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Put the Windows installations disk into your PC and reboot it.

Please go into your BIOS and set the CD/DVD drive to be first boot device or tap a certain key (this key depends on your PC but is...

Hi joliegew

Please follow this steps

Unistall Mcafee
1.Uninstall McAfee using Add/Remove Programs in the Windows Control Panel:

a.Click Start, Search, type Programs and Features, and click...

Hi Joliegew ;)

Ok Good

Q1 Please let me know what scanner you used before to ask for help here?
Many scanners are potentially dangerous if used carelessly, and must be used under supervision...

Hi joliegew ;)

I have some questions for you


Q1; When did the problem first start?
Q2; What leads you to believe it is malware related?

Q3; Have any of your other onboard protection...

Hi Joliegew

Please let me know, if you can use this infected pc

Hi Joliegew ;)

Please remove your windows installation disk and re try my instructions ;)

Hi joliegew

download Farbar Recovery Scan Tool 32-Bit
Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery...

Hi Joliegew

Please read through these instructions to familarize yourself with what to expect when this tool runs

Refer to the ComboFix User's Guide


Download ComboFix from one of these...

Hi Joliegew

The report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt".

Hi Joliegew;)

Good job :bigthumb: But:

If you can, don't attach the log, just copy/paste its contents


Please follow this step

http://imageshack.us/a/img841/7292/thisisujrt.gif Please...

Hi Joliegew

AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on...

Hi and :snwelcome: Joliegew :)

My name is Robybel.

I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while...