I reinstalled the program, I didn't need to...
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    My computer seems to be working fine. Thanks to...

    My computer seems to be working fine. Thanks to you, all the application programs are working well.

    I've uninstalled and reinstalled the hearing aid program three times now, and the error message...
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    Reformatting the hard disk was easy enough. ...

    Reformatting the hard disk was easy enough. Popped in recover disk and typed format C at cmd. However, after restoring files on disk C, I still got the error message when I run the program. I think...
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    Thanks for those links. Will let you know the...

    Thanks for those links. Will let you know the outcome.
  22. Replies
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    My audiologist had to consult with his IT person...

    My audiologist had to consult with his IT person about the error message when I tried fine tuning my hearing aid with the software. This computer expert said I had to clean my hard disk. He said it...
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    I value your opinion, so I'll continue...

    I value your opinion, so I'll continue evaluatiing the Hot Virtual Keyboard before deciding to keep it or uninstall it.
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    This is what the person recommending Hot Virtual...

    This is what the person recommending Hot Virtual Keyboard wrote:

    "Keylogger is a software that performs the action of tracking (or logging) the keys struck on a keyboard, typically in a covert...
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    Thanks for the link that provides excellent...

    Thanks for the link that provides excellent information on registry cleaning.

    Thanks for explaining how the ARO2011 got installed in my computer. I thought a malware put it there.

    I've...
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    Thanks for following up on this matter. I've...

    Thanks for following up on this matter. I've turned the hide off the files.

    An unrelated subject. In downloading Malwarebytes and Hot Virtual Keyboard, a program called Aro2011 was downloaded into...
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    Already tried clicking in Uninstall Program to...

    Already tried clicking in Uninstall Program to see if it has the repair feature, but it doesn't. May have to get the CD from my audiologist to reinstall the program, which I was hoping to avoid.
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    I clicked on the link and performed all the steps...

    I clicked on the link and performed all the steps to unhide the file but didn't find it using the search function in Startup. Where do I find the Search Everywhere button?
  29. Replies
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    When I typed in the link, this is what I got: ...

    When I typed in the link, this is what I got:

    Page Not Found / Error!
    404 ERROR: Page Not Found!

    The requested page http://www.bleepingcomputer.comwww.bleepingcomputer.com/tuto...-windows//...
  30. Replies
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    Works like a charm. Got all my favorites back....

    Works like a charm. Got all my favorites back. Save me a lot of efforts to retype all the favorites. Really appreciate your help.

    Could the file Transaction1134H016K be hidden? Anyway to check...
  31. Replies
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    Following your instructions, this is a segment...

    Following your instructions, this is a segment displayed on the screen:

    A H C:\Users\gnowgnow\Favorites\Trade Architures.url
    A H C:\Users\gnowgnow\Favorites\USATODAY.url
    A H ...
  32. Replies
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    You're a genius. I'm in awe! Using the link you...

    You're a genius. I'm in awe! Using the link you gave me, I was able to see all the data files. The application program lost the links to these files but by double-clinking on these files I was able...
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    Will do it when I get home tomorrow. Thanks for...

    Will do it when I get home tomorrow. Thanks for being so patient
  34. Replies
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    One further point, those files I stored in McAfee...

    One further point, those files I stored in McAfee Vault remained untouched. Unfortunately, I didn't place all the important files in that location.
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    The message comes from a software for adjusting...

    The message comes from a software for adjusting my hearing aid.

    The XXX.yy file is an example. The files that I lost the links are Lotus 123, PowerPoint and Word.

    Additionally, all the links in...
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    Unfortunately, I didn't save any information...

    Unfortunately, I didn't save any information generated by Stinger.

    Now, I find another application program that has an error message (shown below). The file in the message must be an integral part...
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    Cleansed computer has broken links to files

    I'm a newby and so unfamiliar with the format of responding, but I would like to thank you for addressing my problem.

    The files that lost the link are not exe files. They are data files but I...
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    Cleansed computer has broken links to files

    I recently ran McAfee Stinger to cleanse FalseAlert and Trojan viruses in my computer. I then downloaded Spybot to ensure my machine is clean. Spybot removed several more files. However, when I ran...
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